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Golden Moon Suite Hotel

3.0 star property
Hotel with a full-service spa, a quick walk to St. Joseph's Cathedral of Hanoi
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Moon Suite Hotel

Front of property
Point of interest
View from property
Deluxe Twin Room With City View
Desk, blackout curtains, soundproofing, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
12A Hang Manh Street, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    3 min walk
  • Nhà hàng bún chả Đắc Kim
    1 min walk
  • Hanoi Long Bien Station
    14 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Deluxe Twin Room With City View

Deluxe Twin Room With City View

Deluxe Twin Room With City View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, blackout curtains, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Desk, blackout curtains, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Eternity Hanoi Hotel

Free WiFi
Restaurant
Air conditioning
Parking available
3.9 out of 5, Good, (72)
The price is AU$53
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Eternity Hanoi Hotel

About the area

Hanoi

Golden Moon Suite Hotel puts you in the heart of Hanoi, within just a 10-minute stroll of St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre. Highlights at this hotel include a full-service spa, a restaurant and free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also motorbike parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Old Quarter hotel include Ngoc Son Temple and Hoa Lo Prison Museum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hoa Lo Prison Museum - 11 min walk
  • Hanoi Opera House - 18 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk

About this property

Golden Moon Suite Hotel

Hotel with a full-service spa, a quick walk to St. Joseph's Cathedral of Hanoi
Golden Moon Suite Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Golden Moon Suite Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 18 guestrooms or units
  • 6 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue
Golden Moon Suite Hotel offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Moon Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel
Golden Moon Suite Hanoi
Golden Moon Suite
Golden Moon Suite Hotel Hotel
Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Golden Moon Suite Hotel?

Golden Moon Suite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Golden Moon Suite Hotel?

Yep, but only for motorcycles.

Is there a spa on site at Golden Moon Suite Hotel?

Yep, there is an onsite spa at Golden Moon Suite Hotel. You'll enjoy services like massages.

Does Golden Moon Suite Hotel serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Golden Moon Suite Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Golden Moon Suite Hotel?

Yep, you can grab a meal at Golden Moon Suite Hotel's onsite restaurant.

What time are check-in & check-out at Golden Moon Suite Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Golden Moon Suite Hotel?

No, pets and service animals are not allowed.

Golden Moon Suite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 170 reviews" "
Rating 8 - Good. 47 out of 170 reviews" "
Rating 6 - Okay. 11 out of 170 reviews" "
Rating 4 - Poor. 1 out of 170 reviews" "
Rating 2 - Terrible. 2 out of 170 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel in Hanoi close to many of the sites. Staff was very enthusiastic and welcoming. Would stay again.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2023

10/10 Excellent

Veasna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
Stayed 10 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Staff were fantastic
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the staff were very helpful at all times
Stayed 5 nights in Mar 2023

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
Stayed 5 nights in Mar 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in the heart of Ha Noi
We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Stayed 2 nights in Feb 2023

6/10 Okay

Amyn

Travelled with group
Normal
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location in the heart of the city Excellent pho for breakfast on their rooftop Not the ritz but incredible money for value Would stay again

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very enjoyable stay
Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)
Stayed 2 nights in Dec 2019

8/10 Good

Zo Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book now and enjoy your stay, close to the lake
Front desk staff SoLong was so very helpful nd had a great memory. She would remember what time you were to be picked up and where you were going. She was able to track down a phone number and male calls for us when we were missing the info on our booking. Elevator is great when you have luggage, easy to get around from this location
Stayed 2 nights in Dec 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.
Stayed 3 nights in Sep 2019

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy
Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.
Stayed 1 night in Sep 2019

10/10 Excellent

Chane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in a great location!
I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people here. They are kind, helpful, compassionate, and always smiling :). This is my second time here in Hanoi and I always book at Golden Moon so I can see my sister Lily, brother Chang, Son and his wife, the Awesome Chef on the 7th floor. I miss you all dearly and will see you again. Everyone please come and see for yourself :)
Stayed 6 nights in May 2019

10/10 Excellent

Haim hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Yiing Yiing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic located hotel with affordable price
+ strategic location + nearby has many eatery + great hospitality + clean and value for money - pillow too soft (personal thought) - too small area for breakfast
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Great Service. Very nice people.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice place to find and not far from tourist place
Stayed 1 night in Mar 2019