See all properties
Save

Rosewood Phuket

5.0 star property
Beachfront hotel with 3 restaurants and full-service spa

Photo gallery for Rosewood Phuket

On the beach, white sand, kayaking
Room, 1 King Bed (Pool Pavillion) | View from room
Villa, 1 King Bed, Partial Ocean View (Pool) | Living area
Outdoor pool, pool loungers
Poolside views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Room service
  • Spa
The current price is AU$1,914
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
88/28 Muen-Ngern Road, Tri-Trang Beach, Patong, Phuket, 83150
  • Tri Trang Beach
    ‪9 min walk‬
  • Patong Beach
    ‪5 min drive‬
  • Jungceylon Shopping Center
    ‪9 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪64 min drive‬

Room options

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Villa, 1 King Bed, Beachfront (Pool)

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
  • 326 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Pool Pavillion)

Terrace/patio

Room, 1 King Bed (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
Separate bath and shower
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | View from room

Room, 1 King Bed (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
Separate bath and shower
  • 146 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Partial Ocean View (Pool)

Villa, 1 King Bed, Partial Ocean View (Pool) | Living area

Villa, 1 King Bed, Partial Ocean View (Pool)

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
  • 211 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Pool Pavillion)

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Room, 1 King Bed, Partial Ocean View (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
Separate bath and shower
  • 130 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Beachfront (Pool)

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Twin Room, Beachfront (Pool)

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
  • 326 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Twin Room, Partial Ocean View (Pool Pavillion)

View from room

Twin Room, Partial Ocean View (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
Separate bath and shower
  • 130 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for The Ocean House

The Ocean House

The Ocean House

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
  • 796 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for The Beach House

The Beach House

The Beach House

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
  • 796 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, Partial Ocean View (Pool Pavillion)

Room, Partial Ocean View (Pool Pavillion) | Terrace/patio

Room, Partial Ocean View (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
2 bedrooms
  • 253 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Twin Room (Pool Pavillion)

Terrace/patio

Twin Room (Pool Pavillion)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Frette Italian bed sheets
Separate bath and shower
  • 130 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Pool King Pavilion Room

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Garden Pool King Pavilion Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon Pool Pavilion King

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Lagoon Pool Pavilion King

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Pool Villa – Two Twins

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Beachfront Pool Villa – Two Twins

  • Sleeps 2
  • 2 Single Beds

View all photos for The Ocean House

Frette Italian sheets, free minibar items, in-room safe, free WiFi

The Ocean House

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedrooms Pavilion with Partial Ocean View Pool

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Two Bedrooms Pavilion with Partial Ocean View Pool

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for The Beach House

Frette Italian sheets, free minibar items, in-room safe, free WiFi

The Beach House

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Pool Twin Pavilion Room

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Garden Pool Twin Pavilion Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Beachfront Pool King Villa

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Beachfront Pool King Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King Pool Pavilion

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Partial Ocean View King Pool Pavilion

  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Twin Pool Pavilion

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Partial Ocean View Twin Pool Pavilion

  • Sleeps 2
  • 2 Single Beds

View all photos for Partial Ocean View King Pool Villa

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Partial Ocean View King Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View Pool Pavilion Room

Frette Italian sheets, free minibar items, in-room safe, free WiFi

Two Bedroom Ocean View Pool Pavilion Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

You may also like

Ad
Exterior

Novotel Phuket Vintage Park

Patong
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,073 reviews
The price is AU$180
includes taxes & fees
25 Apr - 26 Apr
Novotel Phuket Vintage Park

About the area

Patong

A luxury stay in Patong awaits you at Rosewood Phuket, a recipient of the prestigious Conde Nast Gold List award in 2020. You'll be 0.7 km (0.5 mi) from Tri Trang Beach and 2.6 km (1.6 mi) from Patong Beach. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Ta Khai, serves Thai cuisine and is open for dinner. Mai is the hotel's own bar. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and free use of bicycles. Free cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Patong hotel, you'll be 4.1 km (2.6 mi) from Jungceylon Shopping Center and 4.8 km (3 mi) from Bangla Boxing Stadium.

What's nearby

  • Merlin Beach - 5 min walk - 0.5 km
  • Tri Trang Beach - 9 min walk - 0.8 km
  • Patong Beach - 5 min drive - 2.7 km
  • Bangla Road - 8 min drive - 4.2 km
  • Jungceylon Shopping Center - 9 min drive - 4.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 64 min drive

Restaurants

  • ‪Samutr Bar - ‬6 min drive
  • ‪The Ocean Restaurant مطعم المحيط - ‬9 min walk
  • ‪Amari Clubhouse Lounge - ‬6 min drive
  • ‪La Gritta Italian Restaurant โรงแรมอมารี ภูเก็ต - ‬6 min drive
  • ‪Rim Talay Restaurant - ‬6 min drive

About this property

Rosewood Phuket

Beachfront hotel with 3 restaurants and full-service spa
Rosewood Phuket offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Rosewood Phuket. Free self parking and valet parking are available.

This 5-star Patong hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Rosewood Phuket offers 71 air-conditioned accommodations with private pools and minibars (stocked with some free items). Rooms open to furnished patios. Beds feature Frette Italian sheets. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Rosewood Phuket is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), English, Italian, Thai

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas

Banyan Tree Phuket

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 974 reviews
The price is AU$750
includes taxes & fees
27 Apr - 28 Apr
Banyan Tree Phuket

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • Mai
  • Red Sauce
  • Ta Khai
  • The Shack

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • On the bay
  • On the beach
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Private pool

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rosewood Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Rosewood Phuket Hotel Patong
Rosewood Phuket Patong

Frequently asked questions

What is the cancellation policy at Rosewood Phuket?

Rosewood Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rosewood Phuket?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Rosewood Phuket on 21 Apr 2025 start from AU$1,913.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rosewood Phuket?

Yep, Rosewood Phuket has a free self car park and free valet parking.

Are there any beaches close to Rosewood Phuket?

Yep, Rosewood Phuket is a short 5-minute walk from Merlin Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find water sports equipment and boat tours.

Is there a spa on site at Rosewood Phuket?

Yep, there is an onsite spa at Rosewood Phuket. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Rosewood Phuket have a pool?

Rosewood Phuket has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Rosewood Phuket?

Rosewood Phuket features a full-service spa, a health club and an outdoor pool. All guestrooms come with Frette Italian sheets, private pools and deep soaking tubs.

What makes Rosewood Phuket a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private pools and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Rosewood Phuket.

Is Rosewood Phuket family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths in the guestrooms, it's no surprise that Rosewood Phuket is a hit with families.

Are there hot tubs in the rooms at Rosewood Phuket?

No, but there are deep-soaking baths and private pools in the guestrooms.

Does Rosewood Phuket serve breakfast?

Yep, complimentary cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Rosewood Phuket?

No, Rosewood Phuket does not offer an airport shuttle service.

Is there a bar or restaurant at Rosewood Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rosewood Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Rosewood Phuket?

No, pets and service animals are not allowed.

Rosewood Phuket Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kerr

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible meals
Stayed 6 nights in Jan 2025

10/10 Excellent

suchart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
Great stay, perfect food, wonderful service, top if my list.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket, Just Book It!
Absolutely stunning hotel, amazing staff, delicious food and prime location! A big thank you to Alessandro at Front Desk for making our stay up to par with the hotel!
Stayed 8 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! It was a pleasant stay we had.
Stayed 3 nights in May 2024

10/10 Excellent

luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The contact with nature but at the same time all the comfort that i love.
Stayed 5 nights in Nov 2023

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect stay, the staff was amazing and the food was the best we had during our trip. Special mention to one of the restaurant members Bank who took excellent care of us, and the buggy staff team. Will definitely be back!
Stayed 3 nights in May 2023

10/10 Excellent

han yang andrew

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary hotel
It was one of most extraordinary stay I have ever and the cost is a little bit high but deserve it. Thank you for your amazing team and great design
Stayed 1 night in Jun 2022

10/10 Excellent

Meiwen

Stayed 2 nights in Jun 2022

10/10 Excellent

Rajai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything from staff welcoming service and property
Stayed 9 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to plan a great relaxing experience with fantastic service-minded people ready to make it happen, then Rosewood Phuket should be at the top of the list. As a fairly seasoned traveller, I have stayed at many luxury resorts around the world, and I can with confidence say this is one of the best. It is not often I compose an email to the hotel, expressing how we truly enjoyed our stay at their resort, but this time I did. And it all comes down to the friendly and service-minded staff they have employed, it is their trump card, and as long as they keep them on I am certain Rosewood will be very successful. We were staying at the Ocen Front Villa 6 which was so beautiful and relaxing and the direct access to the beach is a great bonus. I can with confidence say for a 5-star hotel they live up and exceed expectations. And the super king-sized bed is a dream.
Stayed 6 nights in Aug 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. Amazing pool area and kids club. Staff at Fitness are really good. Only thing I wasn’t overly impressed with was the spa. Staff were friendly but treatments massively overpriced and limited.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property was beautiful and breakfast was one of the nicest we have experienced. Service outstanding at breakfast, okay at Italian restaurant and terrible at Thai restaurant. Food served before wine, even after asking for the wine twice. Kids either screaming at Thai restaurant or playing loud movies on portable devices to keep them occupied. No staff bothered to tell the guests this was unacceptable. It happened on two separate occasions for dinner, and we just had to get out of there after the second time—so we didn’t have the dessert which was included with our set Thai dinner. The staff didn’t apologize or even send our dessert to our room; unacceptable when you are paying 8,000 Baht for dinner for two. Also, no service at the pool—had to get up and get water at the bar on multiple occasions. Then when I did, they wanted to bring it to where I was sitting—why? I’m already up-use your energy to go around and see if other guests need anything. The last breaking point was all the children at the pool. Although there is an “adults only” section, it is not. The “adults only” section is one row with families allowed to sit directly behind that row. Therefore they are screaming right behind you and splashing in the pool. Why even have an”adults only”? Have a “real one”with an entire section of chairs and pool available to “adults only”—-they certainly have the room. Not a five star resort—only In price. There are too many other nice resorts, we won’t be back!!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and fantastic rooms. Thai restaurant is great and hotel grounds are nice
Stayed 3 nights in Dec 2019

10/10 Excellent

Andy Wing Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. We have a wonderful time. Service was the best I have ever experience in my 20 years traveling around the world. If you are looking for luxurious hotel, relaxing vacation, authentic Italian and Thai Food, this is the place!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect!!! The attention to details is no doubts the differentiating element of this property and its staff
Stayed 3 nights in Oct 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable. The butler service was brilliant. Staff were friendly and knowledgeable
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel you can stay at in Phuket. Period
Stayed 3 nights in Mar 2019