Omni Amelia Island Resort & Spa

4.0 star property
Stylish resort on the shore with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni Amelia Island Resort & Spa

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
9 restaurants, breakfast served
Property amenity
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
The price is AU$343
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
39 Beach Lagoon Road, Fernandina Beach, FL, 32034
  • Amelia Island Nature Center
    4 min walk
  • Segway of Amelia Island
    4 min walk
  • Omni Amelia Island Resort Golf
    6 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    48 min drive

Room options

Premier Suite, 1 King Bed, Ocean View, Corner (Pool View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (End Suite, Pool View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Executive Suite, Ocean View (Pool View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Ocean View (Pool View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Ocean View (Pool View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Fernandina Beach

A family-friendly stay in Fernandina Beach awaits you at Omni Amelia Island Resort & Spa. You'll be 4.5 km (2.8 mi) from Fort George Island Cultural State Park and 18.3 km (11.4 mi) from Fort Clinch State Park. Highlights at this beachfront resort include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at The Spa and Salon at Omni Amelia Island Resort can include deep-tissue massages, body scrubs and facials along with hydrotherapy and mani/pedis. The delicatessen, Marché Burette, is open for breakfast and lunch. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 15 outdoor tennis courts and golf course. 16825 square feet (1563 square metres) of event facilities include 30 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find an indoor swimming pool, free Wi-Fi in public areas and a 24-hour gym. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also the convenience of valet parking. .With a stay at this 4-property class Fernandina Beach resort, you'll be 18.5 km (11.5 mi) from Amelia Island Museum of History.

What's nearby

  • Amelia Island Nature Center - 4 min walk - 0.4 km
  • Omni Amelia Island Resort Golf - 6 min walk - 0.5 km
  • Cliff Drysdale Tennis at Amelia Island Resort - 17 min walk - 1.5 km
  • American Beach - 5 min drive - 2.4 km
  • Fort George Island Cultural State Park - 9 min drive - 5.4 km

Getting around

  • Jacksonville International Airport (JAX) - 48 min drive

Restaurants

  • ‪Sliders Seaside Grill - ‬19 min drive
  • ‪Beach Diner - ‬19 min drive
  • ‪Dairy Queen - ‬13 min drive
  • ‪Starbucks - ‬19 min drive
  • ‪Cantina Louie - ‬19 min drive

About this property

Omni Amelia Island Resort & Spa

Stylish resort on the shore with 2 outdoor swimming pools
As a guest of Omni Amelia Island Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 30 meeting rooms are available. Event space at this resort measures 16825 square feet (1563 square metres) and includes a conference centre. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Omni Amelia Island Resort & Spa. Parking is available for a fee.

This 4-star Fernandina Beach resort is smoke free.

  • 402 guestrooms or units
  • 7 levels
  • 2 buildings
  • 9 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 16825 sq ft of conference space
  • 1563 sq. m of conference space
  • Built in 1998
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Omni Amelia Island Resort & Spa offers 402 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The Spa and Salon at Omni Amelia Island Resort has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 26.75 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 30 to 35 per person
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bob's Steak & Chop House
  • Marché Burette
  • Natural Slice
  • Oceanside
  • The Verandah

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30 meeting rooms
  • Computer station
  • Conference centre (16,825 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Firepit
  • On a river
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 26 February 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Golf course

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 224 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per day
  • Resort fee: USD 44.80 per accommodation, per night
The resort fee includes:
  • Beach access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 35 per person
  • Covered self-parking fee: USD 26.75 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 224 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Amelia Omni
Omni Amelia Island Resort
Omni Amelia & Spa Fernandina
Omni Amelia Island Plantation Resort
Omni Amelia Island Resort & Spa Resort
Omni Amelia Island Resort & Spa Fernandina Beach
Omni Amelia Island Resort & Spa Resort Fernandina Beach
Plantation Amelia Island Resort
Omni Plantation
Omni Amelia Island Resort Resort
Amelia Plantation
Omni Amelia Island Resort Fernandina Beach
Omni Plantation Resort

Frequently asked questions

What is the cancellation policy at Omni Amelia Island Resort & Spa?

Omni Amelia Island Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Amelia Island Resort & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Omni Amelia Island Resort & Spa on 30 Nov 2024 start from AU$274.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Amelia Island Resort & Spa?

Yep, Omni Amelia Island Resort & Spa has a secured covered self car park with in/out privileges for USD 26.75 per day.

Are there any beaches close to Omni Amelia Island Resort & Spa?

The closest beach to Omni Amelia Island Resort & Spa is American Beach (2.2 km).

Is there a spa on site at Omni Amelia Island Resort & Spa?

Yep, The Spa and Salon at Omni Amelia Island Resort is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Omni Amelia Island Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Omni Amelia Island Resort & Spa?

Omni Amelia Island Resort & Spa features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni Amelia Island Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Omni Amelia Island Resort & Spa.

Is Omni Amelia Island Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Omni Amelia Island Resort & Spa is a hit with families.

Does Omni Amelia Island Resort & Spa serve breakfast?

Yeah, buffet brekkie is on offer on weekdays from 6:30 AM to 11:00 AM and weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Omni Amelia Island Resort & Spa?

No, Omni Amelia Island Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Amelia Island Resort & Spa?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Amelia Island Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Omni Amelia Island Resort & Spa?

Yep, Omni Amelia Island Resort & Spa has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

Omni Amelia Island Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews" "
Rating 8 - Good. 203 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my wife and I for a 5 night stay. Lots of families, then when they left lot's of people our age 60's/ There was nothing we didn't like. First time at an Omni hotel after 40 years of typically choosing a Marriott brand. We will definitely try another Omni. Loved it!
Stayed 5 nights in Aug 2024

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad, livonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best trips i ever had , amazing stuff specially che k in with manager Anyhony , excellent service from check in to pool , food , beach area very clean , room service was very fast , if i can give this resort a 10 star i would . Thank you
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Glass shower doors looked like they hadn't been cleaned in months. Food was pricey and limited options at better places if you want food that is not overly seasoned. Full disclosure that I'm not a fancy food fan. I did have what was probably the best shrimp and grits I have ever had at the Oceanview.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was truly amazing. It was huge. Everyone was very kind and helpful, and we will surely recommend others to go there period there are a couple of restaurants a short distance from the hotel, but there are free shuttles to get you around so that was a great convenience.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a family place. A lot of different activities for children. Two swimming pools that are great! Employees are very nice and attentive to your needs. I will definitely comeback
Stayed 1 night in Aug 2024

6/10 Okay

Tera

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, staff is very friendly and knowledgeable. Plenty of options to eat in downtown Fernandina.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Aug 2024

4/10 Poor

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Omni quality-dissapointed
First, let me say the staff was so nice. Deborah might be the best bartender. But other than that we were very disappointed. Not Omni quality standard/ The rooms were just like a holiday inn room..smelled like dirty feet and needs updating. Expected higher quality for the rate. Pool more for families. adult pool is right next to family pool so was not relaxing and not enough chairs. Then the high costs to sit on a chair on h beach and have service was not expected. Spa was nice but very overpriced. We decided to leave and try downtown Fernandina but very few ubers on the Island and hotel did not have car service. sorry to say but came home very disappointed for the $ we spent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly resort's
The hotel had a lot to offer. Lots of family friendly activities available for the children. We loved that it is pet friendly! Overall it's a beautiful property and the staff was very kind and helpful. The only reason I am not giving 5 stars is simply because they nickel and dime you. The beach chairs and umbrellas, additional cost, kids arts and crafts, additional cost, the activities are an additional cost, mini golf, additional cost... you get the point. Honestly the additional fees for activities is fine, but the prices were outrageous. I paid $25 for my son to paint a ceramic shark that I could have gotten at the Dollar store. I did speak to the manager, Nik who was amazing and really tried his best to make up for my displeasure with the "additional fees". We were celebrating my son's birthday and tried his best to make our stay an enjoyable one. He gave him and my friends son a really sweet gift from the gift shop. He also comped beach chairs and an umbrella for us, he gave us a late check out and even gave my 6yo and his friend wristbands that allowed them to eat free while we were there. All of those extras did not go unnoticed, and I really appreciated it, but I just wish it didn't take me having to complain. Like I said the staff really was wonderful, I just think certain policies around their "added costs" need to be re-evaluated.
Stayed 2 nights in Aug 2024

4/10 Poor

Ury, Brooklyn

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took out kids for a last minute stay before going back to school and we were so pleased with the property, facilities all very family friendly. Staff as well everyone was so friendly and helpful!
Stayed 3 nights in Aug 2024

8/10 Good

ross

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel - the staff is friendly. I had some issues, but nothing glaring. I do feel like this hotel is much more geared towards corporate events / travelers with the corporate Amex than people taking their family. Some of the prices of things were questionable, but all in all, it was enjoyable. The hotel is in a gated plantation, so that adds a lot in terms of feeling safe. The little shops are great and most of the food options are very good. Falcon's Nest especially.
Stayed 7 nights in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable quiet rooms with good service. Had to call once for room cleaning service but outside of that (quickly resolved), everything else was on par. Will definitely return again.
Stayed 4 nights in Aug 2024

8/10 Good

Sally P

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were celebrating our 30th anniversary. The concierge, Kennon made it very special for us. She took considerable time helping us book activities and making recommendations. We were pleasantly surprised when she decorated our room and left chocolate strawberries for us. It’s a beautiful resort and the staff goes out of their way to please. No problem getting a chaise around the pool and beach. Nice selection of restaurants on site but a bit pricey. Shuttle is convenient and the drivers are very kind and informative. There are plenty of daytime activities but be prepared to pay for everything. The resort is lacking in evening activities during the week. With the amount of space they have there should be shows, comedy acts, bingo, game rooms, billiards, dancing, cooking demos, wine tastings, etc. Overall it was a great 4 days and we hope to visit again!
Stayed 4 nights in Jul 2024

10/10 Excellent

HEMAL, Valdosta

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best place
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Robert, Loganville

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. Everything was clean. That was wonderful. But I wish somebody had told me that there's a $40 per night charge for valet parking and some of the umbrella rentals were a little steep.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tanae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time on the resort and EVERYTHING was amazing from start to finish. No complaints. Definitely will be back!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Rented golf cart , rode all over the property! Great time!
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was wonderful!
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and old looking. Our shower was filthy. We paid over $700 a night for filth.
Stayed 2 nights in Jul 2024