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Jayleen Clarke Quay Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Raffles Place

Photo gallery for Jayleen Clarke Quay Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Standard Room (Queen) | Private kitchen
Concierge desk
Fridge, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
25 New Bridge Road, Singapore, 059390
  • Clarke Quay Central
    ‪2 min walk‬
  • Fort Canning Park
    ‪4 min walk‬
  • Boat Quay
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Room options

View all photos for Standard Room (Queen)

Standard Room (Queen)

Standard Room (Queen)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
Laptop workspace
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (Queen)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (3 pax)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (3 pax)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
Laptop workspace
  • 17 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

Similar properties

Lobby

Furama RiverFront

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1088)
The price is AU$214
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Furama RiverFront

About the area

Singapore

At Jayleen Clarke Quay Hotel you'll be within just a 15-minute stroll of popular places like Raffles Place and Bugis Street Shopping District. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. .Within a 20-minute walk of this 3-property class Downtown Singapore hotel, attractions include Merlion and Suntec Convention & Exhibition Center.

What's nearby

  • Raffles Place - 9 min walk
  • Merlion - 13 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 3 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 3 min walk
  • JB Sentral - 26 min drive
  • Singapore (XSP-Seletar) - 24 min drive

Restaurants

  • ‪Song Fa Bak Kut Teh - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Safra Town Club - ‬1 min walk
  • ‪Swissbake - ‬2 min walk

About this property

Jayleen Clarke Quay Hotel

Hotel with a 24-hour front desk, a short walk to Raffles Place
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Jayleen Clarke Quay Hotel.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 20 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • Smoking in designated areas
  • Coffee shop
Jayleen Clarke Quay Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jayleen Clarke Quay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 40.0 per day.
  • Cots (infant beds) are available for SGD 23.53 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: SGD 23.53 per night
  • Rollaway bed fee: SGD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel
Jayleen Clarke Quay Singapore
Jayleen Clarke Quay
Jayleen Clarke Quay
Jayleen Clarke Quay Hotel Hotel
Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel (SG Clean)
Jayleen Clarke Quay Hotel Hotel Singapore

Frequently asked questions

What is the cancellation policy at Jayleen Clarke Quay Hotel?

Jayleen Clarke Quay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Jayleen Clarke Quay Hotel?

The closest beach to Jayleen Clarke Quay Hotel is Palawan Beach (5.3 km).

Is there a free airport shuttle available at Jayleen Clarke Quay Hotel?

No, Jayleen Clarke Quay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Jayleen Clarke Quay Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jayleen Clarke Quay Hotel?

No, pets and service animals are not allowed.

Jayleen Clarke Quay Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 247 reviews
Rating 8 - Good. 88 out of 247 reviews
Rating 6 - Okay. 66 out of 247 reviews
Rating 4 - Poor. 32 out of 247 reviews
Rating 2 - Terrible. 15 out of 247 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. The people they're so friendly and helpful and kind
Stayed 2 nights in Feb 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

ALI

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dumpy with good location
The property is old and dumpy. It's inexpensive and OK to sleep for one night. The location is good close to the river, and it has a nice roof top viewing area. But better to pay a little more and stay someplace else.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Small boutique hotel & practical stay
Property is quite run down despite the very kind service of reception staff to allow early check in and immediate attention to door lock issue and food stalls locations. There are several drawers to store items but need detailed cleaning of corners and wipe down of cabinet surfaces and bench seats. Many scuff marks on walls from wear & tear. Good tv channel selections and clear. Highly effective and rapid cool AC but grouting in bathroom wall and blinds need de- moulding. Good coolness in mini fridge but just a jug to hold drinking water and kettle for coffee and tea bags. Interesting 2x top loader washing machines and space to hang for drying in the open air on level 6 aided by the powerful warm air output from (the ventilation units?). Readily accessible by elevator and laundry powder available from reception. Bus stop to Chinatown shops and food places right outside hotel and Clarke Quay MRT is right across the other side via the overhead walk bridge and there’s a mall there for retail and fast food after crossing over.
Set of drawers
Seating next to drawers
Overhead bridge to mall
Mall across from hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Room was in dire need of decoration. Grubby, dirty and run down. Family next door with baby crying 24 x 7 didn’t help although appreciate this is not the hotels fault. Room had AC but rest of hotel was like a sauna.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicelyn

Liked: Amenities, property conditions & facilities
I enjoyed my 4 nights stay @ jayleen Hotel definitely recommended and will stay there againnin the future
Stayed 4 nights in Sep 2024

8/10 Good

Kartikeyan

Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a budget hotel. Can improve on quality of the beds, but for a short stay in Singapore it’s ok. Staff is very kind and helpful.
Stayed 2 nights in May 2024

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
the hotel needs a great renovation, bad smell like a mold.
Stayed 4 nights in Mar 2024

4/10 Poor

George

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It is horrible to find and locate this property because the front door is being covered under the skywalk. You cannot find the sign of this hotel driving down the street. The hotel should consider placing a sign somewhere so that car passing through this area can locate the hotel. The hotel smell and the room is too tiny. We had an awful experience during our stay. The location is close to everything which is a plus.

6/10 Okay

Juan

Travelled with family and small children
Liked: Staff & service
Good location but the hotel in general is not in the best condition
Stayed 2 nights in Feb 2024

6/10 Okay

Chooi wei

Travelled with family
The blanket is so dirty with stain
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful. Gave some great travel recommendations. Amazing experience!
Stayed 3 nights in Nov 2023

4/10 Poor

BOBROVSKIY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Khoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is a good option for who want to have a short stay in Singapore.
Stayed 1 night in Sep 2023

8/10 Good

Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but pack all the amenities you need including a fridge, kettle, Wi-Fi, TV and bidet! It's close to Clarke Quay which has a great night life and opposite a MRT/bus station so you can get anywhere. Everything is close by too! I do mean EVERYTHING you would to visit in Singapore. In contrast, I'm staying in a more expensive Hotel 81 right now, and it doesn't have half the amenities!
Stayed 2 nights in Sep 2023

2/10 Terrible

PAWAN

Stayed 1 night in Aug 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2 star hotel, max
Old and outdated, ants everywhere, a/c unreliable, advertises laundry but couldn't use
Stayed 11 nights in Jul 2023

2/10 Terrible

Alan

Stayed 1 night in Jul 2023

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Give this one a miss unless there is nowhere to sleep in Singapore. Terrible. Place is run down and in poor state. Not easy to get to. double yellow line and even taxi cannot drop you in front of the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not 5 star but good value of your money the stuff all nice. The hoteli perfect for what we need.
Stayed 1 night in May 2023

2/10 Terrible

steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were shocked when we checked into this dirty, hotel with a broken air conditioner and spent an awful first night in the 30°C Singaporean heat. In the morning, we were woken up by the construction site next door to the hotel with drilling and hammering. It looked like our room hadn't been cleaned at all before our check-in; greyish, spotty sheets and towels, hair, dirt and dust everywhere. We complained about the issues to the managerbut received the same dirty room, even dirtier towels, greyish spotty sheets, no toilet paper, and found a rubbish bin on our bed! After a couple of days, we discovered that we had been bitten by bed bugs!!! My son was really scared to sleep there! Our holiday was completely ruined in this hotel. Staying for 9 nights, we didn't receive much room cleaning or changing of sheets, woken up every morning with the construction noise next door and bitten by bed bugs. The shower had mouldy and dirty tiles and didn't have any curtains. After a couple of minutes of showering, it was creating a pool of water that was spilling over onto the toilet next to it. Not to mention the foul smelling body wash they provided. The wallpaper was ripped off and dirty. The safe was broken and wasn't mounmounted to anything. The beds are old, the pillows and mattresses are really hard, uncomfortable and smell old. Curtains were like crumpled paper coming off the hooks. The windows have dust and dirt. The laundry was disgusting and dirty. Driyers not working.
Stayed 9 nights in Apr 2023

2/10 Terrible

PEACHY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was dirty. there was sanitary pad wrap & trash on the counter when we first arrived. towels were stained. the bedsheets need to be bleached because they appeared dirty. overall, the room looked dated & dirty. pls remove this hotel from your SG Clean list because it’s not clean at all. even the hallways & elevator had trash on the floor. very frustrating & the construction noise was so bad that we had to leave earlier than planned.
Stayed 1 night in Mar 2023

6/10 Okay

Nathanael

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very basic and not very clean. Towels were stained, the floor was dirty and there was a cockroach running around the sink area. The chair and desk were dilapidated and old. The mattresses were as hard as rock.