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SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for SQ HANG GAI HOTEL & SPA

Suite, Balcony, City View | Balcony
Outdoor pool, open 7:30 AM to 10 PM, pool loungers
Front of property
Suite, Balcony, City View | Balcony
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, Balcony, City View

Suite, Balcony, City View

Suite, Balcony, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

About the area

Hanoi

A luxury stay in Hanoi awaits you at SQ HANG GAI HOTEL & SPA. Within a short 5-minute stroll, you'll find popular places like St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Silk Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Silk Queen Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also motorbike parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.4 km
  • Hanoi Old Town Night Market - 5 min walk - 0.4 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury hotel with full-service spa and fitness centre
SQ HANG GAI HOTEL & SPA offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the luxury SQ HANG GAI HOTEL & SPA. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 60 guestrooms or units
  • 11 levels
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down duvets and premium bedding. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Vietnamese

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4.5 out of 5, Wonderful, 30 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SQ HANG GAI HOTEL & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 10 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

What is the cancellation policy at SQ HANG GAI HOTEL & SPA?

SQ HANG GAI HOTEL & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at SQ HANG GAI HOTEL & SPA?

Yep, but only for motorcycles.

Is there a spa on site at SQ HANG GAI HOTEL & SPA?

Yep, Silk Spa is available for guests. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does SQ HANG GAI HOTEL & SPA have a pool?

SQ HANG GAI HOTEL & SPA has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 10 PM.

What makes SQ HANG GAI HOTEL & SPA a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SQ HANG GAI HOTEL & SPA.

Is SQ HANG GAI HOTEL & SPA family-friendly?

You bet! With amenities such as free supervised childcare, children's meals and laundry facilities, it's no surprise that SQ HANG GAI HOTEL & SPA is a hit with families.

Is there a free airport shuttle available at SQ HANG GAI HOTEL & SPA?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at SQ HANG GAI HOTEL & SPA?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SQ HANG GAI HOTEL & SPA?

No, pets and service animals are not allowed.

SQ HANG GAI HOTEL & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness
.
Stayed 1 night in Nov 2024

6/10 Okay

Teck Heng

Liked: Cleanliness, staff & service, property conditions & facilities
So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !
Stayed 4 nights in Nov 2024

10/10 Excellent

Pernille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Pernille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

DONGSHIN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral, bepueme Beeten schoenen ZimmerAvhtung nur Zimmer auf der Straßenseite oder Hofseite haben Fenster, die dazwischen NICHT
Stayed 3 nights in Dec 2024

8/10 Good

TOMOO

Stayed 1 night in Nov 2024

8/10 Good

Øyvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice People, newly renovated hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotell
Hyggelig betjening og super service. Flink i engelsk og gode forklaringer. Veldig hjelpsomme. Store rene og flotte rom. Deilig med svømmebasseng på toppen av hotellet. Nydelig frokost i stille og behagelige lokaler. Behjelpelig med transport til flyplassen. Anbefales på det sterkeste.
Stayed 1 night in Nov 2024

6/10 Okay

dongshin

Business traveller
Stayed 3 nights in Oct 2024