SLS Hotel, a Luxury Collection Hotel, Beverly Hills

5.0 star property
Luxury Los Angeles hotel in Beverly Grove with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Property amenity
Exterior
Room, 2 Double Beds, Non Smoking, View (Terrace)
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
465 S La Cienega Blvd, Los Angeles, CA, 90048
  • Beverly Center Shopping Mall
    5 min walk
  • Cedars-Sinai Medical Center
    6 min walk
  • Wilshire Boulevard
    7 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    36 min drive

Room options

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 177 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, View (Terrace)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View (Terrace)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Non Smoking, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Los Angeles

A luxury stay in Los Angeles awaits you at SLS Hotel, a Luxury Collection Hotel, Beverly Hills. You'll be 2.6 km (1.6 mi) from Rodeo Drive and 2.3 km (1.4 mi) from The Grove. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The restaurant, Nook, is open for breakfast, brunch, lunch and dinner. Wasp in a Wig is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, pool cabanas and pool loungers. 4300 square feet (399 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute walk of this 5-property class Beverly Grove hotel include Wilshire Boulevard and within 30 minutes you'll find Los Angeles County Museum of Art.

What's nearby

  • Wilshire Boulevard - 7 min walk
  • Rodeo Drive - 3 min drive
  • The Grove - 3 min drive
  • Sunset Strip - 3 min drive
  • Melrose Avenue - 4 min drive

Getting around

  • La Cienega/Jefferson Station - 6 min drive
  • Glendale Transportation Center - 16 min drive
  • Los Angeles Intl. (LAX) - 36 min drive

Restaurants

  • ‪Eggslut - ‬6 min walk
  • ‪Lawry's The Prime Rib - ‬3 min walk
  • SLS Hotel Outside Lounge
  • ‪Yardbird - ‬5 min walk
  • ‪Fogo de Chão - ‬2 min walk

About this property

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Luxury Los Angeles hotel in Beverly Grove with 2 restaurants
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 4300 square feet (399 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury SLS Hotel, a Luxury Collection Hotel, Beverly Hills. A free area shuttle within 2 mi is available. For a fee, parking is available.

This 5-star Los Angeles hotel is smoke free.

  • 297 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4300 sq ft of conference space
  • 399 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers 297 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Korean, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Limo/town car service
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 35 to 65 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Nook
  • Vista
  • Wasp in a Wig

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 120.00 per accommodation, per stay
  • Weight limit: 100 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 65 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 120.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beverly Hills Hotel SLS
Beverly Hills SLS
Beverly Hills SLS Hotel
Hotel SLS
Hotel SLS Beverly Hills
SLS Beverly Hills
SLS Beverly Hills Hotel
SLS Hotel
SLS Hotel Beverly Hills
Sls Hotel Los Angeles
SLS Hotel Luxury Collection Hotel Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Hotel
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Los Angeles

Frequently asked questions

What is the cancellation policy at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

As of 30 Oct 2024, prices found for a 1-night stay for 2 adults at SLS Hotel, a Luxury Collection Hotel, Beverly Hills on 28 Nov 2024 start from AU$586.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, SLS Hotel, a Luxury Collection Hotel, Beverly Hills has covered valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

The closest beach to SLS Hotel, a Luxury Collection Hotel, Beverly Hills is Venice Beach (13 km).

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills have a pool?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes SLS Hotel, a Luxury Collection Hotel, Beverly Hills a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at SLS Hotel, a Luxury Collection Hotel, Beverly Hills.

Is SLS Hotel, a Luxury Collection Hotel, Beverly Hills family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SLS Hotel, a Luxury Collection Hotel, Beverly Hills is a hit with families.

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills serve breakfast?

Sure does, full breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

No, SLS Hotel, a Luxury Collection Hotel, Beverly Hills does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

SLS Hotel, a Luxury Collection Hotel, Beverly Hills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1004 reviews" "
Rating 8 - Good. 154 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 75 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ryan

Stayed 2 nights in Jul 2024

10/10 Excellent

Evelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Beautiful hotel, very friendly staff. Would definitely come back.
Stayed 1 night in Jul 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Nice property but needs updating.
Stayed 4 nights in Apr 2024

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Uncomfortable modernization here
We enjoyed the nice room, but the bathroom situation was less than satisfactory. The tub is ridiculous and the moving mirrored walls are heavy and not very usable. We’ve stayed at this hotel before and all the mirrors tend to make us feel like we’re in a theme park ride instead of a comfortable, beautiful room.
Stayed 1 night in Jul 2024

10/10 Excellent

Alaister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Tina

Disliked: Staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Erez

Stayed 2 nights in Jul 2024

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Arnav

Travelled with group
70 dollars for the parking on top of the room price does not make sense to me at all
Stayed 1 night in Jul 2024

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Staff & service
I booked a 2 night hotel stay through Expedia. My husband was at a nearby hospital. Instead of staying 2 nights, he was discharged after one night. I got to the hotel at 9 PM Thursday night and checked out at 9 AM the following morning. I was charged over $1000 for a 12 hour stay. When I checked in I told the hotel that I would be leaving the next morning. They said that I would have been refunded for one day if I had booked directly through them. But, since I booked through Expedia, I would have to go through Expedia to get a refund. Expedia told me that since I paid at the hotel, I had to go through the hotel to get a refund. Long story short, I was given the runaround and lost hours on the phone and $500.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nina

Liked: Amenities
Lovely hotel
Stayed 2 nights in Jul 2024

8/10 Good

Tony

Stayed 1 night in Jul 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness
The staff went above and beyond for me. I had fallen on the street and hurt my hand. Everyone from Sandy in security to the women in the dining area and the concierge went out their way to help me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

MengYiLu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

NAOYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional. Rooms were clean, well prepared and comfortable. I would like to suggest providing an in-room white noise noise maker.
Stayed 1 night in Jul 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in staff remembered us from our last visit. Extremely kind and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay there again
Stayed 1 night in Jun 2024