2/10 Terrible
Pieter G., Everett, Washington
25 Feb 2020
Disliked: Cleanliness
This is a person to watch out for.
We had made plans to visit our daughter in Australia for her graduation and planned to stay at several different locations along the eastern shore of Australia. All of them went off with a hitch, and needless to say all our payments where made well in advance to trip including this one. As we were traveling to this location we had yet to receive the information needed for our stay, so when I called she denied that we had a reservation even though I gave her the reservation code. She did not want to be bothered with our stay as it was Christmas, it was for us as well. So we had to turn around and find alternate accommodations back in Brisbane. Which we were able to find. When we contacted VRBO they were able to see we were correct and she had to give us a full refund.
We have used VRBO multiple times and had never had a problem anywhere where we have stayed. On our next visit to Australia we will not be looking to using this property or anything else she might represent.
Pieter G.
Stayed 4 nights in Dec 2019