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Hanoi La Castela Hotel

3.5 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hanoi La Castela Hotel

Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Free toiletries, hair dryer, dressing gowns, slippers
Exterior detail
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
29 Hang Manh, Hanoi, 100000
  • Hang Gai Street
    3 min walk
  • St. Joseph's Cathedral of Hanoi
    4 min walk
  • Hoan Kiem Lake
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Family Suite, City View

Minibar, in-room safe, desk, blackout curtains

Family Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Premium Suite, 1 Queen Bed, Balcony

Premium Suite, 1 Queen Bed, Balcony

Premium Suite, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LED TV
Blackout curtains
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Hanoi

At Hanoi La Castela Hotel you'll be within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this hotel include in-room free WiFi, fireplaces and LED TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • O Quan Chuong - 12 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Nem Chua Rán Bà Già - Hàng Bông - ‬1 min walk
  • ‪Phở Bưng - ‬2 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk

About this property

Hanoi La Castela Hotel

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
Hanoi La Castela Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hanoi La Castela Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Hanoi La Castela Hotel offers 16 accommodations with fireplaces and minibars. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 70,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi La Castela Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi La Castela Hotel?

Hanoi La Castela Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hanoi La Castela Hotel serve breakfast?

Sure does, full breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hanoi La Castela Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hanoi La Castela Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi La Castela Hotel?

No, pets and service animals are not allowed.

Hanoi La Castela Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 126 reviews" "
Rating 8 - Good. 17 out of 126 reviews" "
Rating 6 - Okay. 6 out of 126 reviews" "
Rating 4 - Poor. 2 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and walking distance to tourist destinations
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no window but that made it very nice and quiet for sleeping!! It’s a great location and cozy Also Pii at the front desk was so kind and helpful :)
Stayed 3 nights in Mar 2024

6/10 Okay

Hu

Liked: Cleanliness, staff & service, amenities
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and all in all great stay will definitely be back :)
Stayed 1 night in Mar 2024

10/10 Excellent

moses, WESTMINSTER

Stayed 4 nights in Dec 2023

10/10 Excellent

moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Stayed 3 nights in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value..I'd stay again
Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around, I would come back!
Stayed 1 night in Mar 2023

10/10 Excellent

Aik Tiong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Stayed 4 nights in Feb 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Stayed 3 nights in Feb 2023

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2022

2/10 Terrible

Dean

Disliked: Staff & service, amenities, property conditions & facilities
The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing. Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably. Checked into another (cheaper) hotel for the next night which was 10 times better ! Probably the worst hotel experience in 30 years of travel.
Stayed 1 night in Oct 2022

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made to feel welcome by the manager Tommy and his whole team of service crew carries an excellent attitude and was well confident to attend to our needs and request. They were very warm hearted people and big on small details..we enjoyed our breakfast time as we received food cook to our requests...hot and tasty. They were also very helpful in giving us shopping tips and where to find good food. We are certainly glad to have pick this hotel for our 4 nights stay
Stayed 4 nights in Feb 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Robert

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very friendly and helpful when we checked in the hotel. The room is big enough for 3 adults too. When we found the bathtub was broken, the receptionist came for us immediately and prepared another room. They don't have hair conditioner as an amenity but other things they have such as toothbrush, hairdryer, shampoo, body wash, bathrobe and minibar.
Stayed 2 nights in Dec 2019

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean, spacious room. Incredibly kind and solicitous staff who are always looking for ways to make your stay even better. Nice breakfasts. Convenient location in the Old Quarter. Basically, it’s everything you need for a comfortable stay in Hanoi.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in the Old Quarter
This hotel has a great location. Right smack in the thick of the Old Quarter. We stayed twice, with an overnight tour to Ha Long bay in the middle. The rooms are a decent size, and the beds are comfortable. The breakfast is great. You can order as much as you would like, and eggs to your liking. There are also some Vietnamese options. In terms of dining options, there are several good restaurants within walking distance (10 to 15 minutes). As for the hotel staff, they are really attentive to your needs. They are friendly and helpful, and speak good English.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019