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Sheraton Orlando North Hotel

3.5 star property
Suburban hotel with 2 restaurants and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Orlando North Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor wedding
Lobby
Outdoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is AU$170
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
600 N Lake Destiny Dr, Maitland, FL, 32751
  • RDV Sportsplex
    14 min walk
  • Cranes Roost Park
    5 min drive
  • Altamonte Mall
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    37 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • 122.3 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 43.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Maitland

At Sheraton Orlando North Hotel you'll be within a 15-minute walk of RDV Sportsplex and 4.3 km (2.6 mi) from Maitland Art Center. Highlights at this hotel include in-room free WiFi, balconies and LED TVs. .The restaurant, Bloom Café, is open for breakfast and lunch. 1904 is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 15407 square feet (1431 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and noon. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Maitland hotel include Kia Center and Camping World Stadium.

What's nearby

  • RDV Sportsplex - 14 min walk - 1.2 km
  • Altamonte Mall - 5 min drive - 4.9 km
  • AdventHealth Orlando - 8 min drive - 8.8 km
  • Rollins College - 9 min drive - 8.6 km
  • Kia Center - 10 min drive - 11.6 km

Getting around

  • Maitland Station - 6 min drive
  • Orlando Station - 12 min drive
  • Orlando International Airport (MCO) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪My Kitchen Wings & Fish - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬8 min walk
  • ‪Maison & Jardin - ‬4 min drive

About this property

Sheraton Orlando North Hotel

Suburban hotel with 2 restaurants and 24-hour fitness centre
Sheraton Orlando North Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 15407 square feet (1431 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Sheraton Orlando North Hotel. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This Maitland hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 15407 sq ft of conference space
  • 1431 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Sheraton Orlando North Hotel offers 389 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; USD 12 to 21 for adults and USD 7 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 1,904
  • An Tobar Irish Pub
  • Bloom Café

Family friendly

  • Access to nearby indoor pool
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,407 square foot of space)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 21 for adults and USD 7 to 10 for children
  • Self-parking fee: USD 17 per night (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • In-room microwave fee: USD 15 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Orlando North
Orlando North Sheraton
Sheraton Hotel Orlando North
Sheraton Orlando North
Sheraton Orlando North Hotel
Maitland Sheraton
Sheraton Maitland
Sheraton Orlando North Hotel Maitland
Sheraton Maitland
Maitland Sheraton
Sheraton Orlando North Hotel Hotel
Sheraton Orlando North Hotel Maitland
Sheraton Orlando North Hotel Hotel Maitland

Frequently asked questions

What is the cancellation policy at Sheraton Orlando North Hotel?

Sheraton Orlando North Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Orlando North Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Orlando North Hotel on 15 Dec 2024 start from AU$170.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Orlando North Hotel?

Yep, Sheraton Orlando North Hotel has a self car park with in/out privileges for USD 17 per night.

Does Sheraton Orlando North Hotel have a pool?

Sheraton Orlando North Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sheraton Orlando North Hotel?

Sheraton Orlando North Hotel features an outdoor pool, 1 hot tub and 2 restaurants.

What makes Sheraton Orlando North Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sheraton Orlando North Hotel.

Is Sheraton Orlando North Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Orlando North Hotel is a hit with families.

Does Sheraton Orlando North Hotel serve breakfast?

Sure does, full brekkie is on offer weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to noon.

Is there a free airport shuttle available at Sheraton Orlando North Hotel?

No, Sheraton Orlando North Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Orlando North Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Orlando North Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Orlando North Hotel?

No, only service animals are allowed.

Sheraton Orlando North Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1002 reviews" "
Rating 8 - Good. 205 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight business trip. Everything was fine. There were no restaurants open at lunchtime and had to drive several blocks to find a place to have lunch.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherm

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful
Stayed 3 nights in Aug 2024

8/10 Good

Roger

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was a little too warm for my liking. The air in the room would not go below 76°. The hotel has not been updated in quite a while. The staff was great!
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is nice and clean with a great pool and amazing staff. The rooms are nice with comfortable beds and pillows. The $18 a day for parking is steep especially since there was an arm wrestling tournament at the hotel where they allowed attendees to park for free on one of the days we were staying there.
Stayed 5 nights in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

NICKMARIE RIVERA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the pool's bathroom and it was dirty, additional we were having trouble with the parking gate
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service
I stayed here for an event taking place in the hotel. Overall the hotel was good they upgraded our room to the club level. The room was nice. The lobby area was nice decent dining options. My girlfriend enjoyed the hot tub and pool. The only issue I had was the air conditioning wasn’t working in the area where the event was being held. It was so hot and there was so many people in there with lights going and everything it was pretty uncomfortable. They had the doors closed for hours until someone from the hotel finally realized how hot it was and opened the doors. Didn’t really help much with 400 people squeezed in there
Stayed 1 night in Aug 2024

6/10 Okay

Ike

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Our stay wasn't great. The room hadn't been properly cleaned before we arrived, and there was trash and beer cans on the balcony. The conditioner and body wash were empty, and there wasn't a microwave. The coffee machine didn't work, and the fridge door was broken. For the price we paid for three nights, it really wasn't worth it, especially since we've had better experiences at other hotels for less money. The only good thing was its convenience for the two-day event we were attending.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Converniant hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Cody

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and poorly cleaned. Stains on the floor and mildew/mold on the tiles in bathroom, a/c didn't blow cold to keep up, a/c was leaking onto the balcony and the floor and walls outside were very dirty and gross. Room Reeked of years of smoke in it. Overall if i didn't have to be there for an event i would not have chosen this hotel after seeing the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff did their best during a very crowded event and the overall cleanliness is great.
Stayed 3 nights in Aug 2024

6/10 Okay

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Front desk wasn't really accommodating. The fitted sheet on the bed was too small and kept coming off. Very annoying. Other than that it was okay
Stayed 1 night in Aug 2024

6/10 Okay

Rachel, Bronx

Travelled with family
Liked: Staff & service
Staff was pleasant. The lobby furniture was dated and dirty.
Stayed 2 nights in Aug 2024

4/10 Poor

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Customer Service
Stayed 1 night in Aug 2024

8/10 Good

Josue, Sacramento

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We came here for an event which would end late so intended to stay over so booked a suite. When we got to our room, my husband said, “I’d hate to see what a regular room is like!” It was tiny! The ac wasn’t working. Maintenance came to repair it. We hoped it would cool down while we were in the event. The conference room has mold on the ceiling in multiple places where the roof is leaking. It has been patched multiple times. Then during the event water started pouring through the ceiling!! While the speaker was on stage!! And paint was falling off the previous patch works! It was terrible. The person who was running the event said she’d received an email saying the property manager was leaving at 5. So the most she could do was talk to Jose in maintenance. Jose can’t do anything for this! They need to get a roofer!! Everyone was complaining about how hot it was inside. My husband was told it was because of a heat wave. We laughed because it’s Florida summertime. It’s always hot at this time of year. We didn’t stay the night. After the event we checked out. Thankfully we live only an hour away. Also of note, the dining room wasn’t open before or after the event. That was incredibly inconvenient since there are no restaurants nearby except a sad little Applebees. The only positive is that the staff was all very, very nice. We have usually had good experiences with Sheratons. This was an embarrassment! Hopefully the right person sees this & fixes the obvious ongoing problems.
Stayed 1 night in Aug 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is attractive and looks to be well managed.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend escape excellent
Excellent, staff friendly and helpful, pool great, lot of extras, overall, I recommend it
Stayed 2 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Reco

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness,great customer service, quiet, highly recommended,overall good quality, very affordable
Stayed 1 night in Jul 2024