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Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property
Family-friendly London hotel in Westminster with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View) | View from room
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Interior entrance

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
591 Wellington Rd S., London, ON, N6C 4R3
  • Parkwood Hospital
    9 min walk
  • Victoria Hospital
    15 min walk
  • White Oaks Mall
    3 min drive
  • London, ON (YXU-London Intl.)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed) | View from room

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View) | View from room

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed) | View from room

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed) | View from room

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View) | View from room

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Jetted tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Jetted bath
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed) | View from room

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Premium bedding
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$371
for 1 night
includes taxes & fees
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About the area

London

A family-friendly stay in London awaits you at Best Western Plus Lamplighter Inn & Conference Centre. Within just a 15-minute stroll, you'll find Parkwood Hospital and Westminster Ponds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Shellys Tap and Grill, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, waterslide and pool loungers. 19999 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Westminster hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • Victoria Hospital - 15 min walk
  • White Oaks Mall - 3 min drive
  • London Convention Center - 5 min drive
  • Covent Garden Market - 6 min drive
  • Budweiser Gardens - 6 min drive

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 16 min drive

Restaurants

  • ‪Dawghouse Pub & Eatery - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Mandarin Restaurant - ‬12 min walk
  • ‪Tim Hortons - ‬15 min walk

About this property

Best Western Plus Lamplighter Inn & Conference Centre

Family-friendly London hotel in Westminster with free parking
As a guest of Best Western Plus Lamplighter Inn & Conference Centre, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and a garden are also featured at the family-friendly Best Western Plus Lamplighter Inn & Conference Centre. Self parking is free.

This London hotel is smoke free.

  • 172 guestrooms or units
  • 3 levels
  • Conference rooms
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Lamplighter Inn & Conference Centre offers 172 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shellys Tap and Grill

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Lamplighter Inn
BEST WESTERN PLUS Lamplighter
BEST WESTERN PLUS Lamplighter Inn
BEST WESTERN PLUS Lamplighter Inn London
BEST WESTERN PLUS Lamplighter London
Best Western Lamplighter Hotel
Best Western Plus Lamplighter Inn Conference Centre
Plus Lamplighter & Conference
Best Western Plus Lamplighter Inn & Conference Centre Hotel
Best Western Plus Lamplighter Inn & Conference Centre London

Frequently asked questions

Is parking available at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, Best Western Plus Lamplighter Inn & Conference Centre has a free self car park.

How much does it cost to stay at Best Western Plus Lamplighter Inn & Conference Centre?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Lamplighter Inn & Conference Centre on 20 Nov 2024 start from AU$205.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lamplighter Inn & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Lamplighter Inn & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Best Western Plus Lamplighter Inn & Conference Centre have a waterslide?

Yep, this property has a waterslide!

What makes Best Western Plus Lamplighter Inn & Conference Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Lamplighter Inn & Conference Centre.

Is Best Western Plus Lamplighter Inn & Conference Centre family-friendly?

You bet! With amenities such as children's meals, an arcade and a waterslide, it's no surprise that Best Western Plus Lamplighter Inn & Conference Centre is a hit with families.

Does Best Western Plus Lamplighter Inn & Conference Centre serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Plus Lamplighter Inn & Conference Centre?

No, Best Western Plus Lamplighter Inn & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Lamplighter Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Lamplighter Inn & Conference Centre?

No, only service animals are allowed.

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 684 out of 1202 reviews" "
Rating 8 - Good. 305 out of 1202 reviews" "
Rating 6 - Okay. 132 out of 1202 reviews" "
Rating 4 - Poor. 43 out of 1202 reviews" "
Rating 2 - Terrible. 38 out of 1202 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff are friendly, rooms are clean. No complaints
Stayed 2 nights in Aug 2024

2/10 Terrible

Wade

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers smoking right in front of property entrances/exits. Starring my wife down making her uncomfortable. Kids werent allowed to use little slide at water park even if we went with them. Paid a lot of money for a night away to relax and this is what we got. Very unimpressed.
Stayed 1 night in Aug 2024

10/10 Excellent

Ikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got this location specifically because it is more family-friendly and has an extravagant pool and closer to the 401. The rooms were so nice. We didn't hear the families next door or above. We do hear people talking in the hallway outside of the door. It didn't bother us as it wasn't frequent. We got a room with the outdoor balcony which our hallway wing shared and can enter and exit the swimming pool area. The only thing is there is no lock on the outside if the last person leave the room. You would need to lock from the inside and leave with your room key. I was also surprised that we have our own microwave in the room. Major plus because most hotels have a common microwave that's shared by all room tenants. I rated lower on the property conditions and facilities because all the doors to enter the hotel were not locked and didn't have an automatic lock so it seems unsafe as anyone can enter.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Kids loved the pool.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Latasha

Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Overall, decent place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is really nice. The rooms are clean and comfortable the beds are really soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 2 nights in Aug 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Kid friendly, clean, great pool.
Atrium view was worth the extra money - sliding doors right into the upper deck of the pool area was awesome. There was a bistro set outside the doors which was great for drying off water toys. Beds were super comfy, lots of towels at the pool, friendly life guards. Front desk staff was friendly and efficient, quick check in and out. Lots of kid friendly food within a block of the property. Perfect little getaway for 2 young kids.
Stayed 1 night in Aug 2024

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfectly fine. It was a convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Laura, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing at this time
Stayed 1 night in Aug 2024

10/10 Excellent

maddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the nicest hotels I have ever stayed in. We only stayed one night for a concert in town, so we didn’t see much of the hotel, but the entire hotel is beautiful. The hotel pool is unreal. Perfect for families and kids. So much parking options. Arcade that looked incredible. If I ever come back to London, I will be staying here!
Stayed 1 night in Aug 2024

8/10 Good

Beth Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool. Rooms are nice but we found the beds to be uncomfortable. Rate for room is a little on high side but that’s just the times we live in. Facility is nice. And clean. Staff are nice and helpful. We had to call twice for sheets as I think they forgot the first time but brought us extras when they did come which was nice. We were in a nice spot near the stairs and elevator. Wasn’t loud considering we were close to those areas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sukhpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at. We got the latest renovated room (without carpet). Overall good place to stay at if you are looking for layover in london
Stayed 1 night in Aug 2024

8/10 Good

qurratulain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway with kids, pool is nice and clean Hot tub jets not working though. Bathrooms needs more towels though. Loved the stay, have kids 11 and 10 they really enjoyed the water slide
Stayed 1 night in Aug 2024

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slide
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. My kids had a lot of fun and very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The atrium/pool view was worth the extra few dollars.
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Loved our room and pool. Didn’t like the lack of cleanliness and unfriendliness of hotel staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Todd

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024