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El Cozumeleño Beach Resort - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 5 outdoor pools

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Boating
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Spa
  • All-inclusive
The current price is AU$300
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Punta Langosta Pier
    ‪7 min drive‬
  • San Miguel Church
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hairdryer
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at El Cozumeleño Beach Resort - All Inclusive. You'll be 6 km (3.7 mi) from Punta Langosta Pier and 6 km (3.8 mi) from San Miguel Church. Highlights at this beachfront property include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, La Veranda, is open for dinner. Swim Up Bar is the property's own bar. Spend the day at the beach where you'll find free cabanas, and enjoy the 2 hot tubs and indoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 3.5-property class Zona Hotelera Norte property include Stingray Beach and Chankanaab National Park.

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 5.4 km
  • Punta Langosta Pier - 7 min drive - 6.1 km
  • San Miguel Church - 7 min drive - 6.1 km
  • Stingray Beach - 9 min drive - 8.2 km
  • Chankanaab National Park - 15 min drive - 14.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬11 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬1 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El Cozumeleño Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1972
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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  • Spa
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4.0 out of 5, Very good, 1,222 reviews
The price is AU$329
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

Frequently asked questions

What is the cancellation policy at El Cozumeleño Beach Resort - All Inclusive?

El Cozumeleño Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Cozumeleño Beach Resort - All Inclusive?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at El Cozumeleño Beach Resort - All Inclusive on 3 Apr 2025 start from AU$300.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Cozumeleño Beach Resort - All Inclusive?

Yep, El Cozumeleño Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to El Cozumeleño Beach Resort - All Inclusive?

Yep, El Cozumeleño Beach Resort - All Inclusive is a short 16-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and motor boats.

Is there a spa on site at El Cozumeleño Beach Resort - All Inclusive?

Yep, there is an onsite spa at El Cozumeleño Beach Resort - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does El Cozumeleño Beach Resort - All Inclusive have a pool?

Yep, and guests recommend it! Take your pick from 5 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at El Cozumeleño Beach Resort - All Inclusive?

El Cozumeleño Beach Resort - All Inclusive features 5 outdoor pools, 2 hot tubs and an indoor pool.

What makes El Cozumeleño Beach Resort - All Inclusive a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El Cozumeleño Beach Resort - All Inclusive.

Is El Cozumeleño Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and art supplies in the guestrooms, it's no surprise that El Cozumeleño Beach Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at El Cozumeleño Beach Resort - All Inclusive?

No, El Cozumeleño Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Cozumeleño Beach Resort - All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Cozumeleño Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Cozumeleño Beach Resort - All Inclusive?

No, pets and service animals are not allowed.

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 354 out of 1281 reviews
Rating 8 - Good. 347 out of 1281 reviews
Rating 6 - Okay. 253 out of 1281 reviews
Rating 4 - Poor. 164 out of 1281 reviews
Rating 2 - Terrible. 163 out of 1281 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Teresa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food and drinks were horrible! 5 out of 7 people got sick! If you are looking for cheep this is your place. The property could use a lot of updating. Would not recommend this place to anyone. I will definitely go back to Cozumel but I would never go back to this place!

2/10 Terrible

Teresa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transfers: There are no direct hotel transfers, would recommend that if you are going from the CZM airport or the ferry terminal that you book a taxi, as this was the least expensive option ($10USD for a car and $30USD for a large van). A shuttle will cost you around $100USD. Food - After traveling since 3:30am and arriving at the hotel at 10pm, we found out that there is no food available thru room service and all restaurants closed at 9pm. Same food everyday. There was a grill but half the time the food was partially raw in the middle and not fully cooked through, you only had two real choices - beef or chicken. Food seemed to be recycled on a daily basis with the exception of Christmas eve where there was actually a turkey and roast available. The restaurant was the same food as the buffet and the only different was the presentation. Bar - the bar offered limited drinks and a menu for fruit drinks which after breakfast, they asked for payment even though this was not advertised anywhere. Drinks were extremely limited unless you wanted to pay for it (no menu with pricing, just word of bar tender). Pool - the pool restaurant was never stocked, only the two bars were open and the food had to be ordered through the waiters. If you ordered food they expected tips and servers were scarce to come around. No activities (other than bracelet making) and limited pool side games and activities. Yellow flagged the beach so all free activities were grounded, could only do paid.
Stayed 7 nights in Dec 2024

2/10 Terrible

Katina

Liked: Staff & service
Disliked: Property conditions & facilities
Sad! we use to like going here. It’s really went down hill
Stayed 2 nights in Dec 2024

6/10 Okay

Jair

Travelled with family
Disliked: Cleanliness
El hotel en general esta bien, aunque por el precio esperaría algo mejor, parece algo viejo y el tema de la limpieza deja bastante que desear Para hacer el check in que supuestamente es a las 3, pase a recepción 3:30 y me dieron una habitación que estaba sucia, tome una fotos y baje a decirles que estaba sucia, me dijeron que en media hora mas la tendrían lista y lo mismo, me terminaron cambiando de habitación aunque la persona de recepción te trata como si te estuviera haciendo un favor en vez de dándote un servicio, pude entrar a mi habitación hasta las 4:30pm y ni una disculpa como si fuera mi culpa que la habitación no estaba limpia La comida bien, aunque algunas cosas que están en el menu nunca las vi en el buffet y tampoco en el restaurante Para el restaurante tomen sus precauciones hay que reservar con tiempo, esta muy rico solo no quieran hacer la reservación el mismo día La zona de alberca y playa muy bien El gimnasio es un cuarto de 3x3 con eliptica, bici, un juego de mancuernas pequeñas, no esperen mucho El servicio de préstamo de bicis como se anuncia no existe, tienen un tour guiado 11:30 y es todo pero no puedes pedir una bici para salir a recorrer por tu cuenta
Stayed 3 nights in Dec 2024

10/10 Excellent

HINDIANA, Grayson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The dining options need to be improved as well as the quality of the alcoh.drinks
Stayed 8 nights in Dec 2024

8/10 Good

Stacye

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The rooms are outdated and the beds are hard as a rock! But they are clean. Service and food was great! The beach was beautiful and way better than the beaches of other resorts we could see. It’s protected by a seawall which helped keep a lot of seaweed from coming in—there was a tropical storm south of Cozumel coming in at Belize but the surf was getting pretty bad. The beach did end up getting covered in seaweed but the seawall bought us a day or two. For the price, this place was totally the best value! We enjoyed it and would stay again for sure!
Stayed 6 nights in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of there way to make us happy. If you cant find something good to eat here, you will never be happy, will definitely stay here again, had a great time.
Stayed 7 nights in Dec 2024

2/10 Terrible

Janett

Travelled with family
Disliked: Property conditions & facilities, room comfort
Food intoxication
The woman of the check in wasn't polite , when we get in the room I tried to seat in a chair but was broken, my child took a shower and not hot water, I went to request the reception for change the room, the woman refused she acts as Wasnt true so I took a picture of the chair and she sent the maintenance to fix the water. The water was never hot , just warm. Next day after my son eat there pasta he got sick , I went to the hospital he was intoxicated from the food . Really bad. The ocean isnt nice to swim on the beach is full of algues actually isnt sand only rocks.
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Our favorite part of El Coz is the beach. Love the swimming and the excellent snorkeling.
Stayed 7 nights in Dec 2024

4/10 Poor

Toniy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was horribly old and dated. Had major leak in the walls and light fixture in bathroom it was so musty and moist in the room!! The service at the bars and restaurant was good. Beach was good for snorkeling Food was mediocre 😕 BEWARE you get what you pay for
Stayed 8 nights in Dec 2024

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful! The property could use some updating, but the views & service trump all! I hope we can go back next year!
Stayed 5 nights in Dec 2024

8/10 Good

wesley a

Travelled with group
Liked: Staff & service, property conditions & facilities
Was great for the price!
Stayed 7 nights in Dec 2024

6/10 Okay

MAULIK P

Travelled with family
Liked: Cleanliness, staff & service, amenities
NO refrigerator in the rooms in this all inclusive resort. One buffet restaurant and one exclusive restaurant only on this property. For vegetarians, not much option here. Dinner reservation for their exclusive restaurant has to be made same morning at 8am on guest service desk which only has total of 150 people between 5pm and 9pm. So 5-7 tables per hourly slot. I would rate food their 4/5. Again not much vegetarian options there as well but pizza is available. Services offered around the pool and beach area is 3.5/5. Rooms are spacious but double bed is just not meant for a family. They would get better reviews and appreciation from guest if they could change some of their rooms to 1 king bed with another sofa to bed set up as they have plenty of space in the room.
Stayed 5 nights in Dec 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, amenities
No usb ports in the room, at 300 a night
Stayed 4 nights in Dec 2024

8/10 Good

Sven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Oscar was our "beach waiter" He always went above and beyond to make sure we were always well attended to. I really appreciate how everyone made my family feel at home during our vacation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always incredible. Great value for the price
Stayed 7 nights in Dec 2024

10/10 Excellent

James, Chula Vista

Travelled with family
The El Cozumeleno is our favorite resort on the island of Cozumel. We have gone there six times now we like to staff the food is authentic Mexican the water is crystal clear and the beach is the best. The price is very good. It is a very quiet place on the very north end of the island no tourist, traffic, and very good location.
Stayed 7 nights in Dec 2024

2/10 Terrible

Shane

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was very clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Zeljana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is at the convenient location, 10 min from the airport and the city. I loved it's unique architecture and the beach view from every room. The resort is right on the beach. The staff keep the grounds so clean. There was a seaweed on the beach when we arrived. It cleared out in two days so we were able to enjoy beautiful clear water. The water temperature was perfect for swimming. We had everything we were looking for; beautiful clear water for swimming, a beach and the pool area with enough beach chairs to sit, relax or sunbathe, clean room and comfortable beds, friendly people and enough food options to choose from. I would definitely come back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Denise F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach. Great snorkeling right on site.
Stayed 16 nights in Dec 2024

6/10 Okay

Susan, HUFFMAN

Stayed 6 nights in Nov 2024

10/10 Excellent

Nickie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the Best!!!! Take such good care of the guests! The beach is Beautiful!
Stayed 7 nights in Dec 2024

10/10 Excellent

MARY ANN, PELHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed a week in early December 2024. We were impressed at how nice the room was. The staff is beyond excellent. Very friendly and willing to help with anything we needed. The grounds were top notch, staff were always cleaning the pool and areas. We ate twice at the main restaurant and the food was really good. Other times we ate at the buffet which had many choices of items to choose from. I'd recommend this hotel highly to anyone. The only regret I have is the limited beach area, but in Cozumel no beaches are perfect.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024