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Gaylord Palms Resort & Convention Center

4.0 star property
Suburban hotel with 6 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Interior detail
Exterior
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking available
    Parking available
The price is AU$624
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    2 min drive
  • Fun Spot America
    3 min drive
  • Celebration Golf Club
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds, View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Atrium View)

Exterior

Room, 1 King Bed, Balcony, View (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Atrium View)

Exterior

Room, 2 Queen Beds, Balcony, View (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, View (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds

Room, 2 Queen Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Room, 1 King Bed

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Smart TV, Netflix, pay films

Executive Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Gaylord Palms Resort & Convention Center. You'll be 4.2 km (2.6 mi) from Celebration Golf Club and 8.2 km (5.1 mi) from Disney Springs™. Highlights at this hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The steakhouse, Old Hickory Steakhouse, is open for dinner. Wreckers Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 2 hot tubs, free water park and gym plus access to yoga classes. 406660 square feet (37780 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a lazy river, a sauna and a children's swimming pool. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a free theme park shuttle. .Sights within a 20-minute drive of this 4-property class Kissimmee hotel include Epcot® and Universal Studios Florida.

What's nearby

  • Old Town - 2 min drive - 2.2 km
  • ESPN Wide World of Sports - 7 min drive - 4.6 km
  • Disney Springs™ - 10 min drive - 8.2 km
  • Epcot® - 14 min drive - 12.1 km
  • Disney's Animal Kingdom® Theme Park - 18 min drive - 12.6 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Suburban hotel with 6 restaurants and 3 outdoor pools
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 406660 sq ft of conference space
  • 37780 sq. m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25.50 for adults and USD 10 to 25.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406,660 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.50 for adults and USD 10.00 to 25.50 for children
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

What is the cancellation policy at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on 26 Nov 2024 start from AU$544.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gaylord Palms Resort & Convention Center?

Yep, Gaylord Palms Resort & Convention Center has a self car park with in/out privileges for USD 38 per night.

Are there any beaches close to Gaylord Palms Resort & Convention Center?

The closest beach to Gaylord Palms Resort & Convention Center is Beachcomber Beach (9.2 km).

Is there a spa on site at Gaylord Palms Resort & Convention Center?

Yep, there is an onsite spa at Gaylord Palms Resort & Convention Center. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Gaylord Palms Resort & Convention Center have a pool?

Yep, and guests love it! Gaylord Palms Resort & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Gaylord Palms Resort & Convention Center have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center features 3 outdoor pools, 2 hot tubs and a health club.

Is Gaylord Palms Resort & Convention Center family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Gaylord Palms Resort & Convention Center is a hit with families.

Does Gaylord Palms Resort & Convention Center serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Gaylord Palms Resort & Convention Center?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Gaylord Palms Resort & Convention Center?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gaylord Palms Resort & Convention Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Gaylord Palms Resort & Convention Center?

No, pets are not allowed.

Gaylord Palms Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 735 out of 1050 reviews" "
Rating 8 - Good. 135 out of 1050 reviews" "
Rating 6 - Okay. 80 out of 1050 reviews" "
Rating 4 - Poor. 47 out of 1050 reviews" "
Rating 2 - Terrible. 53 out of 1050 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maibelys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the room was excellent, the view was a deeam.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul J

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pool service
Dont bother paying for chairs at the pool. We payed for premium seating for 3 days and every day we noticed people sitting in reserved seating without paying for it, they issue rist bands and the people didn't have the wrist bands which were white. big waste of money if you ask me
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing water park and pool area. Kids had a blast!
Stayed 2 nights in Aug 2024

8/10 Good

Mosart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are great! Now the cons: The price is not the price. Be ready to double your rate with every kind of fee they can throw at you. Water park is always closed. Common area is beautiful, but half of it was closed for a private party. Just feels like we paid full price for limited access. We will still give it another try. It’s a nice place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosalia, Miami Gardens

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love pools and entertainment
Stayed 2 nights in Aug 2024

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool area: need to pressure wash stairs for slides. Restaurants: need more variety : breakfast buffet: what a waste of place, they should open for dinner as a Italian place sale pasta and pizza. Entertainment: so many conventions rooms empty : a movie theater for guests, and a nightclub for guests, these would make a big difference so guests don’t get bored and would come back. You guys have plenty of room to make nights more entertaining because now is always the same.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremy, Jacksonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 1 Customer Service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Place
This was the second time for me and my family in Gaylord Palms Resort $ Convention Center. It is a magical place full of different activities to do. I love it and for sure I will come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely place, but wasn't happy about the tiny bathroom
Stayed 3 nights in Jun 2024

10/10 Excellent

yaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply love it !!! One of the best hotels I ever stayed in my life , super clean , the construction is mint , service is incredible , from lobby to pools and restaurants , it’s amazing and the water park is huge and amazing !!
Stayed 3 nights in Aug 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great time there.
Stayed 2 nights in Aug 2024

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities for kids; pools were great; loved the market
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best resorts
Stayed 2 nights in Jul 2024

10/10 Excellent

Elen

Stayed 3 nights in Jul 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely family oriented place BUT if there's a corporate event a lot of places could be restricted for a private event only
Stayed 6 nights in Jul 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the facilities was beautiful ❤️
Stayed 2 nights in Jul 2024

8/10 Good

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

edlyne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property has mold and the window was discussing and dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jamal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive and can see and do everything in a day or two.
Stayed 2 nights in Jul 2024