JW Marriott Hotel & Suites Saigon

5.0 star property
Luxury Ho Chi Minh City hotel in District 1 with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel & Suites Saigon

Meeting facility
LCD TV, DVD player, iPod dock, offices
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Spa
  • Room service
The price is AU$295
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Corner Hai Ba Trung St & Le Duan Blvd, Ho Chi Minh City, 70000
  • Saigon Notre-Dame Basilica
    5 min walk
  • Basilico
    1 min walk
  • The East Station
    6 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    23 min drive

Room options

Apartment, 1 Bedroom, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 3 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 160 sq m
  • Sleeps 6
  • 3 Double Beds

Apartment, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 117 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Ho Chi Minh City

A luxury stay in the heart of Ho Chi Minh City awaits you at JW Marriott Hotel & Suites Saigon. Within a short 5-minute stroll, you'll find Saigon Notre-Dame Basilica and Dong Khoi Street. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Spa by JW can include hot stone massages, Swedish massages, body wraps and body scrubs along with access to the sauna. The restaurant, Basilico, serves Italian cuisine and is open for breakfast, lunch and dinner. The Library is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 19913 square feet (1850 square metres) of event facilities include 11 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class District 1 hotel include Saigon Central Post Office and Ho Chi Minh City Hall.

What's nearby

  • Dong Khoi Street - 5 min walk
  • Saigon Central Post Office - 6 min walk
  • Ho Chi Minh City Hall - 9 min walk
  • Ben Thanh Market - 15 min walk
  • War Remnants Museum - 17 min walk

Getting around

  • Saigon Railway Station - 14 min drive
  • Ga Binh Trieu Station - 20 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 23 min drive

Restaurants

  • ‪KUMHO ASIANA PLAZA cafe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Club Lounge - Intercontinental Asiana Saigon - ‬2 min walk
  • ‪Market 39 - ‬2 min walk
  • ‪Kaffee Klatsch - ‬2 min walk

About this property

JW Marriott Hotel & Suites Saigon

Luxury Ho Chi Minh City hotel in District 1 with 3 restaurants
JW Marriott Hotel & Suites Saigon offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 19913 square feet (1850 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury JW Marriott Hotel & Suites Saigon. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 31 levels
  • 3 dining venues
  • Conference rooms
  • 19913 sq ft of conference space
  • 1850 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
JW Marriott Hotel & Suites Saigon offers 260 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation has separate sitting areas and includes desk chairs and dining tables. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa by JW has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 27 for adults and VND 14 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Basilico
  • Market 39
  • The Library
  • Yu Chu

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11 meeting rooms
  • Conference centre (19,913 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel & Suites Saigon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 27 for adults and from VND 14 for children
  • Airport shuttle fee: VND 89 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 1500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Asiana Residences
InterContinental Asiana Residences Apartment
InterContinental Asiana Residences Apartment Ho Chi Minh City
InterContinental Asiana Residences Ho Chi Minh City
Intercontinental Asiana Saigon Residences Hotel Ho Chi Minh City
InterContinental Saigon Residences Apartment Ho Chi Minh City
InterContinental Saigon Residences Apartment
InterContinental Saigon Residences Ho Chi Minh City
InterContinental Residences Saigon Aparthotel Ho Chi Minh City
InterContinental Residences Saigon Aparthotel
InterContinental Residences Saigon Ho Chi Minh City
InterContinental Saigon Residences
InterContinental Asiana Resin

Frequently asked questions

Is parking available at JW Marriott Hotel & Suites Saigon?

Yep, JW Marriott Hotel & Suites Saigon has a free self car park.

How much does it cost to stay at JW Marriott Hotel & Suites Saigon?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel & Suites Saigon on 4 Jan 2025 start from AU$295.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at JW Marriott Hotel & Suites Saigon?

Yep, Spa by JW is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does JW Marriott Hotel & Suites Saigon have a pool?

JW Marriott Hotel & Suites Saigon has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at JW Marriott Hotel & Suites Saigon?

JW Marriott Hotel & Suites Saigon features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes JW Marriott Hotel & Suites Saigon a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Hotel & Suites Saigon.

Is JW Marriott Hotel & Suites Saigon family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel & Suites Saigon is a hit with families.

Does JW Marriott Hotel & Suites Saigon serve breakfast?

Yeah, our guests adore the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at JW Marriott Hotel & Suites Saigon?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at JW Marriott Hotel & Suites Saigon?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel & Suites Saigon?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel & Suites Saigon?

No, pets and service animals are not allowed.

JW Marriott Hotel & Suites Saigon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 231 reviews" "
Rating 8 - Good. 46 out of 231 reviews" "
Rating 6 - Okay. 8 out of 231 reviews" "
Rating 4 - Poor. 5 out of 231 reviews" "
Rating 2 - Terrible. 4 out of 231 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hyuk

Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, loved this hotel and staff were amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kavitha

Stayed 2 nights in Aug 2024

10/10 Excellent

Sang Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s SO SUPER EXTREMELY spacious omg. And the gym is so well equipped i love it! Would definitely come back again if im traveling with a group of friends!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel residence!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sotir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2024

10/10 Excellent

Huy

Stayed 7 nights in Jul 2024

10/10 Excellent

Neville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll forever book this property. The service is exceptional.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Anh, Vernon Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in hcmc. Convenience and huge room that included breakfast Buffett
Stayed 4 nights in Jun 2024

10/10 Excellent

Anh, Vernon Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year when I come back to visit the motherland. Service is always impeccable. Sheets feel like butter and room get turn down twice daily. Their buffet is to die for ( kudos to the executive chef and F&B manager ) Room is really huge with full size kitchen plus island and very reasonable priced. Will give their spa one more try this weekend when I come back from my beach trip. Last time I was there they use bath tower as massage table sheet , it give the most uncomfortable feel ever to lay on and I did put a review in, hopefully it changed. For a 5 star hotel’s spa it was screaming foot massage vibe ! First world problem haha. Other than that everything is perfect as usual. I pick this one over the Reverie any day !
Stayed 4 nights in Jun 2024

10/10 Excellent

J

Travelled with family
Very comfortable, clean and modern decor. Location is great and breakfast options are fantastic.
Stayed 4 nights in Jun 2024

10/10 Excellent

SEJIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms
Stayed 4 nights in Apr 2024

2/10 Terrible

Edward

Stayed 4 nights in Apr 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great residence suite, spacious and modern. The breakfast buffet is excellent. Above all, the staff went above and beyond to ensure we had a perfect stay. Highly recommend staying there if you get the chance.
Stayed 6 nights in Mar 2024

4/10 Poor

Edward

Stayed 3 nights in Apr 2024

10/10 Excellent

Hoi Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from the moment you arrive, from the concierge Quan, door man Van, ladies at the reception Thao, Tu and off course a special thanks to Chef Hong who also went above and beyond. Highly recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Cinthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing service and location.
Excellent hôtel great service, facilities and location. The breakfast is amazing. We stayed on the residence side, 2 rooms suite and we enjoyed a lot.
Stayed 4 nights in Mar 2024

2/10 Terrible

YOUJIN

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Cockroach issue
Worst nightmare ever. We paid almost 4000$ for this stay. First day we arrive, we love it. Biggest room, all in good condition. However the nightmare started in the evening. We were in a dining room, and we see a moving cockroach in the kitchen. Two…. I could not catch it as i am a phobia. I called reception right away and once they arrived it was gone. They sprayed many times then said its okay. Next morning we see another cockroach near the entrance. A big one. Again, it disappeared. Duty manager came in and told us they called pest control and so it should be fine. He wasnt very apologetic, maybe its because he didnt see one or physically or because its just a small insect. We stayed in the hotel For 4 nights. Not joking, we were living with them. Every night was a repetition. Someone had to come in and spray, every night. I did have a nightmare. We caught 12 cockroaches…….in 5 days , 3 of them being missing . Really? Intercontinental? I dare not posting roach photo here. i do have it with us.
Stayed 4 nights in Mar 2024

10/10 Excellent

Milagros, OXFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were excellent food was incredibly good. You can walk into a mall from the lobby and purchase miscellaneous items or food, etc. thoroughly first class hotel.
Stayed 5 nights in Feb 2024

8/10 Good

Chi Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice residence with good location in Saigon
We rate the Intercontinental Residences as 5*-. The location is very good. The appartment was very spacious and well furnished. The balcony has a nice view over Saigon building. The breakfast (served as menu) is far better than the one served in the sister hotel Intercontinental. The general aspect of the lobby is a bit dated (reason for our rating 5*-). In summary we are happy with our stay in the residences. The staff (front-desk, room cleaning service) is very good and helpful.
Stayed 3 nights in Mar 2024