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The Palms Hotel & Spa

4.0 star property
Seafront hotel with full-service spa, near Lincoln Road Mall

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
Lobby sitting area
View from room
Bar (on property)
On the beach, beach cabanas, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$464
includes taxes & fees
7 May - 8 May

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Convention Center
    ‪2 min drive‬
  • Lincoln Road Mall
    ‪4 min drive‬
  • Port of Miami
    ‪13 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Premium bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with City View

1 King Bed with City View

1 King Bed with City View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Double Beds, City View

City Room, 2 Double Beds, City View

City Room, 2 Double Beds, City View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

Standard 1 King Bed

Standard 1 King Bed

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Ocean View

Superior Room, 1 King Bed with Sofa bed, Ocean View

Superior Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed with Ocean View

1 King Bed with Ocean View

1 King Bed with Ocean View

Highlights

Air conditioning
Plasma TV
Ceiling fan
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
Private bathroom
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Miami Beach

At The Palms Hotel & Spa you'll be within a 30-minute stroll of Miami Beach Convention Center and Española Way. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Essensia Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 8000 square feet (743 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this South Beach hotel, you'll be 2.5 km (1.5 mi) from Lummus Park Beach and 2.8 km (1.7 mi) from Lincoln Road Mall.

What's nearby

  • Miami Beach Boardwalk - 6 min walk - 0.6 km
  • Fontainebleau - 17 min walk - 1.5 km
  • Miami Beach Convention Center - 2 min drive - 2.1 km
  • Lincoln Road Mall - 4 min drive - 3.1 km
  • Port of Miami - 13 min drive - 13.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Hoja Taqueria Miami Beach - ‬1 min walk
  • ‪Broken Shaker - ‬4 min walk
  • ‪Piola Miami Beach - ‬9 min walk
  • ‪Casa Faena Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Palms Hotel & Spa

Seafront hotel with full-service spa, near Lincoln Road Mall
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

  • 251 guestrooms or units
  • 12 levels
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number HOT2323650

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at The Palms Hotel & Spa?

The Palms Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palms Hotel & Spa?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel & Spa on 7 May 2025 start from AU$404.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa has valet parking with in/out privileges for USD 48.15 per day.

Are there any beaches close to The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at The Palms Hotel & Spa?

Yep, there is an onsite spa at The Palms Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Palms Hotel & Spa have a pool?

Yep, and guests love it! The Palms Hotel & Spa has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Palms Hotel & Spa?

The Palms Hotel & Spa features a heated pool, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Palms Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Palms Hotel & Spa.

Does The Palms Hotel & Spa serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at The Palms Hotel & Spa?

No, The Palms Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Palms Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Palms Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Palms Hotel & Spa?

No, only service animals are allowed.

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1128 out of 1637 reviews
Rating 8 - Good. 322 out of 1637 reviews
Rating 6 - Okay. 81 out of 1637 reviews
Rating 4 - Poor. 54 out of 1637 reviews
Rating 2 - Terrible. 52 out of 1637 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

parm

Stayed 1 night in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Shadi, lincoln park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Private pool and beach access. Restaurant and bar were good. Pool cafe has plenty of options for food and drinks. Staff were very nice and helpful
Stayed 3 nights in Jan 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Good little spot. Its a mix between older S. FL and the newer spots but very nice. Great pool area, veranda. Pool is insulated well from the bike trail, quick walk to the beach. Staff was great and very helpful and pleasant. I'll be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

ryan

Stayed 2 nights in Dec 2024

10/10 Excellent

Catharine

Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally overall a great stay. Loved cleanliness Concierge was not very helpful and became frustrated when I asked questions. But otherwise I would recommend .
Stayed 4 nights in Jan 2025

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really nice, especially the restaurant staff at breakfast and the checking/check out staff. The breakfast buffet had a good selection of food, with quality produce and lovely area to sit, whether inside or outside. There is a falcon man stops any unwanted visitors for the outdoor areas. Bedroom has a large comfortable bed and pillows to match. Good quality shower products, loved the shower gel, and there lots of mirrors. Recommend having two glasses instead of one to share in the bathroom, and offering shower cap as feedback. The bedroom had ideal location of power sockets to plug your phone chargers in next to bed (sounds simple but not always the case in hotels). Our room had loads of drawers for storage. Robes and towels were soft and clean, no slippers though, another recommendation for the hotel to change. Water comes at a price but the bathroom tap water cold enough to drink to avoid paying. The hotel will add a charge for using beverages and snacks even if you haven’t touched them, but will remove them if you call them to complain, it’s strange and unpleasant practice to do to your guests when you are trying to relax on holiday. Recommend you get someone to check the room during checkout or ask the staff the restock the room. Spa was lovely, I do recommend using it, we had couples massage with extras and it was good. Great the hotel employees older more experienced staff. Also the whole time I was there you could see staff cleaning a lot
Stayed 2 nights in Jan 2025

10/10 Excellent

Yanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, walk to the beach and supermarket.
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

AGNIESZKA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very beautiful era very recommend for everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jenni

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay - this is the second time we have booked at Palms. Our first stay was definitely better, this time around we did feel the service could use some work. The bartender couldn't be bothered, as well, when requesting room cleaning they failed to stock up on coffee/clean the mugs and replenish our glassware with clean glassware. We had gotten the floor a bit messy (kids), and it wasn't cleaned so I had to do quite a bit of room cleaning myself to keep the room liveable. The front desk and bellhops were great, very friendly! Again, the overall stay was great and I understand it's high season and busy season, but I definitely want to continue coming back and referring the hotel to my friends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family absolutely loved the Palm! The property was clean and well maintained. The service was excellent from all employees and the quality of food and drink was good as well. A big thank you to Deseul the Pool Attendant for helping our family throughout our stay, he was very kind and thoughtful- his work ethic was like nothing I’ve ever seen before in my many years of travelling! We’ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bing Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book this hotel next time
Stayed 5 nights in Dec 2024

10/10 Excellent

Arbnije

Stayed 3 nights in Dec 2024

10/10 Excellent

Hifsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned, well kept, clean, friendly mid to high quality hotel. Perfect location , amazing breakfast and very friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bettina

Stayed 4 nights in Dec 2024

10/10 Excellent

Priyanka

Travelled with family and small children
Liked: Amenities
Amazing hotel. We loved it. I hardly leave reviews but this hotel was a surprise package.
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles

Travelled with family
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so attentive and friendly. We love the access to the beach, the pool and the shopping district.
Stayed 4 nights in Dec 2024