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Alisa Hotel & Spa

3.5 star property
Hotel with a full-service spa, a short walk to Hoan Kiem Lake
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Alisa Hotel & Spa

Interior
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s), hot stone massages, Thai massages, massages
View from room
Miscellaneous

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
  • Thang Long Water Puppet Theatre
    5 min walk
  • Hoan Kiem Lake
    6 min walk
  • Ta Hien Street
    9 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Triple Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Suite, City View

Premium bedding, minibar, in-room safe, desk

Family Suite, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Triple Room, City View

Premium bedding, minibar, in-room safe, desk

City Triple Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Family Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (2627)
The price is AU$244
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Hanoi Royal Palace Hotel 2

About the area

Hanoi

At Alisa Hotel & Spa you'll be within just a 10-minute stroll of popular attractions like Thang Long Water Puppet Theatre and Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A relaxing visit to Alisa Hotel & Spa can include hot stone massages and Thai massages. The buffet restaurant, Alisha Hotel Restaurant, is open for breakfast. Business amenities include meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Opera House and Hanoi Old Town Night Market.

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Opera House - 9 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • O Quan Chuong - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk
  • ‪Phố Biển - Sea food - ‬5 min walk

About this property

Alisa Hotel & Spa

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
Alisa Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Spa services, a library, and gift shops/newsstands are also featured at the business-friendly Alisa Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 32 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Locker space
  • Dining venue
Alisa Hotel & Spa offers 32 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Alisa Hotel & Spa has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alisha Hotel Restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Treatment room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Alisa Hotel & Spa?

Alisa Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alisa Hotel & Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Alisa Hotel & Spa on 8 Oct 2024 start from AU$61.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alisa Hotel & Spa?

Yep, Alisa Hotel & Spa has a free self car park.

Is there a spa on site at Alisa Hotel & Spa?

Yep, Alisa Hotel & Spa is available for guests. You'll enjoy services like hot stone massages.

What makes Alisa Hotel & Spa a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alisa Hotel & Spa.

Is there a free airport shuttle available at Alisa Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alisa Hotel & Spa?

Yep, you can grab a meal at Alisa Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Alisa Hotel & Spa?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Alisa Hotel & Spa?

No, pets are not allowed.

Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 56 reviews" "
Rating 8 - Good. 17 out of 56 reviews" "
Rating 6 - Okay. 3 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pierre-Jean

Travelled with family
Liked: Cleanliness, staff & service
Cheap hotel in old Hà Nội
The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Stayed 1 night in Apr 2024

2/10 Terrible

Yuki

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024

10/10 Excellent

Ponekham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Raimey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

6/10 Okay

Hanh

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs.
Stayed 2 nights in Dec 2023

10/10 Excellent

JO YU

Stayed 1 night in Nov 2023

4/10 Poor

Ludovic

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is way past its prime. The staff is lovely though.
Stayed 3 nights in Nov 2023

8/10 Good

TORU

Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thuc Vy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Stayed 4 nights in May 2023

10/10 Excellent

Bing, Canton

Liked: Cleanliness, property conditions & facilities
It is close to the Opera House in old town and seafood buffets .
Stayed 1 night in May 2023

8/10 Good

Mei

Stayed 1 night in Apr 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Stayed 2 nights in Mar 2023

10/10 Excellent

Linda H

Liked: Cleanliness, staff & service
Lovely staff at the reception desk very charming and helpful
Stayed 2 nights in Feb 2023

8/10 Good

CYNTHIA, kent

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Nov 2022

2/10 Terrible

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.
Stayed 1 night in Oct 2022