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The Cosmopolitan Of Las Vegas

5.0 star property
Luxury Las Vegas resort connected to a shopping centre, steps from Crystals at City Center

Photo gallery for The Cosmopolitan Of Las Vegas

8 bars/lounges, 2 poolside bars
8 bars/lounges, 2 poolside bars
Exterior
Suite (Lanai) | Courtyard view
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$371
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
3708 Las Vegas Blvd S, Las Vegas, NV, 89109
  • Fountains of Bellagio
    ‪3 min walk‬
  • MGM Grand Garden Arena
    ‪10 min walk‬
  • T-Mobile Arena
    ‪16 min walk‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪11 min drive‬

Room options

View all photos for Two Bedroom City Suite

Two Bedroom City Suite

Two Bedroom City Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Premium bedding
  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Terrace Studio Fountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace Studio Fountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace Studio

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Suite Fountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace One Bedroom Suite Fountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 57 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio Two Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace Studio Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace Suite Fountain View

Terrace Suite Fountain View

Terrace Suite Fountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio Two Queen Beds Fountain View

Terrace Studio Two Queen Beds Fountain View

Terrace Studio Two Queen Beds Fountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wraparound Terrace Suite

Wraparound Terrace Suite | Living area

Wraparound Terrace Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Terrace One Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

City Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Bellagio

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (11556)
The price is AU$991
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Bellagio

About the area

Las Vegas

You'll be connected to a shopping centre at The Cosmopolitan Of Las Vegas, and within a short 5-minute stroll of Fountains of Bellagio and Crystals at City Center. Highlights at this luxury resort include 19 restaurants, 2 poolside bars and a full-service spa. .A day of pampering at Sahra Spa Salon and Hammam can include massages, body wraps and body scrubs along with access to the mud bath and sauna. The fine-dining restaurant, Beauty and Essex, serves Fusion cuisine and is open for dinner. The Barbershop is the resort's own bar. Enjoy the nightclub, 24-hour gym, Turkish bath/hammam and Hot tub. Other amenities include a casino, a conference centre and a seasonal outdoor swimming pool. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Las Vegas Strip resort include Bellagio Conservatory & Botanical Gardens and Dolby Live.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Fountains of Bellagio - 3 min walk - 0.3 km
  • Bellagio Casino - 6 min walk - 0.5 km
  • MGM Grand Garden Arena - 10 min walk - 0.9 km
  • T-Mobile Arena - 16 min walk - 1.4 km
  • Allegiant Stadium - 4 min drive - 3.3 km

Getting around

  • Las Vegas International Airport Station - 6 min drive
  • Ballys and Paris Las Vegas Monorail Station - 13 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 11 min drive

Restaurants

  • ‪The Chandelier - ‬1 min walk
  • ‪Gordon Ramsay Burgr - ‬4 min walk
  • ‪Earl of Sandwich - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Nacho Daddy - ‬3 min walk

About this property

The Cosmopolitan Of Las Vegas

Luxury Las Vegas resort connected to a shopping centre, steps from Crystals at City Center
The Cosmopolitan Of Las Vegas offers its guests a full-service spa, Access to hot tub, and a 24-hour fitness centre. There are 19 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges.

Business amenities include a business centre and 40 meeting rooms. Event space at this resort measures 150000 square feet (13935 square metres) and includes a conference centre. A casino, a seasonal outdoor pool, and a nightclub are also featured at the luxury The Cosmopolitan Of Las Vegas. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Las Vegas resort.

  • 3041 guestrooms or units
  • 52 levels
  • 2 buildings
  • 19 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 3 coffee shops
  • 150000 sq ft of conference space
  • 13935 sq. m of conference space
  • Built in 2010
  • Casino
  • Nightclub
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Cosmopolitan Of Las Vegas offers 3041 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 54-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Sahra Spa Salon and Hammam has 25 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Japanese, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • 19 restaurants
  • 2 poolside bars
  • 3 coffee shops/cafes
  • 8 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Beauty and Essex
  • Eggslut
  • STK
  • The Barbershop
  • The Henry

Things to do

  • 1,300 slot machines
  • 24-hour gym
  • 83 gaming tables
  • Casino (110,000 square feet of space)
  • Designer stores
  • Full-service spa
  • Hot tub
  • Ice skating
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (150,000 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that guests booked in back-to-back reservations with food and beverage credits do not receive multiple credits.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per day
  • Resort fee: USD 62.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 4:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cosmopolitan
Cosmopolitan Hotel
Cosmopolitan Hotel Las Vegas
Cosmopolitan Las Vegas
Las Vegas Cosmopolitan
The Cosmopolitan Of Las Vegas Hotel Las Vegas
Cosmopolitan Las Vegas Hotel
Cosmopolitan Las Vegas Resort
Cosmopolitan Resort
Cosmopolitan Las Vegas Resort Las Vegas
Cosmopolitan Las Vegas Las Vegas
The Cosmopolitan Of Las Vegas Resort
The Cosmopolitan Of Las Vegas Las Vegas
The Cosmopolitan Of Las Vegas Resort Las Vegas

Frequently asked questions

What is the cancellation policy at The Cosmopolitan Of Las Vegas?

The Cosmopolitan Of Las Vegas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cosmopolitan Of Las Vegas?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at The Cosmopolitan Of Las Vegas on 23 Mar 2025 start from AU$271.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cosmopolitan Of Las Vegas?

Yep, The Cosmopolitan Of Las Vegas has a covered self car park with in/out privileges for USD 20.00 per day.

Is there a spa on site at The Cosmopolitan Of Las Vegas?

Yep, Sahra Spa Salon and Hammam is available for guests. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Cosmopolitan Of Las Vegas have a pool?

Yep, and guests love it! The Cosmopolitan Of Las Vegas has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 4:00 PM (Seasonal outdoor pool open from March to November).

What luxury perks are available at The Cosmopolitan Of Las Vegas?

The Cosmopolitan Of Las Vegas features 2 poolside bars, a full-service spa and a nightclub. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Cosmopolitan Of Las Vegas a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Cosmopolitan Of Las Vegas.

Is The Cosmopolitan Of Las Vegas family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that The Cosmopolitan Of Las Vegas is a hit with families.

Are there hot tubs in the rooms at The Cosmopolitan Of Las Vegas?

No, but there are deep-soaking baths in the guestrooms.

Does The Cosmopolitan Of Las Vegas serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at The Cosmopolitan Of Las Vegas?

No, The Cosmopolitan Of Las Vegas does not offer an airport shuttle service.

Is there a bar or restaurant at The Cosmopolitan Of Las Vegas?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at The Cosmopolitan Of Las Vegas?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Cosmopolitan Of Las Vegas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5779 out of 8520 reviews
Rating 8 - Good. 1309 out of 8520 reviews
Rating 6 - Okay. 653 out of 8520 reviews
Rating 4 - Poor. 366 out of 8520 reviews
Rating 2 - Terrible. 413 out of 8520 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hillit

Stayed 4 nights in Nov 2024

10/10 Excellent

Philip, Dickinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word. Balconies. There is nothing like sitting on a private balcony and watching the world go by. Put it in a beautiful casino and its just kind of special.
Stayed 1 night in Dec 2024

2/10 Terrible

Ruben

Business traveller
Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean fairly priced
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the modern look and the fact that you see Bellagio fountain from the hotel and some rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cosmopolitan is perfectly located next to the Bellagio. The room was spacious and comfortable. I would recommend this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Charmon

Stayed 3 nights in Nov 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Venkata

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service, wonderful atmosphere.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kostas

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Service - restaurants - staff horrible .
Stayed 2 nights in Nov 2024

10/10 Excellent

Hyunjung

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Archana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything!!! And clean and feels modern. Heard many casino's that are been there for a long time feel old but this property felt new and smelled nice. They have good mix of food options for fine dinning as well as some reasonably priced options. Pool is great too. 4 ft deep and huge. They have a night club Marquee which has VIP access to hotel guests. You can spend a whole day at the hotel and never need to step out!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The best on the strip!
Stayed 3 nights in Nov 2024

4/10 Poor

michael

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff at front desk needs to be trained when guest needs help to gain access to the room, I did not be asked to put wife name in the room registration at the check in time , my wife forgot room number in the early am, she came to front desk for help, Kameron refused to help with dozzing eye like been drugged or on something, wife was asked to wandering in the hall way, when I manage to come down to deal with this, Kameron refused to apologize, the onsite manager Keisha apologized but it is not helping the situation, totally not a vip experience, maybe a lower class hotel can handle this more professionally and courteously, at the end , the check out clerk Angel offered a nice way to make us feel little better, but the damage of hotel image and its fame is ruined by Kameron and Keisha deeply
Stayed 3 nights in Nov 2024

10/10 Excellent

Carl James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and the fountain view in the balcony is the best
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view
Stayed 1 night in Nov 2024

10/10 Excellent

JUUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and good condition
It has amazing view and room condition was also great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

10/10 Excellent

Bhupinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024