The Liberty, a Marriott Luxury Collection Hotel, Boston

5.0 star property
Luxury Boston hotel in West End with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Liberty, a Marriott Luxury Collection Hotel, Boston

Property amenity
Premium bedding, down duvets, minibar, in-room safe
Exterior
Presidential Suite, 1 Bedroom, City View (Ebersol)
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
215 Charles St, Boston, MA, 02114
  • Massachusetts General Hospital
    3 min walk
  • Museum of Science
    9 min walk
  • TD Garden
    11 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    12 min drive

Room options

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, City View (Charles River)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Double Beds, Non Smoking, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 45 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, Non Smoking, Corner (Corner, Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking, City View (Upper Floor, Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking, City View (Upper Floor, Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, City View (Ebersol)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Boston

A luxury stay in Boston awaits you at The Liberty, a Marriott Luxury Collection Hotel, Boston. Within just a 10-minute stroll, you'll find popular attractions like Massachusetts General Hospital and Museum of Science. Highlights at this hotel include 2 restaurants, 4 bars/lounges and a nightclub. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area, free use of bicycles and laundry facilities. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a 15-minute walk of this 5-property class West End hotel include TD Garden and Boston Common.

What's nearby

  • Massachusetts General Hospital - 3 min walk
  • TD Garden - 11 min walk
  • Boston Common - 12 min walk
  • New England Aquarium - 3 min drive
  • Copley Square - 5 min drive

Getting around

  • Charles-MGH Station - 3 min walk
  • North Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 12 min drive

Restaurants

  • ‪J.P. Licks - ‬4 min walk
  • ‪The Tip Tap Room - ‬8 min walk
  • ‪Harvard Gardens - ‬3 min walk
  • ‪Tatte Bakery & Cafe | Charles St - ‬7 min walk
  • ‪Blank Street Coffee - ‬6 min walk

About this property

The Liberty, a Marriott Luxury Collection Hotel, Boston

Luxury Boston hotel in West End with 2 restaurants
The Liberty, a Marriott Luxury Collection Hotel, Boston offers its guests a fitness centre and complimentary bicycles. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Liberty, a Marriott Luxury Collection Hotel, Boston. For a fee, parking is available.

This 5-star Boston hotel is smoke free.

  • 298 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 1851
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Liberty, a Marriott Luxury Collection Hotel, Boston offers 298 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 25 to 50 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1851
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 February to 28 February:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25 to 50 per person
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015820351
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015820351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Liberty Hotel Starwood
Liberty Hotel Starwood Luxury Collection Hotel Boston
Liberty Starwood Luxury Collection Hotel
Liberty Luxury Collection Hotel Boston
Liberty Luxury Collection Hotel
Liberty Luxury Collection Boston
Liberty Luxury Collection
Liberty Starwood Luxury Collection Boston
Liberty Starwood Luxury Collection
The Liberty Hotel A Starwood Luxury Collection Hotel
Liberty Marriott Luxury Collection Hotel Boston
Liberty Marriott Luxury Collection Hotel
Liberty Marriott Luxury Collection Boston
Liberty Marriott Luxury Collection
The Liberty a Starwood Luxury Collection Hotel Boston
The Liberty a Luxury Collection Hotel Boston
Liberty riott Collection Bost
The Liberty, a Marriott Luxury Collection Hotel, Boston Hotel
The Liberty, a Marriott Luxury Collection Hotel, Boston Boston

Frequently asked questions

What is the cancellation policy at The Liberty, a Marriott Luxury Collection Hotel, Boston?

The Liberty, a Marriott Luxury Collection Hotel, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Liberty, a Marriott Luxury Collection Hotel, Boston?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at The Liberty, a Marriott Luxury Collection Hotel, Boston on 17 Nov 2024 start from AU$527.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Liberty, a Marriott Luxury Collection Hotel, Boston?

Yep, The Liberty, a Marriott Luxury Collection Hotel, Boston has valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to The Liberty, a Marriott Luxury Collection Hotel, Boston?

The closest beach to The Liberty, a Marriott Luxury Collection Hotel, Boston is Revere Beach (8.1 km).

What luxury perks are available at The Liberty, a Marriott Luxury Collection Hotel, Boston?

The Liberty, a Marriott Luxury Collection Hotel, Boston features a nightclub, 2 restaurants and 4 bars.

What makes The Liberty, a Marriott Luxury Collection Hotel, Boston a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Liberty, a Marriott Luxury Collection Hotel, Boston.

Is The Liberty, a Marriott Luxury Collection Hotel, Boston family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that The Liberty, a Marriott Luxury Collection Hotel, Boston is a hit with families.

Does The Liberty, a Marriott Luxury Collection Hotel, Boston serve breakfast?

Yeah, to-go brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Liberty, a Marriott Luxury Collection Hotel, Boston?

No, The Liberty, a Marriott Luxury Collection Hotel, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at The Liberty, a Marriott Luxury Collection Hotel, Boston?

Yep, The Liberty, a Marriott Luxury Collection Hotel, Boston has 2 restaurants.The bar is closed seasonally each year from February 28 until February 28.

What time are check-in & check-out at The Liberty, a Marriott Luxury Collection Hotel, Boston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Liberty, a Marriott Luxury Collection Hotel, Boston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 182 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet cistern did not auto refill. Phone had no dial tone.
Stayed 3 nights in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The billing has never been correct for this one night stay. My credit card was charged the correct amount of $362.65 yet I have a charge of over $400. from expedia on my american express card.
Stayed 1 night in Jul 2024

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel easy location and excellent staff. Very well appointed!
Stayed 1 night in Jul 2024

2/10 Terrible

Brianne

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Pretty perfect room. Friendly and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Staff & service
Uv
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
I
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me begin by saying that the staff are wonderful here, everyone was kind and friendly. Concierge was wonderful in making reservations for dinner as well as other requests for our room. The maids are very friendly, and the front desk staff are great. I booked a suite with views for the July 4th holiday. The Liberty Hotel is advertised as a “Luxury” hotel. This property is beautiful and it has potential, however, the rooms need more upkeep. The suite that we had was a bit run down. Specifically the entry door was damaged, the couch was very worn, and in general the suite was showing signs of heavy use and age. The view was one of the best we have ever had in a hotel. To continue calling the hotel “luxury,” repair and replace items to keep it up to standard. I should not be able to see the hallway from the other side of the entry door. The bolt lock should not look like it’s been pulled from the door. The living room couch should not look like it’s been attacked by feral cats. These are details that matter, especially when paying so much money for your stay.
Stayed 2 nights in Jul 2024

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and the staff was great but I don’t think it’s worth the money they charge for their luxury line of hotels, they have nicer hotels at a better rate especially in Boston
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice quiet room on the fifth floor with a view of the Boston skyline. The room was very comfortable and the staff was really helpful. The only downside I found is that it's fairly difficult to get to the hotel entrance by car, especially if you're not familiar with the area.
Stayed 2 nights in Jun 2024

8/10 Good

Kelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, trendy, and convenient. However our room was above the restaurant I believe and there was banging until about midnight then started again around 6. Didn’t get the sleep I was hoping for. Would definitely stay again but would ask for a higher floor.
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful here from valet to checkin to check out! Always one of our favorite stays.
Stayed 1 night in Jun 2024

4/10 Poor

LESLIE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was noisy, so much so that they had a security team remove guests from our floor. When we requested a different room to escape the noise, the hotel refused, saying that they had taken care of the problem. There was a loud banging noise outside as well - not sure if it was the air conditioning system or what but it banged every 15 minutes all night long. Location is not good - hard to get to and next door to Mass General. Not good for easy access to site seeing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Caleb

Stayed 1 night in Jun 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hospital next door meant a lot of ambulance sirens.
Stayed 3 nights in May 2024

10/10 Excellent

Ewan

Stayed 1 night in May 2024

10/10 Excellent

Gerry-Lynn

Stayed 1 night in Jun 2024

2/10 Terrible

kamlesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All workers were helpful and polite.
Stayed 2 nights in May 2024