The St. Regis Bal Harbour Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Bal Harbour Resort

2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property amenity
On the beach, white sand, beach cabanas, sun-loungers
View from property
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available
The price is AU$2,253
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
9703 Collins Avenue, Bal Harbour, FL, 33154
  • Bal Harbour Shops
    2 min walk
  • Surfside Beach
    6 min walk
  • Bal Harbour Beach
    8 min walk
  • Miami, FL (MIA-Miami Intl.)
    40 min drive

Room options

Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 137 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Royal Suite, 2 Bedrooms, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 186 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Grand Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 4 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 274 sq m
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 4 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

Presidential Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 260 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Oceanfront (Mobility Accessible, Roll-in Shower)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Oceanfront (Mobility Accessible, Tub)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Oceanfront (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bal Harbour

A luxury stay in Bal Harbour awaits you at The St. Regis Bal Harbour Resort. Within steps you'll find Bal Harbour Shops and Surfside Beach within a 10-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at The Spa at St. Regis can include deep-tissue massages, hot stone massages and body wraps. The restaurant, Atlantikós, serves Greek cuisine and is open for breakfast and lunch. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and pool loungers. 17651 square feet (1640 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 5-property class Bal Harbour hotel include Fontainebleau and Aventura Mall.

What's nearby

  • Bal Harbour Shops - 2 min walk
  • Surfside Beach - 6 min walk
  • Bal Harbour Beach - 8 min walk
  • Haulover Beach - 3 min drive
  • Haulover Park - 4 min drive

Getting around

  • Miami Golden Glades Station - 16 min drive
  • Miami International Airport (MIA) - 40 min drive

Restaurants

  • ‪Makoto - ‬6 min walk
  • ‪Aba Restaurant - ‬3 min walk
  • ‪Carpaccio - ‬3 min walk
  • ‪Flanigan's Seafood Bar & Grill - ‬7 min walk
  • ‪Bal Harbour Bistro - ‬5 min walk

About this property

The St. Regis Bal Harbour Resort

Luxury hotel on the beach, with 2 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The St. Regis Bal Harbour Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers a 24-hour fitness centre, a garden and a terrace. For a fee, parking is available.

This 5-star Bal Harbour hotel is smoke free.

  • 213 guestrooms or units
  • 27 levels
  • 4 dining venues
  • 2 bars by the pool
  • 17651 sq ft of conference space
  • 1640 sq. m of conference space
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
The St. Regis Bal Harbour Resort offers 213 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include minibars and a safe. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa at St. Regis has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 65 for adults and USD 25 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Atlantikós
  • Colameco
  • La Gourmandise
  • St.Regis Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Beach yoga
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17,651 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property's policy is to only accept bookings from citizens or residents of United States of America
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 77.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 65 for adults and from USD 25.00 for children
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Regis Bal Harbour Resort
St. Regis Bal Harbour
St. Regis
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida
The St Regis Bal Harbour
The St. Regis Bal Harbour Resort Hotel
The St. Regis Bal Harbour Resort Florida
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Bal Harbour
The St. Regis Bal Harbour Resort Hotel Bal Harbour

Frequently asked questions

What is the cancellation policy at The St. Regis Bal Harbour Resort?

The St. Regis Bal Harbour Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Bal Harbour Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The St. Regis Bal Harbour Resort on 5 Jan 2025 start from AU$2,129.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Bal Harbour Resort?

Yep, The St. Regis Bal Harbour Resort has valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to The St. Regis Bal Harbour Resort?

Yep, The St. Regis Bal Harbour Resort is a short 6-minute walk from Surfside Beach. Fun beach activities include yoga.

Is there a spa on site at The St. Regis Bal Harbour Resort?

Yep, The Spa at St. Regis is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The St. Regis Bal Harbour Resort have a pool?

The St. Regis Bal Harbour Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at The St. Regis Bal Harbour Resort?

The St. Regis Bal Harbour Resort features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and premium bedding.

What makes The St. Regis Bal Harbour Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The St. Regis Bal Harbour Resort.

Is The St. Regis Bal Harbour Resort family-friendly?

You bet! With amenities such as 2 outdoor pools and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis Bal Harbour Resort is a hit with families.

Are there hot tubs in the rooms at The St. Regis Bal Harbour Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Bal Harbour Resort serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The St. Regis Bal Harbour Resort?

No, The St. Regis Bal Harbour Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The St. Regis Bal Harbour Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Bal Harbour Resort?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The St. Regis Bal Harbour Resort?

Cats and dogs are welcome at The St. Regis Bal Harbour Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

The St. Regis Bal Harbour Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 340 reviews" "
Rating 8 - Good. 47 out of 340 reviews" "
Rating 6 - Okay. 25 out of 340 reviews" "
Rating 4 - Poor. 6 out of 340 reviews" "
Rating 2 - Terrible. 20 out of 340 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yelena, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 10 out of 10 without a doubt. The exquisite interior decor, the spacious rooms, the outstanding friendly staff, the quiet relaxing atmosphere inside and out is amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Shahadat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Alena

Stayed 4 nights in Jul 2024

2/10 Terrible

Frank

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I priced hotel for a mediocre pool, lounge and beach area
Stayed 1 night in Jul 2024

8/10 Good

Hamad

Stayed 13 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Deborah, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Brianna

Stayed 2 nights in Jul 2024

10/10 Excellent

leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 5 nights in Jun 2024

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
All around a excellent experience
Stayed 3 nights in Jun 2024

8/10 Good

Claudy

Stayed 4 nights in Jun 2024

10/10 Excellent

gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Miami
Stayed 3 nights in Jun 2024

10/10 Excellent

Sharese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was superb
Stayed 2 nights in Jun 2024

10/10 Excellent

Tali

Stayed 1 night in Jun 2024

10/10 Excellent

Ana Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Staff is super nice and the hotel itself is beautiful
Stayed 5 nights in May 2024

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com disappointing after years of loyalty
Terrible customer service by hotel and hotels .com. I pre-paid a non-refundable rate. My plans changed and I was going to be 2 days late to my reservation. I did not ask for any money back , but because I didn’t show Up within a certain time period of my reservation, even though I had paid for 100% of it, I could 1) not check in and use the reservation I paid for and 2) hotels.com did not give me any money back. Ridiculous policy and if there another comprehensive service like Hotels.com I would use it.
Stayed 5 nights in May 2024

10/10 Excellent

othman

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

CARMEN

Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the beach.
Stayed 4 nights in Mar 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Apr 2024

8/10 Good

John R.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Shannon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place, awesome view. Would recommend.
Stayed 1 night in Mar 2024