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Omni Boston Hotel at the Seaport

4.0 star property
Hotel with 4 restaurants, a quick walk to Harpoon Brewery

Photo gallery for Omni Boston Hotel at the Seaport

View from room
Ballroom
Lobby
4 restaurants, breakfast served
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$547
includes taxes & fees
4 May - 5 May

Explore the area

Map
450 Summer Street, Boston, MA, 02210
  • Boston Harbor
    ‪2 min drive‬
  • New England Aquarium
    ‪3 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Patron)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Patron)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 74 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Patron, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible (Patron, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible, Tower (Patron, Roll-in Shower)

View from room

Premier Room, 1 King Bed, Accessible, Tower (Patron, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Tower (Patron)

View from room

Premier Room, 1 King Bed, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Patron)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed (Patron)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Artist Tower)

View from room

Studio, 1 King Bed (Artist Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Patron, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Accessible (Patron, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Artist Tower, Roll-In Shower)

View from room

Studio, 1 King Bed, Accessible (Artist Tower, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Tower (Patron)

View from room

Premier Room, 2 Queen Beds, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Artist Tower, View)

View from room

Studio, 1 King Bed (Artist Tower, View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 23 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible, Tower (Patron)

View from room

Premier Room, 2 Queen Beds, Accessible, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed (Artist Tower)

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 Queen Bed (Artist Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Patron)

View from room

Deluxe Room, 1 King Bed, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Patron)

View from room

Deluxe Room, 1 King Bed, Accessible (Patron)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Tower (Patron)

View from room

Deluxe Room, 2 Queen Beds, Accessible, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Tower (Patron)

View from room

Deluxe Room, 2 Queen Beds, Tower (Patron)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Boston

Omni Boston Hotel at the Seaport places you in the centre of Boston, within just a 15-minute stroll of Harpoon Brewery and Seaport Common. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Breve Spa can include massages, facials and mani/pedis. The restaurant, Kestra, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Seaport District hotel include Institute of Contemporary Art and Boston Tea Party Ship.

What's nearby

  • Boston Convention and Exhibition Center - 3 min walk - 0.3 km
  • Boston Harbor - 2 min drive - 2.1 km
  • New England Aquarium - 3 min drive - 2.8 km
  • Faneuil Hall Marketplace - 4 min drive - 3.1 km
  • Boston Common - 5 min drive - 3.5 km

Getting around

  • Broadway Station - 2 min drive
  • South Station - 18 min walk
  • Logan International Airport (BOS) - 5 min drive

Restaurants

  • ‪Row 34 - ‬11 min walk
  • ‪Ocean Prime - ‬9 min walk
  • ‪Legal Harborside - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Omni Boston Hotel at the Seaport

Hotel with 4 restaurants, a quick walk to Harpoon Brewery
Omni Boston Hotel at the Seaport offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 38 meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at Omni Boston Hotel at the Seaport. Parking is available for a fee.

  • 1054 guestrooms or units
  • 22 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2021
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Omni Boston Hotel at the Seaport offers 1054 accommodations with MP3 docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Breve Spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Languages

English

Similar properties

Exterior

Seaport Hotel Boston

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 2,899 reviews
The price is AU$528
includes taxes & fees
25 May - 26 May
Seaport Hotel Boston

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 51 per day)
  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 60 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cocorico
  • Coquette
  • Kestra
  • Lifted Restaurant
  • The Sporting Club

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 38 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 27 April 2025 to 12 May 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 146.25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per day
  • Destination fee: USD 34.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 per person
  • Self-parking fee: USD 51 per day
  • Valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 146.25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number C0327880351

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Omni Boston At The Seaport
Omni Boston Hotel at the Seaport Hotel
Omni Boston Hotel at the Seaport Boston
Omni Boston Hotel at the Seaport Hotel Boston

Frequently asked questions

What is the cancellation policy at Omni Boston Hotel at the Seaport?

Omni Boston Hotel at the Seaport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Boston Hotel at the Seaport?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Omni Boston Hotel at the Seaport on 4 May 2025 start from AU$491.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Boston Hotel at the Seaport?

Yep, Omni Boston Hotel at the Seaport has a self car park for USD 51 per day.

Are there any beaches close to Omni Boston Hotel at the Seaport?

The closest beach to Omni Boston Hotel at the Seaport is Revere Beach (7.7 km).

Is there a spa on site at Omni Boston Hotel at the Seaport?

Yep, Breve Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Omni Boston Hotel at the Seaport have a pool?

Yep, and guests love it! Omni Boston Hotel at the Seaport has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The property will be renovating the swimming pool from April 27 2025 until May 12 2025 (completion date subject to change).

What luxury perks are available at Omni Boston Hotel at the Seaport?

Omni Boston Hotel at the Seaport features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni Boston Hotel at the Seaport a romantic place to stay?

Couples spa treatments and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Omni Boston Hotel at the Seaport.

Is Omni Boston Hotel at the Seaport family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Boston Hotel at the Seaport is a hit with families.

Does Omni Boston Hotel at the Seaport serve breakfast?

Yeah, visitors highly rate the full brekkie here! Served on weekdays between 6:30 AM and 11:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Omni Boston Hotel at the Seaport?

No, Omni Boston Hotel at the Seaport does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Boston Hotel at the Seaport?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Boston Hotel at the Seaport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Omni Boston Hotel at the Seaport?

Cats and dogs are welcome at Omni Boston Hotel at the Seaport, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Omni Boston Hotel at the Seaport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2499 out of 3395 reviews
Rating 8 - Good. 486 out of 3395 reviews
Rating 6 - Okay. 204 out of 3395 reviews
Rating 4 - Poor. 102 out of 3395 reviews
Rating 2 - Terrible. 104 out of 3395 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Nov 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful and welcoming
Stayed 1 night in Jan 2025

6/10 Okay

Todd

Business traveller
Stayed 3 nights in Jan 2025

8/10 Good

Dain

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2025

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff throughout the hotel were kind, courteous and so helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zayd

Stayed 2 nights in Jan 2025

10/10 Excellent

Jarrett

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at these property and was amazed at many factors. From the parking attendants to the receptionist whos was so professional and courteous. She took in consideration all our request and with a smile gave us great customer service and clear directions. Bell man was also informative and prompt. When we got to the room it was so comfortable and clean. It had a view to die for and it was equipped with all needs. All lounges and restaurants were clean and food was well prepared. The environment was safe and fun. Room service was prompt and easy to order. The outdoor pool and hot tub was amazing on a snowy day. Very enjoyable. I suggest to try the delicious salads at the lobby restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Todor

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeyzaliz

Liked: Property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

nikole

Stayed 1 night in Dec 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
service was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Great pool. Good times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mya

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2025

4/10 Poor

Nicole, malden

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
So disappointed with the service. First i asked via text if i can check in 1 hour early and if can do anything special for boyfriend birthday. The text response was "yes!". The first lady looked me up and down, paused and said im not open and walked away. She then proceeded to help someone who arrived after me. I waited for next person and attitude just as rotten. She was not kind, not friendly, and left me litterally upset. I was not able to get into my room early as i was told i could. She didnt explain parking situation well. I asked questions and she was obvioulsly annoyed with me. Zero customer service abilty. We were on a wild goose chase figuring it our on our own. And nothing done for birthday even though the text response was "yes!". There is nowhere to get a water or snack. No vending machines and no store open (closed for renovation). The room was nice. Thats the only positive i can say. I was not comfortable staying here. I did not feel welcome. I actually ledt early in the morning. I am upset and spent a lot of money to leave disturbed.
Stayed 1 night in Jan 2025

8/10 Good

Leisy B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I requested it was I want but óvele excelentt
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and safe property with many dining options
Stayed 1 night in Jan 2025