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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite Ground floor Ocean view | Balcony view
Suite First Floor Ocean Front | Beach/ocean view
Interior detail
Suite First Floor Ocean View

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    15 min walk
  • SFER IK
    2 min drive
  • Tulum, Quintana Roo (TUY)
    22 min drive

Room options

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory-foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Tulum

Hotel Ma'xanab places you steps from Tulum Beach and within a 20-minute stroll of Ven a la Luz Sculpture. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, beachside massages and body wraps. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, concierge services and a terrace. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera hotel include Tulum National Park and Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • SFER IK - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

Adults-only beachfront hotel with an outdoor pool
Hotel Ma'xanab offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Ma'xanab. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum hotel is smoke free.

  • 16 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Hotel Ma'xanab offers 16 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and facials. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Ma'xanab

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Ma'xanab?

Hotel Ma'xanab offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ma'xanab?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on 28 Nov 2024 start from AU$874.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ma'xanab?

Yep, Hotel Ma'xanab has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Ma'xanab?

Yep, Hotel Ma'xanab is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Ma'xanab?

Yep, there is an onsite spa at Hotel Ma'xanab. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Ma'xanab have a pool?

Hotel Ma'xanab has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Hotel Ma'xanab a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Ma'xanab.

Is Hotel Ma'xanab family-friendly?

No, Hotel Ma'xanab is an adults-only property.

Does Hotel Ma'xanab serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ma'xanab?

No, Hotel Ma'xanab does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ma'xanab?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ma'xanab?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ma'xanab?

No, pets and service animals are not allowed.

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 282 out of 304 reviews" "
Rating 8 - Good. 13 out of 304 reviews" "
Rating 6 - Okay. 3 out of 304 reviews" "
Rating 4 - Poor. 3 out of 304 reviews" "
Rating 2 - Terrible. 3 out of 304 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danny L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sania, West Hartford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Lucy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
Stayed 2 nights in Jul 2024

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it! Highly recommend
Stayed 7 nights in Jul 2024

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Drinks and food are a bit pricey for Mexico but I would stay again
Stayed 3 nights in Jul 2024

2/10 Terrible

maricarmen solange

Disliked: Property conditions & facilities
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 💯recommended
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ma'xanab was great. The staff was extremely helpful and responsive while we were on the property and also helped us to coordinate transportation and excursions off of the property. It felt private and safe in our villa. Everything you need is on the property, but we also ventured to some of the restaurants up and down the beach which were very good :)
Stayed 4 nights in Jun 2024

10/10 Excellent

todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Augusto, SAN ANTONIO

Stayed 4 nights in Jun 2024

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I echo all the other reviews. It’s a 10.
Stayed 3 nights in Jun 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alyse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This might be my new favorite hotel.
My experience was awesome. They owe me nothing . The staff was amazing from start to finish, they above and beyond. Check-in was super fast and efficient, the property exceeded my expectations. And most importantly the food was absolutely delicious. I will be returning and I’m telling everyone about it . I fell in love .
Stayed 3 nights in Jun 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
Stayed 6 nights in May 2024

10/10 Excellent

Lazara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo lo del hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan, Brandon

Stayed 3 nights in Jun 2024

10/10 Excellent

gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and beautifully designed. The layout provides privacy in a property with a relatively small footprint. The highlight is the staff. Everyone is professional, courteous and helpful. They all go out of their way to accommodate patiently all the non-spanish speaking guests
Stayed 5 nights in May 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was so beautiful! What a relaxing place - and we received a complimentary breakfast every day - delivered to our room. The hotel was so lovely - a sweet private pool on the balcony and lovely beds to lie on on the beach.
Stayed 5 nights in May 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing and we would highly recommend this hotel to anyone visiting Tulum! The entire staff so so kind and accommodating and went above and beyond for us! The hotel is in a great location, walking distance to downtown, but everything you need is also right outside your door with the beach, pool, and restaurant and bar right there! Also, the food was ABSOLUTELY AMAZING!
Stayed 5 nights in Apr 2024

10/10 Excellent

YENIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast, a wonderful property with amazing service! Great people at the restaurants, the concierge service was absolutely flawless. Loved the rooms. Highly recommend staying on the higher floor with a plunge pool. They keep it warm and nice to relax..! Absolutely amazing. Couldn’t be better!
Stayed 3 nights in May 2024