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Maya Tulum by G Hotels

3.5 star property
Beachfront, with full-service spa

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor dining
Exterior
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$293
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Tulum Beach
    ā€Ŗ2 min walkā€¬
  • Tulum National Park
    ā€Ŗ3 min driveā€¬
  • Tulum Mayan Ruins
    ā€Ŗ12 min driveā€¬
  • Tulum Intl. Airport (TQO)
    ā€Ŗ54 min driveā€¬

Room options

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
2 bathrooms
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

Ocean View Two Double Beds

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

Jungle View King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King

Jungle View King

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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  • On private beach
  • Breakfast included
  • Spa
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The price is AU$814
includes taxes & fees
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About the area

Tulum

At Maya Tulum by G Hotels you'll be within just a 5-minute stroll of Tulum Beach and within 30 minutes of Tulum National Park. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Maya Tulum Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site pool loungers. Additionally, you'll find coffee/tea in a common area, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Gran Cenote.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Tulum National Park - 3 min drive - 2.1 km
  • Playa Paraiso - 12 min drive - 4.4 km
  • Tulum Mayan Ruins - 12 min drive - 8.1 km
  • Playa Ruinas - 20 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ā€ŖKin Toh - ā€¬15 min walk
  • ā€ŖChambao - ā€¬16 min walk
  • ā€ŖMateos - ā€¬11 min walk
  • ā€ŖTaboo Beach Club - ā€¬17 min walk
  • ā€ŖMina - ā€¬12 min walk

About this property

Maya Tulum by G Hotels

Beachfront, with full-service spa
Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 floor
  • 51 guestrooms or units
  • 51 buildings
  • Built in 1986
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Maya Tulum Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, Spanish

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  • Spa
  • Parking included
4.5 out of 5, Wonderful, 868 reviews
The price is AU$338
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Is parking available at Maya Tulum by G Hotels?

Yep, Maya Tulum by G Hotels has a free self car park. Onsite parking is limited.

How much does it cost to stay at Maya Tulum by G Hotels?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on 27 Apr 2025 start from AU$292.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Maya Tulum by G Hotels?

Yep, Maya Tulum by G Hotels is a short 2-minute walk from Tulum Beach.

Is there a spa on site at Maya Tulum by G Hotels?

Yep, Maya Tulum Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Maya Tulum by G Hotels have a pool?

Maya Tulum by G Hotels has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What makes Maya Tulum by G Hotels a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Maya Tulum by G Hotels.

Does Maya Tulum by G Hotels serve breakfast?

You bet, cooked-to-order breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Maya Tulum by G Hotels?

No, Maya Tulum by G Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Maya Tulum by G Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Maya Tulum by G Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Maya Tulum by G Hotels?

Dogs are welcome at Maya Tulum by G Hotels, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 343 reviews
Rating 8 - Good. 65 out of 343 reviews
Rating 6 - Okay. 33 out of 343 reviews
Rating 4 - Poor. 32 out of 343 reviews
Rating 2 - Terrible. 42 out of 343 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024

2/10 Terrible

Hala, Dearborn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, room comfort
What a joke.
Staffing is an issue from what we can see right from the start. The breakfast was always out of coffee, staff struggled to get tables cleaned off once others were done and trying to get your cheque, event to just sign it to your room, had a line up due to only one credit card machine and staff trying to do other tasks. The first few nights sleep were good, listening to the waves while you sleep. Then on night 3, the bar (which happens to be owned separately from the resort begin blasting music at 8am. After repeated requests to stop, they continued and we were told they don't manage the bar. We were then warned that the bar had a 36 hour booze and drug fest planned for new years eve day and new years day. It was a horrible experience and our estimation is that the guests were not even staying on resort. I like to party and celebrate but by 3am, the noise was overwhelming and we had to demand to be moved into a hut on the far side of the resort to try and get some sleep as we had a fishing excursion booked for the morning. When we got up to go fishing and return our original room, there was literally drunken people sleeping on the steps of the bar and in the sand at 8am. Ultimately, the fact that the bar is a separate business and has competing interests from the hotel and their guests, has this place full of undesirables. I won't get into all the issues with cartel controls of cabs and bars in the area now, but this is our 3rd trip to Tulum in 6 years and will be our last.
Stayed 6 nights in Dec 2024

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Was a nice and beautiful aside from the pungent smell of the bathroom sewer system. Overall, the views were wonderful and it was very relaxing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nina

Stayed 4 nights in Dec 2024

2/10 Terrible

elizabeth

Stayed 1 night in Dec 2024

4/10 Poor

Ugurcan

Travelled with partner
Disliked: Staff & service, amenities
Outdoor Area of the resort is beautiful and maintained very well. It smelled moldy in our room and the water coming out of the shower was salty. Also the drain pipe smelled very weird. Breakfast is horrible, we had dinner once in the resort and the food was served cold. Would not recommend eating there.
Stayed 2 nights in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Greg

Stayed 2 nights in Dec 2024

8/10 Good

Vera

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nina

Stayed 6 nights in Dec 2024

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room just steps from the beach and ocean. We will definitely be back!

4/10 Poor

Tabatha, saginaw

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
The view is beautiful. The smell in the room was terrible. The food was mediocre. The staff was nice. The Mayan clay masque treatment was exceptional.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Madalina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it was a nice stay, beautiful place, great beach! I traveled with my sister and we both loved the views Few things we didnā€™t like: -the smell in the room was like mold, not easy to breath -the water in the sink and shower is salty -there were many bugs in the bathroom floor and room/bed -the tissue box was empty -outlet very soggy/ not cleaned -sink water leaking if not opened on high jet. -the restaurant that offered breakfast the staff wasnā€™t nice and I asked for fresh juice, they said itā€™s fresh but it was from concentrate. We both didnā€™t drink it and had to pay $10 US for it because they said we canā€™t send it back. That was not nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Book once I got the location and they showed me a queen said it was all they had. I stillcharged
Stayed 1 night in Nov 2024

2/10 Terrible

MarĆ­a

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water to shower Service in the restaurant was horrible and at the front desk was as bad as the other.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

OSCAR, Rialto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c not working properly
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Suryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 1 night in Nov 2024