2/10 Terrible
Julie
Travelled with family
22 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend staying at these apartments. We were not advised during the booking process through Wotif that the property was being painted on the exterior which resulted in us being unable to use our balcony for the 3 night stay due to painters hoisting on and off our balcony everyday and due to wet paint. If we had been aware of this we would not have booked this apartment. We booked it because it had a balcony!
The apartment inside was very dated and the apartment was not of the standard you would expect in terms of cleanliness with stained toilet bowls and mould and mildew in the shower.
The reception staff my husband spoke to during our stay were very unhelpful and unfriendly and should not be working with customers in the hospitality sector with no customer service skills.
The only positives about our stay were the location of the apartment was really good for access to the city and the outdoor pool area was very nice.
Julie
Stayed 3 nights in Apr 2025