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San Grand Hotel

4.0 star property
Riverfront Hanoi hotel in Old Quarter with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Grand Hotel

Serves breakfast, lunch and dinner
City view
Point of interest
Reception
Lobby

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • The Old Quarter Gallery
    1 min walk
  • Thang Long Water Puppet Theatre
    2 min walk
  • Ta Hien Street
    3 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for San Double or Twin Room with City View

Minibar, in-room safe, desk, laptop workspace

San Double or Twin Room with City View

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Shower/bath combination
Bathrobes
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
2 bathrooms
Hairdryer
Private bathroom
Minibar
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Shower/bath combination
Bathrobes
Rainfall showerhead
Hairdryer
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Window No View

Minibar, in-room safe, desk, laptop workspace

Deluxe Window No View

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
Minibar
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Senior Suite Room with Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room with Lake View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room with Lake View

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Connecting Room

Minibar, in-room safe, desk, laptop workspace

Premium Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
2 bathrooms
Hairdryer
Private bathroom
Minibar
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

Front of property

L’HÔTEL du LAC Hanoi

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (834)
The price is AU$144
for 1 night
includes taxes & fees
8 Dec - 9 Dec
L’HÔTEL du LAC Hanoi

About the area

Hanoi

San Grand Hotel places you in the centre of Hanoi, steps from Thang Long Water Puppet Theatre and within a short 5-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at The Huc Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Sunset Lake View, serves vegetarian cuisine and is open for lunch and dinner. Rooftop is the hotel's own rooftop bar, serving drinks along with breakfast and lunch. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include Quan Chuong Gate and Dong Xuan Market.

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

San Grand Hotel

Riverfront Hanoi hotel in Old Quarter with a full-service spa
San Grand Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at San Grand Hotel . An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
San Grand Hotel offers 50 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

What is the cancellation policy at San Grand Hotel ?

San Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at San Grand Hotel ?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at San Grand Hotel on 25 Nov 2024 start from AU$101.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at San Grand Hotel ?

Yep, The Huc Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Is San Grand Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's dinnerware in the guestrooms, it's no surprise that San Grand Hotel is a hit with families.

Does San Grand Hotel serve breakfast?

You bet, travelers highly rate the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at San Grand Hotel ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at San Grand Hotel ?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at San Grand Hotel ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at San Grand Hotel ?

No, pets are not allowed.

San Grand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 295 reviews" "
Rating 8 - Good. 47 out of 295 reviews" "
Rating 6 - Okay. 11 out of 295 reviews" "
Rating 4 - Poor. 2 out of 295 reviews" "
Rating 2 - Terrible. 1 out of 295 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mai anh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
San Grand Hanoi is a true gem in the heart of Vietnam's capital. Upon entering, I was warmly greeted by the charming manager, Mrs. Anise, whose passion for the restaurant and its offerings was immediately evident. The menu is a celebration of Vietnamese cuisine, showcasing the rich flavors and techniques that have been perfected over generations. The crab and pork spring rolls were a standout, with a delicate wrapper encasing a harmonious blend of flavors. What truly sets San Grand Hanoi apart is the exceptional presentation of each dish – a true work of art that tantalizes the senses. Paired with the attentive service provided by Mrs. Anise and her team, the overall dining experience is nothing short of remarkable. Whether you're a local or a discerning traveler, San Grand Hanoi is a must-visit destination for an authentic and elevated Vietnamese culinary journey. I can't wait to return and indulge in the delights that await.
Stayed 1 night in Aug 2024

10/10 Excellent

Torahiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Loved this hotel! Convenient location, friendly and supportive staff. The hotel it's new and has excellent amenities. The staff reached out multiple times to see if there was anything we needed. Excellent all around!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sumeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Excellent hotel in a great location. Lilly and Emma were great, as were all of the staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

HUY, Stockbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing!! Very friendly and accommodating. Hotel is in a local food market which was good to see culture. Short walk to the lake and nightlife. Nice rooftop bar. Overall great start to hanoi
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was just a one-night layover before we headed home..our family stay was very comfortable. Ruby at front desk provided my family and I with a nice size family suite for our stay. The hotel is also located in a prime location so getting last min shopping and finding a restaurant was no problem at all. Thank you so much San Grand for making our last night stay in Vietnam memorable!!
Stayed 1 night in Jul 2024

10/10 Excellent

Hiroyuki, Setagaya-ku

Liked: Cleanliness, staff & service, property conditions & facilities
Susan is good!
Stayed 2 nights in Jul 2024

6/10 Okay

Stuart

Travelled with family
Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service
Susan and Kylie were amazing. Breakfast was always great and the reception in the reception area was good.

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Very close to the old quarter of Hanoi. The staff at the hotel are helpful, friendly and very courteous. The breakfasts are outstanding. Special thanks to Ms Susan in the restaurant for all her attention.
Stayed 2 nights in Jun 2024

10/10 Excellent

vinod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice property staff here are good ..Susan is the best staff ,polite n very helpful I really liked the experience…

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for walking around the old quarter. The breakfast buffet is terrific and the staff are all incredibly kind and helpful, especially Ms Susan in the breakfast buffet restaurant.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Wirral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Room was extremely clean and well kept. Breakfast was varied and plentiful.

10/10 Excellent

Kim Karren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very near to tourist attractions. Amazing view from the roof top bar and breakfast buffet is awesome. Staffs are very nice especially Ms. Ruby who gaves us tips where to go and where to eat. She is very helpful and messaged us everyday if we need something. I will recommend San Gran to my friends.
Stayed 9 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old quarter of Hanoi is a wonderful place to stay and visit and the staff at the San Grand were all outstanding. I’d definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joemel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Quang

Stayed 2 nights in May 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Hanoi. Clean room. Very comfortable beds. Rooms are small but quiet. Air con worked great. Staff are all very friendly and helpful. Buffet breakfast was good. Lots of options.
Stayed 3 nights in May 2024

8/10 Good

lien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,friendly,helpful employees, convenient location,one minus is the breakfast need to change not the same everyday
Stayed 8 nights in Apr 2024

10/10 Excellent

Kevin, Teddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to see Hanoi, two days is quite enough to experience this busy city. A combination of air pollution, humidity and temperature limited any enjoyment you might get from this place!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - staff go above and beyond. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024