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SLS Hotel, a Luxury Collection Hotel, Beverly Hills

5.0 star property
Luxury hotel with 2 restaurants and free local area shuttle

Photo gallery for SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Property amenity
Suite, 1 Bedroom, Non Smoking
Meeting facility
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
The current price is AU$620
includes taxes & fees
18 May - 19 May

Explore the area

Map
465 S La Cienega Blvd, Los Angeles, CA, 90048
  • Hollywood Boulevard
    ‪4 min drive‬
  • Melrose Avenue
    ‪4 min drive‬
  • Hollywood Walk of Fame
    ‪7 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 177 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch Smart TV with cable channels, TV, DVD player

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Terrace (View)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Terrace (View)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

55-inch Smart TV with cable channels, TV, DVD player

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace (View)

Room, 1 King Bed, Non Smoking, Terrace (View)

Room, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

A luxury stay in Los Angeles awaits you at SLS Hotel, a Luxury Collection Hotel, Beverly Hills. You'll be 4.2 km (2.6 mi) from Hollywood Boulevard and 6.4 km (4 mi) from Hollywood Walk of Fame. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The restaurant, Nook, is open for breakfast, brunch, lunch and dinner. Wasp in a Wig is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, pool cabanas and pool loungers. 4300 square feet (399 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 5-property class Beverly Grove hotel include University of Southern California and Los Angeles Convention Center.

What's nearby

  • The Grove - 3 min drive - 2.4 km
  • Hollywood Boulevard - 4 min drive - 3.9 km
  • Melrose Avenue - 4 min drive - 4.5 km
  • Hollywood Walk of Fame - 7 min drive - 6.5 km
  • Universal Studios Hollywood - 13 min drive - 13.0 km

Getting around

  • La Cienega/Jefferson Station - 6 min drive
  • Glendale Transportation Center - 16 min drive
  • Los Angeles Intl. (LAX) - 46 min drive

Restaurants

  • ‪Eggslut - ‬6 min walk
  • ‪Lawry's The Prime Rib - ‬3 min walk
  • SLS Hotel Outside Lounge
  • ‪Yardbird Table & Bar - ‬5 min walk
  • ‪Fogo de Chão - ‬2 min walk

About this property

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Luxury hotel with 2 restaurants and free local area shuttle
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 4300 square feet (399 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury SLS Hotel, a Luxury Collection Hotel, Beverly Hills. A free area shuttle within 2 mi is available. For a fee, parking is available.

This 5-star Los Angeles hotel is smoke free.

  • 297 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4300 sq ft of conference space
  • 399 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers 297 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Korean, Russian, Spanish, Thai, Vietnamese

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Limo/town car service
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 35 to 65 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Nook
  • Vista
  • Wasp in a Wig

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 120.00 per accommodation, per stay
  • Weight limit: 100 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 65 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 120.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beverly Hills Hotel SLS
Beverly Hills SLS
Beverly Hills SLS Hotel
Hotel SLS
Hotel SLS Beverly Hills
SLS Beverly Hills
SLS Beverly Hills Hotel
SLS Hotel
SLS Hotel Beverly Hills
Sls Hotel Los Angeles
SLS Hotel Luxury Collection Hotel Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Hotel
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Los Angeles

Frequently asked questions

What is the cancellation policy at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at SLS Hotel, a Luxury Collection Hotel, Beverly Hills on 18 May 2025 start from AU$557.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, SLS Hotel, a Luxury Collection Hotel, Beverly Hills has covered valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

The closest beach to SLS Hotel, a Luxury Collection Hotel, Beverly Hills is Venice Beach (13 km).

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills have a pool?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes SLS Hotel, a Luxury Collection Hotel, Beverly Hills a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at SLS Hotel, a Luxury Collection Hotel, Beverly Hills.

Is SLS Hotel, a Luxury Collection Hotel, Beverly Hills family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SLS Hotel, a Luxury Collection Hotel, Beverly Hills is a hit with families.

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills serve breakfast?

Sure does, full breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

No, SLS Hotel, a Luxury Collection Hotel, Beverly Hills does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

SLS Hotel, a Luxury Collection Hotel, Beverly Hills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 629 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor. The bed was very comfortable and the room was very clean. I appreciated the waters provided as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Terrible experience

I cancelled because of the fires, and the property was indifferent to the circumstances and said they would charge me for the one night. Terrible
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Myself and my son sick because of no heat in room

The heating was not working at all. The 3rd floor was freezing cold. My son literally caught a cold as when we woke up friday morning his nose was running and then myself I got sick as well. We called front desk on friday to have them come fix it as we had the temp set at 80 but it was 69 inside and on top it was already cold outside. The guy came and said the fan is on or something which doesnt make sense because after he left 2 hours later it was still 69 inside. We called again and they brought a small heater in the room. We were so cold. It was such an unpleasant experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdolreza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My husband cut his head while opening the safe as they had no “watch your head” warning signs. The manager couldn’t care less and security asked if we wanted a bandaid. Really unsafe space, great hotel but the lack of care especially from management was appalling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly, helpful and welcoming. The hotel & rooms are always great and clean.
Stayed 5 nights in Dec 2024

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities
I was lock out of my room due to staff error everything was prepaid but systems show otherwise
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle, Chicago

Stayed 1 night in Dec 2024

10/10 Excellent

Skip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Wonderful team and beautiful hotel! Highly recommend!
Stayed 1 night in Dec 2024

2/10 Terrible

Ferris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

arturo

Travelled with family
Liked: Staff & service
Disliked: Amenities
I had alredy paid a more than reasonable amount via expedia. "other charges" taxes, etc, was a significant additional amount..not to mention that parking fees are 70 per night and 10s delivered to the buy bringing the car every time? I ended up paying more than 200 on tips because there is no self-parking.. black coffe in the mornings 9 dollars?? hight quality hotels (four seasons as an example) give a lot of complimentary things (of course coffee included). one more comment: one of the multiple times the valet got me my car, I discretely gave to 5s and without hesitation he checked how much he was receiving.. seriously??
Stayed 8 nights in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

The hotel is billed as a five star property, but it does not live up to this standard at all. The room felt like a basic (all be it large) mid tier hotel. There were very few amenities, and the staff was just fine. The bathroom was dark and the tub was cracked. Everything felt a little run down. I would not return to this hotel. And it should not advertise as a five star location
Stayed 1 night in Dec 2024

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Penelope

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean. U booked online and no mention of $35/day destination fee, which I was told at check-in. Bit deceiving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very friendly service. Beautiful hotel, very comfortable. I was with my wife and daughter, the concierge went out of their way to provide our 5 yr old with toys. Great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy, Baraboo

Stayed 1 night in Nov 2024

10/10 Excellent

Delroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Papa, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I had an important call to take one morning during my stay. The business center was occupied. I went down and asked for a quiet place and Maria was so nice to put me in a super office / meeting room. Few mins later she brought me a nice cup of tea with some sweets. She went above and beyond to put me perfect conditions for a very critical meeting / interview I had. GREAT STAFF!!!
Stayed 3 nights in Nov 2024