Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property
Eco-certified hotel with 4 restaurants and 2 indoor pools

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Dining
Exterior
Restaurant
Casino
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Laundry
The current price is AU$238
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
    ‪1 min walk‬
  • Clifton Hill
    ‪16 min walk‬
  • Horseshoe Falls
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room, No view

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub (US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Jetted bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with Canadian Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Heating
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room, Jetted Tub with City/Casino View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Two Queen Room, Whirlpool Tub with Casino/City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 65 sq m
  • Water view
  • Sleeps 9
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room, Whirlpool Tub with US Fallsview

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Jetted bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Jetted Tub, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canyon View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Jetted bath
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

1 King Studio Room, Jetted Tub (US Falls View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Jetted bath
Hairdryer
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Sofa bed - double
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Whirpool, US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Hilton Niagara Falls/Fallsview Hotel & Suites puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this eco-friendly hotel include 4 restaurants, 2 indoor swimming pools and a casino. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 1 min walk - 0.1 km
  • Skylon Tower - 8 min walk - 0.7 km
  • Clifton Hill - 16 min walk - 1.3 km
  • Horseshoe Falls - 18 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬3 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Eco-certified hotel with 4 restaurants and 2 indoor pools
As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Niagara Falls hotel.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2000
  • Casino
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 50 per night)
  • Covered parking on site (CAD 80 per day; includes in/out privileges)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 27 for adults and CAD 11 to 13 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 130 gaming tables
  • 2 indoor pools
  • 24-hour gym
  • 3,000 slot machines
  • Casino (200,000 square foot of space)
  • Concerts/live shows
  • Shopping

Family friendly

  • 2 indoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 to 27 for adults and CAD 11 to 13 for children
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self-parking fee: CAD 80.00 per day (in/out privileges)
  • Valet parking fee: CAD 100.00 per night (in/out privileges)
  • Nearby parking fee: CAD 50.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

What is the cancellation policy at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Niagara Falls/Fallsview Hotel & Suites?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Niagara Falls/Fallsview Hotel & Suites on 2 Apr 2025 start from AU$238.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has a covered self car park with in/out privileges for CAD 80.00 per day.

Are there any beaches close to Hilton Niagara Falls/Fallsview Hotel & Suites?

The closest beach to Hilton Niagara Falls/Fallsview Hotel & Suites is Lakeside Park Beach (20 km).

Is there a spa on site at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 6-minute walk away.

Does Hilton Niagara Falls/Fallsview Hotel & Suites have a pool?

Hilton Niagara Falls/Fallsview Hotel & Suites has 2 indoor swimming pools.

What luxury perks are available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites features 2 indoor pools, 4 restaurants and 2 bars.

Is Hilton Niagara Falls/Fallsview Hotel & Suites family-friendly?

You bet! With amenities such as 2 indoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Niagara Falls/Fallsview Hotel & Suites is a hit with families.

Does Hilton Niagara Falls/Fallsview Hotel & Suites serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, Hilton Niagara Falls/Fallsview Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants.

What time are check-in & check-out at Hilton Niagara Falls/Fallsview Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, pets are not allowed.

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5185 out of 12400 reviews
Rating 8 - Good. 2787 out of 12400 reviews
Rating 6 - Okay. 1875 out of 12400 reviews
Rating 4 - Poor. 1286 out of 12400 reviews
Rating 2 - Terrible. 1267 out of 12400 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kihyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Deana

Travelled with partner
Long line to check in. Safe in room doesn’t work
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Dirty sheet, fighting verbal abusive in room above ours after 1am. Was a falls view with great sight of the rooftop generator.
Stayed 1 night in Dec 2024

2/10 Terrible

daryl

Stayed 1 night in Dec 2024

2/10 Terrible

mike

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

4/10 Poor

Helen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The parking cost $35! Anywhere else it is included in the room. The check in took almost three-quarters of an hour even if you had checked in online. We had to take a shuttle to our car in the rain. It was our anniversary and quite a disappointment.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2024

4/10 Poor

Erin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was 27 degrees, so hot and it took awhile for service- maintenance guy was super nice! After a few hours still couldn’t get the room to cool down it was awful! The room change was made for us thank goodness, but the rushing around make us not able to eat dinner prior to the concert. Your off site parking, not as ridiculous as the room heat but super inconvenient!
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family really enjoyed our stayed, with views to Niagara Falls as seen on the pictures. We will definitely stay here again in the near future. We also liked that everything from breakfast, dinner, shopping and even the casinos are withing the hotel, without going outside.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
My room was not ready for check in at 5pm. They asked me to wait. I asked for another room that was ready. They gave me an upgraded room that was ready. When we went to the room and opened the door, it had someone else’s luggage and belongings strewn about. We went back down and complained and were finally given an unoccupied room and a promise that the hotel parking my friend had paid for would be comped as an apology for the poor experience checking in. Upon checkout the parking had not been comped and I once again had to deal with the front desk to get the parking comped. Overall the experience at the Hilton was completely unprofessional and I won’t be staying at that hotel again.
Stayed 1 night in Dec 2024

4/10 Poor

Navneet

Travelled with family
Disliked: Staff & service
Check in line was long had to be in que for 1 hour with 2 small kids. Terrible experience
Stayed 1 night in Dec 2024

10/10 Excellent

Adriane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

amritp

Stayed 1 night in Dec 2024

8/10 Good

Selvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Dec 2024

8/10 Good

Zobair

Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Stayed 2 nights in Dec 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Front desk staff were very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in even with a long line. Convenient to access the concert venue. Clean rooms and comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Aneesa

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Do not go to the offsite parking, the shuttle has no accommodations for strollers, luggage etc. And they charge the same as indoor underground parking. You are better off parking at a nearby lot for half the price or park in the covered parking for the Fallsview casino hotel which is connected to the hilton with a bridge. Our second night brown disgusting water started to drip from the ceiling it was foul we called front desk and went down they kept saying we are sending someone, no one ever came. It was disgusting and we have kids hope none of us get sick. We also asked for connecting rooms they said it was but they weren't. Staff specifically front desk could care less.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mara

Liked: Cleanliness, amenities
Perfect location, fabulous restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

PAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. However, my room 1530 was extremely hot. Overnight it went to 25 degrees.
Stayed 1 night in Dec 2024