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The Royal Paradise Hotel & Spa

4.0 star property
Family-friendly resort with 4 restaurants and full-service spa

Photo gallery for The Royal Paradise Hotel & Spa

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Interior entrance
Terrace/patio
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
The current price is AU$130
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
135/23, 123/15-16 Rat-u-thit 200 pee Rd, Patong, Phuket, 83150
  • Bangla Road
    ‪5 min walk‬
  • Jungceylon Shopping Center
    ‪7 min walk‬
  • Patong Beach
    ‪8 min walk‬

Room options

View all photos for Mini Suite Paradise Wing

Mini Suite Paradise Wing

Mini Suite Paradise Wing

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Shower/bath combination
Bathrobes
Private bathroom
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Paradise Wing

Junior Suite Paradise Wing

Junior Suite Paradise Wing

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Shower/bath combination
Bathrobes
Private bathroom
  • 44 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Sea View

View from room

Deluxe Partial Sea View

Highlights

Air conditioning
Fridge
Smart TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Hydromassage showerhead
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Deluxe Triple room - Royal Wing 1 Queen,1 Single

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe Triple room - Royal Wing 1 Queen,1 Single

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Executive Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Executive Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Smart TV
2 bedrooms
Bidet
Bathrobes
  • 86 sq m
  • Partial sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Paradise Suite Room

Paradise Suite Room

Paradise Suite Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Smart TV
Separate bedroom
Hydromassage showerhead
Bidet
  • 57 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple room - Royal Wing 1 Queen ,1 Single

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple room - Royal Wing 1 Queen ,1 Single

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Shower/bath combination
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Family Room - Royal Wing 2 Queen bed

Deluxe Family Room - Royal Wing 2 Queen bed

Deluxe Family Room - Royal Wing 2 Queen bed

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room Paradise Wing

Minibar, in-room safe, desk, laptop workspace

Deluxe Room Paradise Wing

Highlights

Air conditioning
Fridge
Smart TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Hydromassage showerhead
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room - Royal Wing 2 Single bed

Deluxe Twin Room - Royal Wing 2 Single bed

Deluxe Twin Room - Royal Wing 2 Single bed

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Triple Room - Royal Wing 3 Single bed

Premier Deluxe Triple Room - Royal Wing 3 Single bed

Premier Deluxe Triple Room - Royal Wing 3 Single bed

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Room, 2 Single Beds, Partial Sea View

Premier Room, 2 Single Beds, Partial Sea View

Premier Room, 2 Single Beds, Partial Sea View

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Shower/bath combination
Bathrobes
Private bathroom
  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe room - Royal Wing 1 Queen,1 Single

Minibar, in-room safe, desk, laptop workspace

Deluxe room - Royal Wing 1 Queen,1 Single

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Deluxe room - Royal Wing 1 Queen,1 Single

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe room - Royal Wing 1 Queen,1 Single

Highlights

Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Royal Executive Suite 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Royal Executive Suite 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Smart TV
Hydromassage showerhead
Bidet
Shower/bath combination
  • 114 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Executive Suite 2 Bedroom

Minibar, in-room safe, desk, laptop workspace

Royal Executive Suite 2 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Smart TV
2 bedrooms
Private bathroom
Bidet
  • 152 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

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About the area

Patong

A family-friendly stay in the heart of Patong awaits you at The Royal Paradise Hotel & Spa. Within just a 10-minute stroll, you'll find popular attractions like Bangla Road and Patong Beach. Highlights at this resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing day at Paradise Thai Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Royal Kitchen, serves Chinese cuisine and is open for lunch and dinner. The Lobby Lounge is the resort's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 5856 square feet (544 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute walk of this 4-property class Patong resort include Jungceylon Shopping Center and within 30 minutes you'll find Kalim Beach.
View more Resorts in PatongOpens in a new window

What's nearby

  • Paradise Complex - 1 min walk - 0.1 km
  • Royal Paradise Night Market - 2 min walk - 0.3 km
  • Bangla Road - 5 min walk - 0.4 km
  • Jungceylon Shopping Center - 7 min walk - 0.6 km
  • Patong Beach - 8 min walk - 0.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive

Restaurants

  • ‪89 Thai Food - ‬4 min walk
  • ‪La Piccola - ‬2 min walk
  • ‪517 Fisherman Seafood Patong - ‬2 min walk
  • ‪Tiger Inn Patong Restaurant & Steakhouse - ‬2 min walk
  • ‪Zag - ‬1 min walk

About this property

The Royal Paradise Hotel & Spa

Family-friendly resort with 4 restaurants and full-service spa
The Royal Paradise Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this resort measures 5856 square feet (544 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly The Royal Paradise Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Patong resort.

  • 350 guestrooms or units
  • 25 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 5856 sq ft of conference space
  • 544 sq. m of conference space
  • Built in 1989
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
  • Swim-up bar
The Royal Paradise Hotel & Spa offers 350 accommodations with minibars and a safe. 32-inch Smart televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Paradise Thai Spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: THB 400 for adults and THB 200 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casablanca
  • Coconut Restaurant
  • The Lobby Lounge
  • The Royal Kitchen

Things to do

  • Books
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,856 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 500
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Additional fees of THB 400 apply to children ages 4-10 when sharing existing bedding with an adult.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Paradise Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 3 years old and younger stay free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 400 for adults and from THB 200 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 500 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 3 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royal Paradise
Paradise Royal Hotel
Royal Paradise
Royal Paradise Hotel
Royal Paradise Hotel Kathu
Royal Paradise Kathu
Royal Paradise Hotel Patong
Royal Paradise Patong
The Royal Paradise Hotel & Spa Patong, Phuket
The Royal Paradise Hotel & Spa Patong
The Royal Paradise Hotel Spa

Frequently asked questions

What is the cancellation policy at The Royal Paradise Hotel & Spa?

The Royal Paradise Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Paradise Hotel & Spa?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at The Royal Paradise Hotel & Spa on 31 Mar 2025 start from AU$130.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Paradise Hotel & Spa?

Yep, The Royal Paradise Hotel & Spa has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Royal Paradise Hotel & Spa?

Yep, The Royal Paradise Hotel & Spa is a short 8-minute walk from Patong Beach.

Is there a spa on site at The Royal Paradise Hotel & Spa?

Yep, Paradise Thai Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Royal Paradise Hotel & Spa have a pool?

The Royal Paradise Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at The Royal Paradise Hotel & Spa?

The Royal Paradise Hotel & Spa features a full-service spa, an outdoor pool and free pool cabanas.

Is The Royal Paradise Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that The Royal Paradise Hotel & Spa is a hit with families.

Does The Royal Paradise Hotel & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at The Royal Paradise Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Royal Paradise Hotel & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Paradise Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Royal Paradise Hotel & Spa?

No, pets and service animals are not allowed.

The Royal Paradise Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1056 reviews
Rating 8 - Good. 389 out of 1056 reviews
Rating 6 - Okay. 122 out of 1056 reviews
Rating 4 - Poor. 60 out of 1056 reviews
Rating 2 - Terrible. 45 out of 1056 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Olaa

Stayed 10 nights in Dec 2024

8/10 Good

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only thing to add is make sure when you check out to get your security deposit back. When I did check out they did not mention the deposit. So make sure you tell them.
Stayed 3 nights in Nov 2024

10/10 Excellent

María

Stayed 2 nights in Dec 2024

10/10 Excellent

Jolene

Liked: Staff & service, property conditions & facilities
Accessible
Stayed 6 nights in Dec 2024

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Spa was dated and not well connected to property. Road to hotel was uneven and dangerous. Elevator has a constant annoying promotional video but above all a pleasant place to stay on a budget.
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Stayed 7 nights in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

MOSHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful stay
Our room was very clean and in great condition. The staff were freindly throughout our entire stay. The breakfast was plentiful and of high quality with many choices. We highly recommend and will stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome I’ll be back
Stayed 10 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff brilliant, enjoyed my time here
Stayed 7 nights in Nov 2024

10/10 Excellent

Levy A., Palm Bay

Stayed 5 nights in Oct 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you like to go party. It is close to bangla road and most good clubs and bars. Wifi is spotty. The hotel does have excursions available which is convenient. Nice friendly staff and good pool.
Stayed 8 nights in Nov 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but terrible in terms cleanliness, noise and dining options. Hotel will do anything to keep your bond. We lost our entire bond ($150aud) due to small stain in sheet that would have come out if the sheets were washed. Do not stay here. Find a nicer hotel.
Stayed 7 nights in Nov 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Casandra

Disliked: Cleanliness, amenities, property conditions & facilities
Put the pastry chef was the highlight of the stay very kindly making gluten free pancakes for the 3 celiacs in our group each morning. The hotel in the new section was modern and clean we were in the other wing where the rooms with more beds are and three rooms were very basic and a bit unclean. The area is ok but not great at night for children. Pool area was nice tho.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Phillip

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One word describes this hotel, DATED. First, the positives. The location is in the heart of everything. If you're in Phuket to party this is a great place to stay. The views from the tower are amazing, so try to get one of those rooms if you can instead of the low rise ones. The staff understands how to be in the hospitality industry. Now let's get to the negatives. The décor in the hallway and the rooms needs a overhaul. Also the bed was harder than steel. There is a ramp to the low rise unites and it is STEEP! Very hard to navigate with luggage. The shower was very tiny. The rooftop bar was smaller than the rooms and should not even exist. I don't know why they wouldn't have updated it but it looks like something from the 70's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 10 nights in Sep 2024

10/10 Excellent

Wendy Lea, Melton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here nearly every year since 2012
Stayed 14 nights in Aug 2024

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Sep 2024

4/10 Poor

Ali

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Mabel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We asked to cancel the rest of our stay and then went somewhere else after the first night stay.
Stayed 7 nights in Aug 2024