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Livetulum

3.0 star property
Guesthouse with free parking, near Tulum Mayan Ruins

Photo gallery for Livetulum

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Lobby
Coffee/tea maker, electric kettle
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
C/Andromeda Oriente Manzana 18 Lote 3, Esquina Escorpión Sur, Tulum, QROO, 77780
  • Dos Aguas Park
    ‪11 min walk‬
  • Tulum National Park
    ‪16 min walk‬
  • Hospital de Tulum
    ‪18 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪4 min drive‬

Room options

View all photos for Suite

Bathroom sink

Suite

Highlights

Balcony
Air conditioning
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
Deep-soaking bath
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Garden View

Living area

Family Room, Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Sofa bed
Ceiling fan
Shower/bath combination
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Royal Suite Swim-up

Minibar, in-room safe, laptop workspace, iron/ironing board

Royal Suite Swim-up

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Sofa bed
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Master Suite

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Sofa bed
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (473)
The price is AU$146
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Naala Tulum

About the area

Tulum

Livetulum places you in the centre of Tulum, within just a 15-minute stroll of Dos Aguas Park and Hunab Lifestyle Center. Highlights at this guest house include an outdoor swimming pool and in-room free WiFi. .This guest house has free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance and luggage storage. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Tulum City Center guest house include Tulum Mayan Ruins and Tulum National Park.
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What's nearby

  • Tulum National Park - 16 min walk
  • Playa Ruinas - 6 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 89 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬4 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Boston’s Tulum - ‬4 min walk
  • ‪Azul Cafe - ‬2 min walk

About this property

Livetulum

Guesthouse with free parking, near Tulum Mayan Ruins
As a guest of Livetulum, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Livetulum also features a garden, an ATM, and pool umbrellas. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum guest house.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2014
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
Livetulum offers 18 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include an iron/ironing board and free toiletries. An iron/ironing board and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 1:00 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 29 (exact amount varies) at checkout

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Livetulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (one-way)
  • Cleaning supplies fee: USD 20 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Condo Livetulum
Livetulum Tulum
Livetulum Guesthouse
Livetulum Guesthouse Tulum

Frequently asked questions

What is the cancellation policy at Livetulum?

Livetulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Livetulum?

Yep, Livetulum has a free self car park.

Are there any beaches close to Livetulum?

The closest beach to Livetulum is Playa Paraiso (2.6 km).

Does Livetulum have a pool?

Livetulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Livetulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Livetulum?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Livetulum?

No, pets and service animals are not allowed.

Livetulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 686 reviews
Rating 8 - Good. 192 out of 686 reviews
Rating 6 - Okay. 41 out of 686 reviews
Rating 4 - Poor. 17 out of 686 reviews
Rating 2 - Terrible. 15 out of 686 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Stayed 2 nights in Jul 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
be back soon
we enjoyed our stay in Tulum and will be back to Livetulum soon
Stayed 1 night in Apr 2024

8/10 Good

jeff

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

peter

the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
Stayed 4 nights in May 2024

4/10 Poor

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and convenient to travel to downtown
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool, the nicely designed rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

JASON, ELK GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bharat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Tulum
This place is a gem! Beautiful settings and the room is huge. Definitely worth the price. I will go back in a heartbeat!
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Amenities
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
Stayed 7 nights in Mar 2024

8/10 Good

Stephanie

Travelled with group
Stayed 2 nights in Mar 2024

8/10 Good

Marisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great comfy room for a quick family trip in Tulum. Luis at the front desk (day) was awesome & super helpful. Great stay- took one star off due to not allowing a late checkout: we had a 2hr tour scheduled & would not be back by noon but the front desk guy (not Luis, different one) wouldn’t budge so we canceled your :( Other then that excellent stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!!
Stayed 7 nights in Mar 2024

8/10 Good

said

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
Stayed 4 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
Stayed 10 nights in Feb 2024

10/10 Excellent

Alexandra

Stayed 13 nights in Feb 2024

4/10 Poor

Katherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
Stayed 1 night in Jan 2024

8/10 Good

Dariush

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok for that price
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jean, Bandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ambour

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally leave negative reviews but this experience was the most frustrating experience I’ve had in quite a while. To start, when we checked in, we were told there was no wifi in the hotel and that there was no air conditioning. This is at odds with what amenities it shows the hotel having on the listing. If we had known that there would be no wifi or AC (in a tropical climate, mind you) we would NOT have booked the room. It was really late when we checked in so we had to wait until the next day. When we approached the concierge about the lack of amenities, he says the wifi is down everywhere in that location (which wasn’t true because we were able to get wifi at a place 1/2 a mile away). When we asked about the AC, he holds up a remote to turn on the unit in our room. What good is that going to do us to get ac if you’re keeping the remote to the ac in the room, behind the desk??? So we had to sleep in sweltering heat for a night because they didn’t want to give us the remote to one wall ac unit that looked incredibly old. The worst part is that, after checking out early, due to the lack of amenities advertised, they did not refund us for the 3 nights we didn’t stay so we ended up having to pay for 4 nights when we only stayed one. Awful customer service on top of it being incredibly loud and the room being outdated. Not worth the money AT ALL. Do not stay here, there are much better options nearby.
Stayed 4 nights in Dec 2023