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Renaissance Los Angeles Airport Hotel

4.0 star property
Hotel with 2 restaurants, in the vicinity of Kia Forum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Los Angeles Airport Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest
Executive Suite, 1 Bedroom | Bathroom
Daily buffet breakfast (USD 33 per person)
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
The price is AU$221
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
9620 Airport Boulevard, Los Angeles, CA, 90045
  • Boeing Satellite Development Center
    3 min drive
  • Loyola Marymount University
    5 min drive
  • Toyota Sports Performance Center
    5 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    6 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$223
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Los Angeles

At Renaissance Los Angeles Airport Hotel you'll be 4.9 km (3 mi) from Kia Forum and 4.9 km (3 mi) from Intuit Dome. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free airport shuttle. .The restaurant, Studio 12 Bar & Lounge, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. 6273 square feet (583 square metres) of event facilities include 17 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Westchester hotel include SoFi Stadium and Los Angeles County Museum of Art.

What's nearby

  • Loyola Marymount University - 5 min drive - 4.2 km
  • Intuit Dome - 5 min drive - 4.6 km
  • Kia Forum - 6 min drive - 5.8 km
  • SoFi Stadium - 6 min drive - 6.2 km
  • Venice Beach - 19 min drive - 11.3 km

Getting around

  • Aviation/Century Station - 13 min walk
  • Los Angeles Cal State Station - 24 min drive
  • Los Angeles Intl. (LAX) - 8 min drive

Restaurants

  • ‪Carl's Jr. - ‬12 min walk
  • ‪Denny's - ‬14 min walk
  • ‪Unity LA - ‬14 min walk
  • ‪Costero California Bar + Bistro - ‬10 min walk
  • ‪Zpizza - ‬5 min walk

About this property

Renaissance Los Angeles Airport Hotel

Hotel with 2 restaurants, in the vicinity of Kia Forum
Renaissance Los Angeles Airport Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 17 meeting rooms, and limo/town car service are available. Event space at this hotel measures 6273 square feet (583 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Los Angeles Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Los Angeles hotel is smoke free.

  • 502 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 6273 sq ft of conference space
  • 583 sq. m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Car service
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Renaissance Los Angeles Airport Hotel offers 502 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Limo/town car service
  • Covered parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 33 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ICON An LA Eatery
  • Studio 12 Bar & Lounge

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,273 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

The property charges a mandatory Administration Fee related to the Los Angeles Hotel Worker Protection Ordinance. Please contact the property for more information.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Renaissance Los Angeles Airport
Los Angeles Airport Renaissance
Los Angeles Airport Renaissance Hotel
Renaissance Hotel Los Angeles Airport
Renaissance Los Angeles Airport
Renaissance Los Angeles Airport Hotel
Los Angeles Renaissance
Renaissance Los Angeles
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Renaissance Los Angeles Airport Hotel Hotel
Renaissance Los Angeles Airport Hotel Los Angeles
Renaissance Los Angeles Airport Hotel Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Renaissance Los Angeles Airport Hotel?

Renaissance Los Angeles Airport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Los Angeles Airport Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Los Angeles Airport Hotel on 26 Nov 2024 start from AU$220.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Los Angeles Airport Hotel?

Yep, Renaissance Los Angeles Airport Hotel has a covered self car park with in/out privileges for USD 60 per night.

Are there any beaches close to Renaissance Los Angeles Airport Hotel?

The closest beach to Renaissance Los Angeles Airport Hotel is Venice Beach (9.2 km).

Does Renaissance Los Angeles Airport Hotel have a pool?

Renaissance Los Angeles Airport Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes Renaissance Los Angeles Airport Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Los Angeles Airport Hotel.

Is Renaissance Los Angeles Airport Hotel family-friendly?

You bet! With amenities such as a free airport shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Los Angeles Airport Hotel is a hit with families.

Does Renaissance Los Angeles Airport Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Renaissance Los Angeles Airport Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Renaissance Los Angeles Airport Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Los Angeles Airport Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Los Angeles Airport Hotel?

Dogs are welcome at Renaissance Los Angeles Airport Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 27 kg per pet.

Renaissance Los Angeles Airport Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1021 out of 1932 reviews" "
Rating 8 - Good. 441 out of 1932 reviews" "
Rating 6 - Okay. 223 out of 1932 reviews" "
Rating 4 - Poor. 127 out of 1932 reviews" "
Rating 2 - Terrible. 120 out of 1932 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Trisha

Stayed 3 nights in Jul 2024

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy airport access
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I will be staying there again
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No free WIFI
Stayed 4 nights in Aug 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a very nice hotel near the airport. The rooms are clean and the staff is friendly. There is some road construction that can make getting in the parking garage confusing, but otherwise, convenient.
Stayed 4 nights in Apr 2024

8/10 Good

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t like that you had to pay for parking at the hotel that you had to stay at other than that. It was pretty good.
Stayed 2 nights in Aug 2024

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, room comfort
My stay was good. Everything was pricey. The garage pricing was ridiculous. No real complaints other than that.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took a long time to check in and consistently had to wait at the front desk to be helped with any inconvenient. They also were not very friendly. At the time of the stay the location is also not great as construction was happening. Parking is also highly expensive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was canceled until further notice. I am not from here and traveling alone so I looked up the best option. This was the best decision. The staff was amazing. The hotel felt safe. I had the best sleep ever. The bed was comfortable and the pillows felt like I was sleeping on clouds. The bedrooms were big. The food was elite! I was even able to order room service at 6am. Not to mention they have free shuttle service to and from the airport!
Stayed 1 night in Aug 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok..room.
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan

Stayed 3 nights in Aug 2024

2/10 Terrible

TAMIKA

Stayed 1 night in May 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Too much roadwork, limited walkability. Hot shower not working well
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Stayed 1 night in Aug 2024

10/10 Excellent

Harriet, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Include the holding fee when booking
The checkin process was a big mess. The amount on the website wasn’t the amount taken at the hotel. Then I was given two prices when I got there. And the desk lady didn’t know why so the young man came out with a little attitude. I told them I would pay for one night and figure something out the next day he told me I couldn’t do that. I was like I’m not from here and basically you are saying I can’t stay tonight without paying for the three nights and the $300 dollar hold? He said yes.
Stayed 3 nights in Jul 2024