See all properties
Save

RACV Royal Pines Resort Gold Coast

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for RACV Royal Pines Resort Gold Coast

Outdoor pool, pool umbrellas, pool loungers
Pillow-top beds, minibar, in-room safe, desk
4 restaurants, breakfast, dinner served; Italian cuisine
Golf
Pillow-top beds, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is AU$212
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Ross Street, Benowa, QLD, 4217
  • Royal Pines Resort Golf Course
    ‪8 min walk‬
  • Heritage Bank Stadium
    ‪2 min drive‬
  • Cavill Avenue
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬

Room options

View all photos for Executive Spa Suite

Flat-screen TV, pay films

Executive Spa Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
  • 55 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Room

Pillow-top beds, minibar, in-room safe, desk

Mountain View Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Pillow-top beds, minibar, in-room safe, desk

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Bathrobes
  • 38 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite

Superior Spa Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 60 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Mountain View Room

Pillow-top beds, minibar, in-room safe, desk

Deluxe Mountain View Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Pillow-top beds, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 33 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Pillow-top beds, minibar, in-room safe, desk

Superior King Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Pillow-top beds, minibar, in-room safe, desk

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Two Double Room

Pillow-top beds, minibar, in-room safe, desk

Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Room With Mountain View

Pillow-top beds, minibar, in-room safe, desk

Room With Mountain View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

Pillow-top beds, minibar, in-room safe, desk

Superior Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Spa Suite

Pillow-top beds, minibar, in-room safe, desk

Superior Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive SPA Suite

Pillow-top beds, minibar, in-room safe, desk

Executive SPA Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Pillow-top beds, minibar, in-room safe, desk

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Pillow-top beds, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed

About the area

Gold Coast

A luxury stay in Gold Coast awaits you at RACV Royal Pines Resort Gold Coast. Within a 20-minute stroll, you'll find Royal Pines Resort Golf Course and Gold Coast Regional Botanic Gardens. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at One Spa can include hot stone massages, prenatal massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Benowa hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • Royal Pines Resort Golf Course - 8 min walk - 0.7 km
  • Heritage Bank Stadium - 2 min drive - 2.3 km
  • Cavill Avenue - 8 min drive - 8.0 km
  • The Star Gold Coast - 9 min drive - 9.9 km
  • Surfers Paradise Beach - 17 min drive - 8.1 km

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • ‪Randhawa's Indian Cuisine - ‬3 min drive
  • ‪Grill'd - ‬4 min drive
  • ‪Ashmore Tavern - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Connoisseurs - ‬4 min drive

About this property

RACV Royal Pines Resort Gold Coast

Luxury hotel with 4 restaurants and full-service spa
RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free.

This 5-star Gold Coast hotel is smoke free.

  • 333 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1991
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

One Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Similar properties

2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers

voco Gold Coast by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,144 reviews
The price is AU$175
includes taxes & fees
30 Mar - 31 Mar
voco Gold Coast by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 to 39 for adults and AUD 15 to 39 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arakawa Japanese
  • Kalinda Restaurant
  • Panorama
  • Tees Clubhouse
  • Trattoria Amici

Things to do

  • 27-hole golf course
  • 5 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Steam room

Accessibility

  • Lift (91 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to April 30 2025 (dates subject to change):
  • Golf course

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults and AUD 15 to 39 for children
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

What is the cancellation policy at RACV Royal Pines Resort Gold Coast?

RACV Royal Pines Resort Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at RACV Royal Pines Resort Gold Coast?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at RACV Royal Pines Resort Gold Coast on 28 Apr 2025 start from AU$211.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at RACV Royal Pines Resort Gold Coast?

Yep, RACV Royal Pines Resort Gold Coast has a free self car park.

Are there any beaches close to RACV Royal Pines Resort Gold Coast?

The closest beach to RACV Royal Pines Resort Gold Coast is Surfers Paradise Beach (5.1 km).

Is there a spa on site at RACV Royal Pines Resort Gold Coast?

Yep, One Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does RACV Royal Pines Resort Gold Coast have a pool?

Yep, and guests love it! RACV Royal Pines Resort Gold Coast has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does RACV Royal Pines Resort Gold Coast have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at RACV Royal Pines Resort Gold Coast?

RACV Royal Pines Resort Gold Coast features a full-service spa, a health club and an outdoor pool.

What makes RACV Royal Pines Resort Gold Coast a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at RACV Royal Pines Resort Gold Coast.

Is RACV Royal Pines Resort Gold Coast family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that RACV Royal Pines Resort Gold Coast is a hit with families.

Does RACV Royal Pines Resort Gold Coast serve breakfast?

You bet, our travelers give top marks to the buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at RACV Royal Pines Resort Gold Coast?

No, RACV Royal Pines Resort Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at RACV Royal Pines Resort Gold Coast?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at RACV Royal Pines Resort Gold Coast?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at RACV Royal Pines Resort Gold Coast?

No, pets are not allowed.

Is there a golf course on site at RACV Royal Pines Resort Gold Coast?

Yep, RACV Royal Pines Resort Gold Coast has a 27-hole golf course. A golf driving range, golf lessons and a golf pro shop are available.

RACV Royal Pines Resort Gold Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 921 out of 1245 reviews
Rating 8 - Good. 248 out of 1245 reviews
Rating 6 - Okay. 44 out of 1245 reviews
Rating 4 - Poor. 19 out of 1245 reviews
Rating 2 - Terrible. 13 out of 1245 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, hospitable, clean, quiet family oriented great professional service. Many thanks 🙏
Stayed 3 nights in Mar 2025

10/10 Excellent

Teryl Aeryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived at RACV Royal Pines Resort, I knew I was in for something special. The resort is a perfect blend of luxury, comfort, and tranquility. I was warmly welcomed with an early check-in, which allowed me to settle in and start my stay with ease. My room was spacious, clean, and offered a breathtaking view of the pools, golf course, and lush gardens. Waking up to that view every morning was pure magic. The facilities at Royal Pines are exceptional. The pools are beautifully maintained and the perfect temperature—whether I was swimming early in the morning or relaxing poolside in the afternoon. There’s something peaceful about lying by the water, drink in hand (the passionfruit mocktail from the pool bar was a favorite), and just taking it all in. The One Spa was an absolute highlight. I had the Vichy shower and massage, and left feeling completely renewed. Sitting out on the spa deck overlooking the water, I felt more relaxed than I have in years. I also dined twice at Arakawa, the Japanese restaurant on-site. Both times the food was outstanding. For dessert lovers, Trattoria Amici deserves a special mention. I ordered both the tiramisu and the sixteen-layer chocolate cake to enjoy in my room. The check-out process was quick and efficient, though I was sad to leave. The resort was the perfect setting for healing, reflection, and rejuvenation. I’ll definitely be back—and next time, I’m staying longer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed that fact of the property was clean and tidy. Staff were fantastic in accommodation our infant child.
Stayed 5 nights in Feb 2025

6/10 Okay

Christina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was ok front end staff really friendly and nice, but the next morning after arriving back from breakfast a cleaner entered our room without even knocking and we still had an hour before we even had to checkout, i was really amazed that this happened and when telling the front desk when we did have to check out morning staff apoligised, but didnt even give an explanation nor a complimentry night, we paid top dollar for our romantic escape and this sort of behaviour shouldnt happen. I feel i was treated with total disrespect from the cleaner and morning front desk staff, and after such a warm friendly welcome from night staff when we checked in, it really has left a bad taste in my mouth.
Stayed 1 night in Feb 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean and relaxing stay! Will be making this a yearly ritual with my husband and soon to be baby :)
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Oo
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only minor fault was not being made aware that we could not control air con from our room and that it had to go via reception . Otherwise, fantastic.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great property facilities and the hydrate bar has some fantastic cocktails for a very fair price
Stayed 7 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 1 night in Feb 2025

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little staycay for us! Staff were excellent and big thankyou to Saun in the italian restaurant who was amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

LILLIAN JOSEPHINE

Views and good service
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facilities and friendly staff. Great place for families
Stayed 2 nights in Jan 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service
Family friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short stop over with kids.
Stayed 2 nights in Dec 2024

8/10 Good

Daisy

Stayed 2 nights in Dec 2024

10/10 Excellent

Peniatu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We loved our stay; our room was clean and spacious. The staff were lovely and helpful. Our kid loves the water park and the playground.
Stayed 3 nights in Dec 2024

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at royal pines
Had an amazing time in an executive level room for 6 days. Great pool and gym facilities. We really enjoyed our stay and would stay here again. It was in a quieter area, yet well located to the theme parks/surfers.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tejinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in the country for your family
Excellent property, something you'd expect from a 5 star accommodation. The staff are all very well trained and always have a smile on their face. The breakfast spread, albeit, really tasty, could get a bit more lavish because if I compare it with Novotel, Siebel, Star or other similar or 4 star properties, the spread/variety here was the least. Other than this, there is nothing I could fault with this property. A special mention for Rish at the reception. He is one of the most charming, smiling and great customer first mentality, individual, you'd ever meet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerard

Stayed 3 nights in Dec 2024

8/10 Good

Min Hui Cheryl

Stayed 1 night in Dec 2024

6/10 Okay

Yunus

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was not clean properly lots of dust on the bed and spider web on the balcony. Also couple of the towels had yellow stains and tiny sharp debris on it lucky we saw it before use the towel. Last year the hotel provided complementary two bottles of water but not this year. However all hotel staffs were friendly and polite also can accomodate in room dining as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Humza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool and splash park nice room.
Stayed 2 nights in Dec 2024