8/10 Good
Marisa
Travelled with partner
12 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really nice, especially the restaurant staff at breakfast and the checking/check out staff.
The breakfast buffet had a good selection of food, with quality produce and lovely area to sit, whether inside or outside. There is a falcon man stops any unwanted visitors for the outdoor areas.
Bedroom has a large comfortable bed and pillows to match. Good quality shower products, loved the shower gel, and there lots of mirrors. Recommend having two glasses instead of one to share in the bathroom, and offering shower cap as feedback.
The bedroom had ideal location of power sockets to plug your phone chargers in next to bed (sounds simple but not always the case in hotels). Our room had loads of drawers for storage. Robes and towels were soft and clean, no slippers though, another recommendation for the hotel to change.
Water comes at a price but the bathroom tap water cold enough to drink to avoid paying.
The hotel will add a charge for using beverages and snacks even if you haven’t touched them, but will remove them if you call them to complain, it’s strange and unpleasant practice to do to your guests when you are trying to relax on holiday. Recommend you get someone to check the room during checkout or ask the staff the restock the room.
Spa was lovely, I do recommend using it, we had couples massage with extras and it was good.
Great the hotel employees older more experienced staff. Also the whole time I was there you could see staff cleaning a lot
Marisa
Stayed 2 nights in Jan 2025