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Hotel Keihan Universal Tower

4.0 star property
Hotel with a sauna, steps from Universal CityWalk Osaka
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Keihan Universal Tower

Exterior
Front of property - evening/night
In-room safe, blackout curtains, bed sheets, alarm clocks
Lobby
Combined shower/bathtub, free toiletries, hair dryer, electronic bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
6-2-45, Shimaya, Konohana-ku, Osaka, Osaka-fu, 554-0024
  • Universal Studios Japan
    ‪3 min walk‬
  • Universal CityWalk Osaka
    ‪5 min walk‬
  • Tempozan Park
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Run of the House for 4 People (Non-Smoking)

In-room safe, blackout curtains, bed sheets, alarm clocks

Run of the House for 4 People (Non-Smoking)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Run of the House for 3 People (Non-Smoking)

In-room safe, blackout curtains, bed sheets, alarm clocks

Run of the House for 3 People (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 6
  • 2 Single Beds

View all photos for Casual Twin Room (Non-Smoking)

Casual Twin Room (Non-Smoking)

Casual Twin Room (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Twin Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Twin Room

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Triple Room

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Run of the House for 2 People (Non-Smoking)

In-room safe, blackout curtains, bed sheets, alarm clocks

Run of the House for 2 People (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Triple Room

Combined shower/bathtub, free toiletries, hair dryer, electronic bidet

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Fourth Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Superior Fourth Room

  • Sleeps 4
  • 4 Single Beds

View all photos for [Bunk Bed] Superior Room (for 6 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

[Bunk Bed] Superior Room (for 6 People)

  • Sleeps 6
  • 2 Single Bunk Beds and 2 Single Beds

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for [Bunk bed] Standard room 2-4 people

In-room safe, blackout curtains, bed sheets, alarm clocks

[Bunk bed] Standard room 2-4 people

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for [Renewal] Standard Room( For 3 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

[Renewal] Standard Room( For 3 People)

  • Sleeps 3
  • 3 Single Beds

View all photos for [Comfort] Standard Triple

In-room safe, blackout curtains, bed sheets, alarm clocks

[Comfort] Standard Triple

  • Sleeps 3
  • 3 Single Beds

View all photos for [Comfort] Superior Force

In-room safe, blackout curtains, bed sheets, alarm clocks

[Comfort] Superior Force

  • Sleeps 4
  • 4 Single Beds

View all photos for [Renewal] Superior Triple( For 4 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

[Renewal] Superior Triple( For 4 People)

  • Sleeps 4
  • 4 Single Beds

Superior Other - Non-Smoking

  • Sleeps 5

Superior Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 4

Superior Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

4Beds

  • Sleeps 4

Superior Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

View all photos for No Room Type Specified(for 4 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

No Room Type Specified(for 4 People)

  • Sleeps 4
  • 4 Single Beds

View all photos for [Bunk Bed] Superior Room (for 5 People)

Miscellaneous

[Bunk Bed] Superior Room (for 5 People)

  • Sleeps 5
  • 1 Single Bed and 2 Single Bunk Beds

View all photos for [Renewal] Standard Room( For 2 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

[Renewal] Standard Room( For 2 People)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Bunk Bed] Superior Room (for4 People)

Miscellaneous

[Bunk Bed] Superior Room (for4 People)

  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for [Renewal] Superior Triple( For 3 People)

In-room safe, blackout curtains, bed sheets, alarm clocks

[Renewal] Superior Triple( For 3 People)

  • Sleeps 3
  • 3 Single Beds

View all photos for No Room Type Specified(for 1 People)

Miscellaneous

No Room Type Specified(for 1 People)

  • Sleeps 1
  • 1 Single Bed

View all photos for No Room Type Specified(for 2 People)

Miscellaneous

No Room Type Specified(for 2 People)

  • Sleeps 2
  • 2 Single Beds

View all photos for No Room Type Specified(for 3 People)

Miscellaneous

No Room Type Specified(for 3 People)

  • Sleeps 3
  • 3 Single Beds

View all photos for Tower Grande Superior Fourth Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Superior Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Tower Grande Deluxe Double Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Tower Grande Standard Triple Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Casual Twin Room

Combined shower/bathtub, free toiletries, hair dryer, electronic bidet

Casual Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Tower Premium Superior Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Premium Superior Room

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Tower Grande Superior Twin Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Tower Premium Casual Twin

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Premium Casual Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Tower Grande Standard Twin Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Tower Premium Standard Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Premium Standard Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Grande Standard Double Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Tower Grande Casual Twin Room

In-room safe, blackout curtains, bed sheets, alarm clocks

Tower Grande Casual Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

The Park Front Hotel at Universal Studios Japan

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1839)
The price is AU$251
for 1 room
includes taxes & fees
14 Feb - 15 Feb
The Park Front Hotel at Universal Studios Japan

About the area

Osaka

Hotel Keihan Universal Tower places you steps from Universal CityWalk Osaka and within a short 5-minute stroll of Universal Studios Japan. Highlights at this hotel include a restaurant and a sauna. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find spa services, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class Konohana hotel, you'll be 2.1 km (1.3 mi) from Tempozan Park.

What's nearby

  • Universal Studios Japan - 3 min walk
  • Universal CityWalk Osaka - 5 min walk
  • Legoland Discovery Center - 5 min drive
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 7 min drive

Getting around

  • Universal City Station - 2 min walk
  • Chidoribashi Station - 4 min drive
  • Osaka (KIX-Kansai Intl.) - 48 min drive

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪ホテル ユニバーサル ポート ラウンジR - ‬3 min walk
  • ‪ポートダイニング リコリコ - ‬2 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬2 min walk
  • ‪Eggs 'n Things - ‬5 min walk

About this property

Hotel Keihan Universal Tower

Hotel with a sauna, steps from Universal CityWalk Osaka
There's a restaurant on site. Public spaces have free WiFi. Hotel Keihan Universal Tower offers its guests hot springs and a sauna. Spa services, a vending machine, and tour/ticket assistance are also featured at Hotel Keihan Universal Tower. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 641 guestrooms or units
  • 32 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
Hotel Keihan Universal Tower offers 641 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are indoor hot springs open between 3:00 PM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,970 for adults and JPY 1,760 for children
  • A restaurant

Things to do

  • Indoor hot spring
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot springs open from 3:00 PM - midnight
  • Indoor hot spring
  • Indoor mineral hot springs (onsen)
  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Children ages 0-2 are not allowed in the public baths.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1760 for children
  • Self-parking fee: JPY 3500 per night
  • Facilities fee: JPY 2000 per person, per night and includes use of: spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Keihan Universal
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower Osaka
Keihan Hotel Universal Tower
Keihan Universal
Keihan Universal Hotel
Keihan Universal Tower
Keihan Universal Tower Hotel
Keihan Universal Tower Osaka
Keihan Universal Tower Osaka
Hotel Keihan Universal Tower Hotel
Hotel Keihan Universal Tower Osaka
Hotel Keihan Universal Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Keihan Universal Tower?

Yep, Hotel Keihan Universal Tower has a self car park for JPY 3500 per night. Onsite parking is limited.

Is there a spa on site at Hotel Keihan Universal Tower?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Keihan Universal Tower serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Keihan Universal Tower?

No, Hotel Keihan Universal Tower does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Keihan Universal Tower?

Yep, you can grab a meal at Hotel Keihan Universal Tower's onsite restaurant.

What time are check-in & check-out at Hotel Keihan Universal Tower?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Keihan Universal Tower?

No, pets are not allowed.

Hotel Keihan Universal Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room was very spacious with wide range of amenities and friendly staff. Access to self service laundry made it so convenient when travelling with kids. Located minutes from train station, shopping, dining and Universal Studios. Would definitely stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Larry, SATELLITE BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class. Friendly. Outstanding service, staff, location, top floor breakfast!!! Great view. Super food selection. Walk to Universal, hotel is part of the walk! Close to train station.
Stayed 2 nights in Aug 2024

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for USJ and great buffet breakfast. Dinner options on the expensive side and not that great. Rooms are a bit dated and included lockers are slightly smaller than the station large lockers so bags close to the threshold won't fit. Staff will hold on to your larger bags so it was fine
Stayed 1 night in Oct 2024

10/10 Excellent

Ameline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Its so near USJ and restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins away from USJ and the train station. very convenient. It also has a very good breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room, well equipped. Friendly and attentive staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julia, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The old lady at front desk isn’t friendly nor helpful. She shouldn’t be at front desk checking customers in. But the hotel itself is fantastic. Great location and view. Hotel is clean. Would be great if we didn’t always have to take off our shoes to be on the wooden floors so we can eat our breakfast /lunch/dinner
Stayed 3 nights in Oct 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible goal
Unbelievably bad hotel. The beds were some of the most uncomfortable I've ever slept on. The beds felt like you were sleeping on concrete. You got one pillow which had bean bag beads in it. The towels were very dirty and there were hairs all over the bathroom. Truly awful and I'd never stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities
It was great location. Staff were very friendly. Highly recommend Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to go to USJ! Easy to find foods and go around since its close to both train station and ferry.
Stayed 2 nights in Oct 2024

8/10 Good

Xi

Travelled with family and small children
Liked: Cleanliness
Short distance to JR and USJ. Room is very small. We booked in a 3xTwin-bed room for 2 adults and 2 children, though the twin bed would be enough for myself and 4yo. It ended up 3 single beds in the room and hotel refused to add another bed. The photos of the room definitely looked like 3 double beds.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, La Jolla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly placed between the train station and Universal Studios.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chenghai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to USJ and public transport. Great choice for family with children.
Stayed 2 nights in Sep 2024

8/10 Good

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Beatriz

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurent, Tustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here. Has all the amenities and right in the middle of City Walk, Japan.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Friendly staff. Efficient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the people, workers, place , food especially the breakfast buffet. We were happy for four nights we stayed at this beautiful hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect for a visit to Universal
Very comfortable hotel, in the perfect location for a visit to Universal Studios. The hotel can be accessed from the City Walk for easy access to shops, food and Universal. The staff were so polite and accommodating. Room was clean and a decent size. Would definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

Toni

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Hing C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Briceyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows and bed were too stiff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kuan Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the hotel. Staff very friendly and easy way to walk towards park distance
Stayed 3 nights in Aug 2024