Dusit Thani Hua Hin

5.0 star property
Family beach fun and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dusit Thani Hua Hin

Exterior
2 outdoor pools, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
The price is AU$214
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
1349 Petchkasem Road, Cha-am, Phetchaburi, 76120
  • FN Factory Outlet
    13 min walk
  • Brezza
    1 min walk
  • Cha-am Huai Sai Tai Station
    4 min drive
  • Hua Hin (HHQ-Hua Hin Intl.)
    5 min drive

Room options

Club Suite, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Twin Room, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Lanai)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Lanai)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Cha-am

A family-friendly stay in Cha-am awaits you at Dusit Thani Hua Hin. You'll be within a 15-minute walk of FN Factory Outlet and 1.9 km (1.2 mi) from Siam Venezia. Highlights at this beach hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Devarana Spa can include Thai massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The restaurant, The Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own bar. Enjoy the 4 outdoor tennis courts, free kids' club and gym plus access to a playground. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Cha-am hotel include Hua Hin Night Market and Hua Hin Railway Station.

What's nearby

  • FN Factory Outlet - 13 min walk
  • Siam Venezia - 3 min drive
  • Hua Hin Night Market - 10 min drive
  • Hua Hin Railway Station - 11 min drive
  • Mrigadayavan Palace - 11 min drive

Getting around

  • Cha-am Huai Sai Tai Station - 4 min drive
  • Suvarnabhumi International Airport (BKK) - 177 min drive

Restaurants

  • ‪Brezza - ‬14 min walk
  • ‪Aqua Cafe - ‬11 min walk
  • ‪Luna Lanai Beach Bar - ‬19 min walk
  • ‪Mida De Sea - ‬5 min drive
  • ‪Pantry At Avani - ‬10 min walk

About this property

Dusit Thani Hua Hin

Family beach fun and 2 outdoor pools
Dusit Thani Hua Hin offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Dusit Thani Hua Hin. A round-trip airport shuttle and an area shuttle are available for a fee.

This Cha-am hotel is smoke free.

  • 1 building
  • 296 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Dusit Thani Hua Hin offers 296 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Cha-am hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Devarana Spa has massage/treatment rooms. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Chinese (Mandarin), English, German, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 590 for adults and THB 295 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ban Benjarong
  • Lobby Lounge
  • Nomada
  • San Marco
  • The Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Library
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Sauna
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dusit Thani Hua Hin

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2943.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 590 for adults and from THB 295 for children
  • Rollaway bed fee: THB 2943.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dusit Thani Hua
Dusit Thani Hua Hin
Dusit Thani Hua Hin Cha-am
Dusit Thani Hua Hin Hotel Cha-am
Hua Hin Dusit
Dusit Thani Hua Hin Hotel
Dusit Thani Hua Hin Resort

Frequently asked questions

What is the cancellation policy at Dusit Thani Hua Hin?

Dusit Thani Hua Hin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dusit Thani Hua Hin?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Dusit Thani Hua Hin on 7 Jan 2025 start from AU$213.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dusit Thani Hua Hin?

The closest beach to Dusit Thani Hua Hin is Hua Hin Beach (11.6 km).

Is there a spa on site at Dusit Thani Hua Hin?

Yep, Devarana Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Dusit Thani Hua Hin have a pool?

Dusit Thani Hua Hin has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Dusit Thani Hua Hin?

Dusit Thani Hua Hin features 2 outdoor pools, a full-service spa and 4 restaurants.

What makes Dusit Thani Hua Hin a romantic place to stay?

Beachfront dining and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Dusit Thani Hua Hin.

Is Dusit Thani Hua Hin family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dusit Thani Hua Hin is a hit with families.

Does Dusit Thani Hua Hin serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Dusit Thani Hua Hin?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Dusit Thani Hua Hin?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dusit Thani Hua Hin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dusit Thani Hua Hin?

No, pets and service animals are not allowed.

Is there a golf course on site at Dusit Thani Hua Hin?

There is a golf course next to Dusit Thani Hua Hin.

Dusit Thani Hua Hin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 621 reviews" "
Rating 8 - Good. 195 out of 621 reviews" "
Rating 6 - Okay. 49 out of 621 reviews" "
Rating 4 - Poor. 10 out of 621 reviews" "
Rating 2 - Terrible. 10 out of 621 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 experience. When one thinks of a relaxing vacation, Dusit Thani delivered. from the staff, to the food, to the beautiful views this is a place i recommend to everyone looking for a peaceful getaway.
Stayed 6 nights in Aug 2024

8/10 Good

Ratchadaporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Dusit Thani Hotel and had a mixed experience. The hotel itself is well-maintained, and the facilities, including the restaurant, are excellent. The dining experience was delightful, and the staff was attentive and friendly. However, I encountered an issue with the room. Upon entering, I noticed an unpleasant smell, which I believe was due to excess humidity. The room felt damp, and the bed and blankets seemed uncomfortably wet. When I brought this to the staff's attention, they assured me that it was normal, but it made for an uncomfortable night's sleep. Overall, while the hotel has many positive aspects, the humidity and smell in the room were significant downsides to my stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

MJ

Stayed 5 nights in Aug 2024

10/10 Excellent

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 fantastic days! Would happily return!
The pros: Lanai room on ground floor is amazing. Great view of pool and sea - and instant access from the room. Bed was super comfortable. AC was very good. Room was quiet. Not huge, but big enough. Staff are very nice. Breakfast has good selection. Garden pool (as opposed to the big main one which I never even used) is glorious - salt water. Beautiful! Club lounge membership is nice too. And good value if you use it for breakfast, dinner, snacks, and laundry. Beach was very clean. Sand nice. Cons: Sea wasn’t super clear. Not hotel’s fault! Just the location. Beach lounges only nearby big crowded pool and I preferred to stay in the smaller quieter garden pool. Room service food selection wasn’t amazing - nor was the food. Club lounge happy hour food often didn’t have many vegetarian options. Though they did try to accommodate us. WiFi in room or hotel never worked!
Garden pool
From our room and ground terrace
View from club lounge
Stayed 7 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Gotel is dated the around it doeabt look great and could do with a good paint especailly tge bridge in swimming pool where the paint is peeling off and falling into the pool
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 2 nights in Jul 2024

10/10 Excellent

Jarintip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are helpful, polite and friendly. The beach is just next to the pool. Breakfast is excellent with varieties of foods.
Stayed 1 night in Aug 2024

8/10 Good

Sarus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Aug 2024

10/10 Excellent

Aiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort … Friendly staff Room : well decorated and maintained with comfortable bed. Large swimming , part of the swimming with 2.2 m depth. There is swimming pool for children with slide. Pool par was great with lovely staff and amazing food. There are 4 restaurants, one serve South America food with delicious steak and appetizers, the second one serves Italian food with great pizza and pasta , the third one serves delicious Thai food and last one is the main restaurant which serves international food. Breakfast was incredible buffet with lovely staff . The fitness center was amazing , old equipments but were good … was more than enough, honestly the best I have seen in Hua Hin resort … Spa was good. Note : if u take a club room , u will get access to the lounge and u get in the spa one and one free treatment. The beach is almost private beach , u can relax.. The location is good if you want relax and to be isolated … nothing near by walking .it is just 17 minutes driving to Hau Hin night market
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Still is a beautiful hotel. I have been staying there almost for thirty years.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel will vist again
Stayed 4 nights in Jun 2024

10/10 Excellent

Vit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family trip. My daughter really loves the beach and we enjoy our 3 days stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Prachitpol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 3 nights in Apr 2024

10/10 Excellent

Hamid reza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Thailand
Everything was perfect , if you want to eat outside the hotel probably you need taxi
Stayed 1 night in Apr 2024

4/10 Poor

David

Stayed 1 night in Apr 2024

10/10 Excellent

Janjiira

Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view suite was clean and well kept. Property itself was aging, but was well maintained, clean and newly painted. Staff were all friendly and helpful, and the shuttle was convenient for getting into town and we had no issues finding grab taxis to get around. Dining was not world class, but was still perfectly acceptable, with good selection of international foods for breakfast. Wife rated the spa massage and laundry service highly. I would stay again at the Dusit Thani Hua Hin as it offered very good value for money.
Stayed 5 nights in Mar 2024

10/10 Excellent

thomas

Stayed 3 nights in Feb 2024

10/10 Excellent

Aditi

Liked: Staff & service, property conditions & facilities
Beautiful resort with great attention to details and service
Stayed 4 nights in Feb 2024

8/10 Good

KIRTSIRI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Dusit in a club room for 4 nights. I was playing golf whilst my mom was hanging around the resort. We had the best service from a nice gentleman for our breakfast. We apologized for not remembering his name. Room was lovely and well equipped. Views were amazing. Bathroom was a litlle bit dated. A hair dryer was very old, it should be chaged for a newer version. Housekeeping was great, and staffs were really friendly. The only negative was the feeling after we checked out. Every guests should feel welcome until the last step, they walk out from the Floor.
Stayed 4 nights in Jan 2024

6/10 Okay

Niral

Liked: Cleanliness
Average
The hotel itself is very pretty with a nice layout and very nice pool and grounds. The rooms themselves were very dated along with a lot of the interior of the hotel. Breakfast was average for a 4/5* hotel of this caliber (fruit selection for Thailand was appauling) and the coffee is shockingly bad However the food at the restaurants located within the hotel were amazing and we would go back just for that
Stayed 2 nights in Jan 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
This hotel is incredible, amazing service they tho k of everything great value get the club room so many benefits that makes your stay more awesome
Stayed 5 nights in Jan 2024

10/10 Excellent

Peter Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some issues with the booking but Bond and his front desk team took control and turned it round from a potentially very poor weekend to a remarkable one! When problems occur (and they just do sometimes), it's an opportunity for exceptional customer service to come to the fore. The hotel is fantastic but what made it so special was the staff. It was wonderful to see so many smiles! Highly competent (obviously very well trained), professional and genuinely friendly the staff is worthy of 6 stars! Other Hoteliers should stay here to see how it should be done.
Stayed 1 night in Jan 2024