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Embassy Suites by Hilton Boston Waltham

3.5 star property
Hotel in Waltham with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    5 min walk
  • Brandeis University
    5 min drive
  • Boston Children's at Waltham
    6 min drive
  • Waltham, MA (WLM)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Hairdryer
Shower/bath combination
  • 39 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Superior Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Boston/Waltham

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1031)
The price is AU$222
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hampton Inn & Suites Boston/Waltham

About the area

Waltham

At Embassy Suites by Hilton Boston Waltham you'll be 3.9 km (2.4 mi) from Brandeis University and 4.9 km (3.1 mi) from Boston Children's at Waltham. Highlights at this hotel include free daily breakfast, an indoor swimming pool and a 24-hour gym. .Amuse Kitchen + Cocktails serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1 square feet (0 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include a gym, Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Waltham hotel include Harvard University and Tufts University.

What's nearby

  • Mass General Waltham - 5 min walk - 0.5 km
  • Brandeis University - 5 min drive - 4.8 km
  • Charles River Museum of Industry and Innovation - 5 min drive - 4.6 km
  • Harvard University - 14 min drive - 13.4 km
  • Boston College - 15 min drive - 13.6 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Riverside Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪Atrium Lounge - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪B & F House of Pizza - ‬4 min drive

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with twin sofa beds. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Boston Waltham?

Embassy Suites by Hilton Boston Waltham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Boston Waltham?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Boston Waltham on 7 Dec 2024 start from AU$166.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Boston Waltham?

Yep, Embassy Suites by Hilton Boston Waltham has a self car park with in/out privileges for USD 15.00 per night.

Does Embassy Suites by Hilton Boston Waltham have a pool?

Embassy Suites by Hilton Boston Waltham has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Embassy Suites by Hilton Boston Waltham family-friendly?

You bet! With amenities such as free food shopping service, laundry facilities and an indoor pool, it's no surprise that Embassy Suites by Hilton Boston Waltham is a hit with families.

Does Embassy Suites by Hilton Boston Waltham serve breakfast?

You bet, our travelers love the free full brekkie here! Offered daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Boston Waltham?

No, Embassy Suites by Hilton Boston Waltham does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Boston Waltham?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Boston Waltham?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 693 out of 1533 reviews" "
Rating 8 - Good. 334 out of 1533 reviews" "
Rating 6 - Okay. 232 out of 1533 reviews" "
Rating 4 - Poor. 141 out of 1533 reviews" "
Rating 2 - Terrible. 133 out of 1533 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building; pool was nice and clean (water could've been warmer, but kids liked it); the free breakfast was amazing with personally ordered omelets and excellent variety of food; staff was polite and took care of our needs. Did not eat in the restaurant, but food looked great and always people eating there. Price was the best in the area.
Stayed 4 nights in Aug 2024

2/10 Terrible

Marisel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I was told my credit card was only used to reserve room and would not be used, after paying almost $200 dollars extra when registering. Woke up the next morning to notification from my credit card that an additional $212 had been charged to my card. Over drafting my account. Dinner, horrible. Nothing available on menu. Burger was raw,fries were burnt. Breakfast was good but cold, eggs, bacon everything cold. Left to memorial came back. Room was never cleaned they only removed the trash. Sheets were never replaced all weekend!! Never will stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Darcie H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Atrium Style of the hotel. The pool was nice. We did not like having to pay 15.00 extra to park there, it is a bit insulting.
Stayed 1 night in Aug 2024

10/10 Excellent

Devangi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My room was clean and neat. After returning from breakfast, my room door wouldn't open with the key. The third person sent to try to fix my door was able to open the door. I asked the manager to call me back to discuss the problem to no avail. I tried calling from my room, only to find out the room phone was broken and completely without service. An employee was sent to my room to fix the phone. I asked him to ask the manager to call my cell. As im speaking to her, at her suggestion I was going to document the manager's name only to find there wasn't a pen or paper in the room. This caused a major inconvenience for us and could have had serious implications. I had medication in my room that I needed. The hotel room phone was not working for my stay making us unreachable to hotel staff. I asked the on site manager, Mallika for the General Manager only to find out that she was off and wouldn't be able to speak with me until Monday. This delayed my departure and we were unable to fulfill a commitment. I'd appreciate a phone call from the General Manager, Ayesha Saddiqa tomorrow morning. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 2 nights in Aug 2024

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was okay, it was clean but could use some repair and upgrades. The couch cushions had tears on the bottom side. There were done rips in the wallpaper. The sofa bed was not made up as requested at the time of booking. My kids enjoyed the pool and the hot breakfast was great.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy to get to
Stayed 1 night in Aug 2024

6/10 Okay

Meredith

Travelled with family
Liked: Cleanliness, staff & service
Property/interior is aging, but still holding up. Pool is a good size. Breakfast buffet food was sub-par, but the custom made omlettes made up it. Overall, satisfied for the price.
Stayed 1 night in Aug 2024

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, had a few issues with towels and cleanliness of sofa bed linens. Hotel needs some work on the outside but it’s in a great location and staff is awesome. Prompt response to questions and requests. Breakfast was great. I’d stay again for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexandre

Stayed 4 nights in Aug 2024

10/10 Excellent

Parag, Morrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Best value for money
Stayed 2 nights in Aug 2024

4/10 Poor

Maura

Disliked: Property conditions & facilities
Food is below average. Rooms are not sanitized.
Stayed 7 nights in Aug 2024

2/10 Terrible

Brian

Business traveller
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel condition is old. The police were outside every day for something. Most of the Gym equipment was broken. Bathroom smelled moldy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Need improvement
Stayed 2 nights in Aug 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service
The key card reader often took 4-7 swipes (very close to the sensor, full contact) to open the door. No shampoo in the dispenser. The bar?restaurant didn't have limes one night and didn't have steak the next. Just an average, ok experience.
Stayed 3 nights in Aug 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit didappointed that the dinner menu at Amuse did not match the online selections and the choice on the menu was limited either due to food supply shortage or inexpierienced cooking staff. Beds were super comfy and the breakfast was above aveage.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Room was better than expected. Very spacious. Would book again.
Stayed 1 night in Aug 2024

8/10 Good

Lori

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near hospital just across Costco parking lot. Appreciate the nice breakfast and staff. Room layout makes everything easier
Stayed 1 night in Aug 2024

8/10 Good

Edmund

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and cleanliness. I wish the pool would have been open earlier,
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start with this property. The check in was what set me off to find everything bad at this location. I booked a two bed room. After we packed all of the luggage to the room, we came to find out it was a one bed room. Huge, two living areas, etc., obviously an upgrade. Except one bed. Where was my son (adult) going to sleep. There was no where. I went downstairs to say we got the wrong room. The response was that they were overbooked and had no more rooms. I asked to speak to the manager. There was not one on duty, I would have to talk to them the next morning. I said if there was an emergency, who would the desk person call. Suddenly there was a two bed room available. I know why it was not available because it had torn wall paper, etc. But still we got a two bedroom. Complained to someone as we were going out to dinner. They had the same issue and the person in their party was handicapped and sleeping on a sofa. And they could not access the pool at the hotel, they had to go to the front desk because the access wasn't working. Such a horrible experience but the price was sky high. Will not stay there again.
Stayed 1 night in Aug 2024