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Hanoi L'heritage Diamond Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hanoi L'heritage Diamond Hotel & Spa

Restaurant
Executive Suite, Balcony, City View
Executive Suite, Balcony, City View | Room amenity
Exterior
Executive Suite, Balcony, City View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hoan Kiem Lake
    5 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Accessible, City View

Deluxe Double or Twin Room, Accessible, City View

Deluxe Double or Twin Room, Accessible, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite, Balcony, City View

Executive Suite, Balcony, City View

Executive Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

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About the area

Hanoi

Hanoi L'heritage Diamond Hotel & Spa puts you in the heart of Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Thang Long Water Puppet Theatre and Hanoi Old Town Night Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk
  • Hoan Kiem Lake - 5 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hanoi Opera House - 13 min walk
  • O Quan Chuong - 17 min walk

Getting around

  • Hanoi Railway Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Cộng Caphe - Nhà Thờ - ‬1 min walk
  • ‪HC - Asia Tower - ‬1 min walk
  • ‪The Running Bean - ‬1 min walk
  • ‪Moca Cafe - ‬1 min walk
  • ‪Mediterraneo - ‬1 min walk

About this property

Hanoi L'heritage Diamond Hotel & Spa

Hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
Hanoi L'heritage Diamond Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at Hanoi L'heritage Diamond Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hanoi L'heritage Diamond Hotel & Spa offers 55 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi L'heritage Diamond Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 per person
  • Airport shuttle fee: VND 4 per vehicle (return)
  • Airport shuttle fee per child: VND 2 (return)
  • Rollaway bed fee: VND 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi L'heritage Diamond Hotel
L'heritage Diamond Hotel
Hanoi L'heritage Diamond
L'heritage Diamond
Hanoi L'heritage Diamond Hotel Spa
Hanoi L'heritage Diamond & Spa
Hanoi L'heritage Diamond Hotel & Spa Hotel
Hanoi L'heritage Diamond Hotel & Spa Hanoi
Hanoi L'heritage Diamond Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi L'heritage Diamond Hotel & Spa?

Hanoi L'heritage Diamond Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi L'heritage Diamond Hotel & Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Hanoi L'heritage Diamond Hotel & Spa on 8 Oct 2024 start from AU$172.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hanoi L'heritage Diamond Hotel & Spa?

Yep, there is an onsite spa at Hanoi L'heritage Diamond Hotel & Spa.

Does Hanoi L'heritage Diamond Hotel & Spa serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hanoi L'heritage Diamond Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi L'heritage Diamond Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hanoi L'heritage Diamond Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi L'heritage Diamond Hotel & Spa?

No, pets and service animals are not allowed.

Hanoi L'heritage Diamond Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 120 reviews" "
Rating 8 - Good. 20 out of 120 reviews" "
Rating 6 - Okay. 12 out of 120 reviews" "
Rating 4 - Poor. 3 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PAVITHRE

Stayed 1 night in May 2024

10/10 Excellent

Raana

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
Stayed 2 nights in Feb 2020

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well situated hotel
the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Stayed 2 nights in Jan 2020

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and accesible localtion
It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not bad, but...
I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Stayed 1 night in Nov 2019

8/10 Good

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good room, Beware construction noise
We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Stayed 1 night in Nov 2019

10/10 Excellent

P, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well positioned. Goodness me.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Elisavet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Great location - room overlooks construction site and they work at night. Breakfast needs work - coffee and noodle soup terrible and for Vietnam that is just not acceptable
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Hatton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new Hotel in Hanoi Old Quarter center !
Fantastic stay and we were made to feel very welcome indeed. The staff are exceptional and this is a wonderful hotel to stay in.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The positives are good location and very friendly and helpful staff. The negatives are the relatively small rooms, and bathrooms that need upgrades and maintenance.
Stayed 3 nights in Mar 2019

8/10 Good

Geir-Olav, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Will become very good in near future
Nice hotel, but the do construction work on the other side of the street. We got moved from a nice front room to a cramped side room to escape the noise. When constructions are finished in a few months this will be a perfect place to stay in the old town. Nice 9th floor breakfast restaurant with view. Clean rooms, new hotel, good service.
Stayed 1 night in Mar 2019

4/10 Poor

Loc

Disliked: Room comfort
Small Space
The room was a lot smaller than we expected. We booked 2 separate rooms for my husband and I and my friend and her boyfriend. I am not sure if they had given both of us a really small room because we stayed for one night or if that is the size for all the rooms. It would be do-able for just one person. Thankfully we only had 1 luggage cause we wouldn’t know what to do if we had 2. We ended up staying at another sister hotel after our halong bay tour and it was a lot more comforting.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have been to in my life! The staff here are friendly and helpful especially Emmanuel and his team. They provided many good recommendations for delicious food and fulfilled every request we made. Hotel responded to our emails promptly and accurately. And they alway keep their professional attitudes to the guests. The breakfast is good and location is so convenient. Room are clean and comfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019