4/10 Poor
Deryck
Travelled with partner
5 Apr 2025
Liked: Cleanliness
Disliked: Amenities
No lifts were advised that we know of carrying heavy bags to floor 2 is totally inconvenient. lighting poor can hardly read a news paper where they position tables. Not enough power points for charging, no face washers & hand towels no cutlery, coffee & tea facilities ok. Advertised as A ok but miss the important leave out stuff? Rooms have poor make up in other words not inviting to stay. There is an outside toilet but they don’t tell you it’s there is people coming early when we were there very unhappy about knowing info ref toilets or baggage storage so much for online booking no service to be seen, only 2 outside seats both rain affected areas next week changed to under cover ????!!!! We wonder why. Emails to ask you to request to pay an early fee or late fee checkouts WHY. when the customer has come off a busy schedule and get asked to pay more to check in an hour or two early and climb stairs? We will not be paying the ridiculous cost of no service at this hotel ever again and will be telling everyone we know how no service works the owners should be disgusted with the reviews - we will wait and see what they do, please feel free to ring us you have our number to discuss how people make money?
Deryck
Stayed 1 night in Apr 2025