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voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property
Lakefront hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Indoor pool
Exterior
Water view
Lobby lounge

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly
  • Parking included

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Lake Flower
    8 min walk
  • Saranac Laboratory Museum
    11 min walk
  • The Waterhole
    12 min walk
  • Saranac Lake, NY (SLK-Adirondack Regional)
    14 min drive

Room options

View all photos for Standard Room

Premium bedding, down duvets, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Premium bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Premium bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, down duvets, desk, blackout curtains

Premium Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Lake View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Town)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed (Town)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Lake Placid, an IHG Hotel

Pool
Hot tub
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1090)
The price is AU$186
for 1 night
includes taxes & fees
16 Dec - 17 Dec
Crowne Plaza Lake Placid, an IHG Hotel

About the area

Saranac Lake

At voco Saranac Lake NY Waterfront, an IHG Hotel, you'll be 0.7 km (0.4 mi) from Lake Flower and 12.3 km (7.7 mi) from Lake Placid Center for the Arts. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym along with access to boat tours and kayaking. Business travelers can take advantage of a meeting room and coworking space. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available daily between 7:00 AM and 11:00 AM. .Places within a 15-minute drive of this 3.5-property class Saranac Lake hotel include Mirror Lake and Lake Placid Winter Olympic Museum.

What's nearby

  • Lake Flower - 8 min walk - 0.7 km
  • The Waterhole - 12 min walk - 1.1 km
  • Saranac Lake Adirondack Scenic Railroad Station - 18 min walk - 1.6 km
  • Bartok Cabin - 3 min drive - 1.9 km
  • Mirror Lake - 13 min drive - 13.4 km

Getting around

  • Saranac Lake, NY (SLK-Adirondack Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Nori s, Good Food Naturally - ‬14 min walk
  • ‪Donnelly's Ice Cream - ‬8 min drive
  • ‪Asian Buffet Hibachi & Sushi - ‬16 min walk
  • ‪Romano's Saranac Lanes - ‬19 min walk

About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

Lakefront hotel with fitness centre and 24-hour front desk
Voco Saranac Lake NY Waterfront, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. A library, a terrace, and a vending machine are also featured at the business-friendly voco Saranac Lake NY Waterfront, an IHG Hotel. Self parking is free.

This 3.5-star Saranac Lake hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • Built in 2019
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2019
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 135 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 70 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 35 for adults and USD 15 to 25 for children
  • Pet fee: USD 135 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

Frequently asked questions

What is the cancellation policy at voco Saranac Lake NY Waterfront, an IHG Hotel?

Voco Saranac Lake NY Waterfront, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Saranac Lake NY Waterfront, an IHG Hotel?

As of 2 Dec 2024, prices found for a 1-night stay for 2 adults at voco Saranac Lake NY Waterfront, an IHG Hotel on 4 Dec 2024 start from AU$185.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Saranac Lake NY Waterfront, an IHG Hotel?

Yep, voco Saranac Lake NY Waterfront, an IHG Hotel has a free self car park.

Are there any beaches close to voco Saranac Lake NY Waterfront, an IHG Hotel?

The closest beach to voco Saranac Lake NY Waterfront, an IHG Hotel is Lake Placid Public Beach (12 km).

Does voco Saranac Lake NY Waterfront, an IHG Hotel have a pool?

Voco Saranac Lake NY Waterfront, an IHG Hotel has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What makes voco Saranac Lake NY Waterfront, an IHG Hotel a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at voco Saranac Lake NY Waterfront, an IHG Hotel.

Is voco Saranac Lake NY Waterfront, an IHG Hotel family-friendly?

You bet! With amenities such as an arcade and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that voco Saranac Lake NY Waterfront, an IHG Hotel is a hit with families.

Does voco Saranac Lake NY Waterfront, an IHG Hotel serve breakfast?

Sure does, full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at voco Saranac Lake NY Waterfront, an IHG Hotel?

No, voco Saranac Lake NY Waterfront, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at voco Saranac Lake NY Waterfront, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Saranac Lake NY Waterfront, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 651 reviews" "
Rating 8 - Good. 162 out of 651 reviews" "
Rating 6 - Okay. 53 out of 651 reviews" "
Rating 4 - Poor. 21 out of 651 reviews" "
Rating 2 - Terrible. 17 out of 651 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Batavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 very satisfied
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah, Mahwah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hike the high peaks and this hotel is in a perfect location. Hotel is very nice and staff was very attentive. Food in Boathouse was great too.
Stayed 2 nights in Aug 2024

8/10 Good

Donald

Stayed 3 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely hotel, very uncomplicated. Doesn't have the usual rustic Adirondack feeling, but staff are helpful and professional, if not the more usual "folksy" I've been accustomed to in that area.
Stayed 2 nights in Aug 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality on Adirondack water
Ownership changed during our stay. The new management honors their promise of quality and service. We will definitely return.
Stayed 3 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The Saturday wedding was too loud. The people above us walked around all night. Horrible time trying to sleep Saturday night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out. Modern furnishings with unique decor. Incredibly soft bed and good towels.
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel. Unfortunately while we were there the main onsite restaurant was closed without reason and they offered a continental morning breakfast as the replacement. The breakfast was embarrassing. It was coffee in urns with mini muffins from the store, bagels in a box without any butter, jam or cream cheese. I had to ask for milk for the coffee and one employee said, “we have yogurt back in a fridge if you want.” How would we have known about the yogurt if I hadn’t asked for milk? At check in and the check out the Manager with nice red hair was stand-offish and avoided eye contact. She said on check out “how do you want to pay?” We said we paid a while ago on Expedia - she said “you probably did, ok here’s your receipt”. Other than that great place to hang out.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with partner
Nice hotel - pleasant staff - stay away from onsite Boathouse Restaurant - terrible staff and service - mediocre overpriced food - the view is the only plus.
Stayed 3 nights in Aug 2024

8/10 Good

Gladstone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel grounds very clean. Only complaint the bathroom was very small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because it was slightly away from Lake Placid and the touristy area. It’s a great place to stay; quiet. Nice pool and jacuzzi. My only complaint, I could hear the family of kids stomping above us. Otherwise, very clean hotel!
Stayed 2 nights in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Michael, Westport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 5 nights in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb facility. Upscale rooms with wonderful views of the lake. Excellent staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

DIAMONDE NOELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jul 2024

8/10 Good

William j

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
We had a good time
Stayed 2 nights in Jul 2024

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, clean and well maintained. Staff very friendly and knowledgeable. Only downside was the Boathouse Restaurant onsite which is owned by the owners of the hotel but markedly poorly managed in contrast to the hotel. Service at two breakfasts and a dinner was extremely slow (although servers were lovely and trying very hard with the woeful understaffing). One meal at the dinner had not been properly prepared (the shrimp had not been cleaned), we advised them but the concern was sloughed off. Would happily stay at this hotel again but would eat at one of the lovely restaurants in town.
Stayed 2 nights in Jul 2024