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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, near Gardens by the Bay
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Room, 1 Queen Bed
Deluxe Garden Queen (New Wing) | Terrace/patio
Front of property - evening/night
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is AU$329
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
47 Hongkong Street, Singapore, 059685
  • Clarke Quay Central
    ‪3 min walk‬
  • Boat Quay
    ‪5 min walk‬
  • Raffles Place
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪28 min drive‬

Room options

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
2 bathrooms
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure ICON Singapore City Centre

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (500)
The price is AU$282
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Mercure ICON Singapore City Centre

About the area

Singapore

Hotel Bencoolen@Hong Kong Street puts you in the centre of Singapore, 2.2 km (1.4 mi) from Gardens by the Bay and 2.3 km (1.4 mi) from Marina Bay Sands Casino. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Downtown Singapore hotel include Bugis Street Shopping District and Marina Bay Sands Skypark.

What's nearby

  • Raffles Place - 6 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 4 min drive
  • Gardens by the Bay - 4 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • ‪Punch - ‬1 min walk
  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Foc by Nandu Jubany - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, near Gardens by the Bay
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

  • 33 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

What is the cancellation policy at Hotel Bencoolen@Hong Kong Street ?

Hotel Bencoolen@Hong Kong Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 3 Feb 2025 start from AU$328.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bencoolen@Hong Kong Street ?

Yep, Hotel Bencoolen@Hong Kong Street has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Bencoolen@Hong Kong Street ?

The closest beach to Hotel Bencoolen@Hong Kong Street is Palawan Beach (5.2 km).

Does Hotel Bencoolen@Hong Kong Street have a pool?

Hotel Bencoolen@Hong Kong Street has an outdoor pool.

Is there a free airport shuttle available at Hotel Bencoolen@Hong Kong Street ?

No, Hotel Bencoolen@Hong Kong Street does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bencoolen@Hong Kong Street ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bencoolen@Hong Kong Street ?

No, pets are not allowed.

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 986 reviews" "
Rating 8 - Good. 401 out of 986 reviews" "
Rating 6 - Okay. 122 out of 986 reviews" "
Rating 4 - Poor. 36 out of 986 reviews" "
Rating 2 - Terrible. 18 out of 986 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ANNIE

Travelled with partner
Liked: Cleanliness
The swimming pool was closed, but we didn't get any notice about it. The breakfast was very limited & very busy in a very small area.The towels were very old .
Stayed 3 nights in Nov 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
This hotel is quite dated. Things are falling apart. Once I got in to the bathroom, I noticed there are hair left on the little white tray where they placed the body lotion. It was very noticeable and disgusting. The bath towels provided have big holes and the edge of it are all frayed. I thought I was using rags for drying my body. The ceiling of the bathroom are filled with mold. Last but not least, the Wi-Fi was horrible. It kept logging me out. They don’t have a lot of outlets/ usb plugs to charge your electronics devices. I’m surprised the rating for this hotel is quite high. My stay was not so pleasant. I would not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Tin Sheegh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024

8/10 Good

Fabien

Stayed 2 nights in Oct 2024

8/10 Good

HOWARD

Travelled with family
Liked: Cleanliness, staff & service
Concierge luggage storage consisted of leaving luggage next to front desk in foyer. Secure luggage storage unavailable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel in a great location
Stayed 1 night in Oct 2024

6/10 Okay

REINA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but in the hallways the carpet is dirty and very old The breakfast wasn't edible, Eggs not fully scrambled, sausages tooo spicey ,bread dry and everything you had to use was throw away cutlery plates etc. And this in a world where we try to limit rubbish Not a nice coffee machine and not enough seating. Overall to expensive for what you get for it Very Dissap[ointed and will not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Bruce

Travelled with partner
Boring and very basic breakfast, but a great location.
Stayed 9 nights in Sep 2024

2/10 Terrible

Laurie

Disliked: Staff & service
DO NOT RECOMMEND
Terrible customer relations! I booked one night. My plans changed and I needed three nights, which they were unable to accommodate so I had to find another hotel. I canceled in advance, but they charged my card on the day of the reservation anyway, despite the fact that they couldn't extend my stay like I needed.
Stayed 1 night in Sep 2024

8/10 Good

Weijie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Hotel Bencoolen on Hong Kong Street - clean room, great service, and wonderful location. Thank you!
Stayed 3 nights in Sep 2024

8/10 Good

Yoshihiro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Hsien Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loft was perfect for our family of 3. coffee machine & tea available 24 hours. Breakfast area small but we found a spot every morning. Cleaning staff did a very good job. All front desk staff were pleasant and helpful. We recommend the Loft for additional space and natural light.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny-Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MRT (2)
Room was small but modern. Hotel close to 2 MRT stations. Breakfast was a let down, not enough room for all the guests but beyond this all was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is NO POOL!
Hotel was nice at 1st glance but room was extremely small. Could not walk around bed when 2 people in room as no space. Bed is against the wall which is all windows. Room is only big enough for 1 person not 2. Does have an amazing bathtub room but no place for luggage. Shower has mold. Beautiful garden arra but it is a waiste of space. Great for a 1 or 2 night stay as in wonderful location close to public transportation. Breakfast is included but not good. We only ate it one of the 4 nights. Staff is amazing and very helpful. They let us store pur luggage as only place in room for it was in the shower kr in the wet closet where oversized amazing tub is. Very close to rail, bus stops and hawkers. There is no pool. What is said to be a pool is an old hot tub and does not even look to have a filter.
Stayed 4 nights in Aug 2024

2/10 Terrible

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
living in a shoe box
the location is perfect but the room we had was so small it was ridiculous you couldn't even sit on the toilet properly in the bathroom it was like being in a phone box. i heard at least 3 ither couples ask for upgrades to a bigger room and all we and them got was fully booked they was not interested at all overall very disappointing
Stayed 3 nights in Aug 2024

8/10 Good

MARTYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very good unfortunately the street was noisy due to work renovations being done in the street but it was out of the hotel control.
Stayed 9 nights in Jul 2024

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Ricardo, El Paso

Disliked: Amenities, property conditions & facilities
Not as advertised on webpage. Property is old and dirty. Mildew on bath tile grout says it all. Wall paper pealing away. Weird smells. Breakfast is bad. Do not recommend this place at all.
Stayed 2 nights in Jul 2024

8/10 Good

Muhamed

Stayed 5 nights in Jun 2024

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
A perfectly adequate hotel. Situation is great. However, it is getting a little tired. New towels would be nice, not thin, old frayed ones. And breakfast wasn't that great, tea/coffee and toast was ok.
Stayed 4 nights in Jun 2024