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Hotel Riu Playacar - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Playacar Golf Club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, laptop workspace, blackout curtains
Buffet
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    3 min walk
  • Mayan Ruins of Playacar
    12 min walk
  • Playacar Beach
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    6 min drive

Room options

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Anana is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Playacar Golf Club and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪RIU Lupita Resort - ‬6 min drive

About this property

Hotel Riu Playacar - All Inclusive

Ocean-view property with a swim-up bar, near Playacar Golf Club
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Hotel Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Playacar - All Inclusive is a hit with families.

Does Hotel Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Riu Playacar - All Inclusive?

No, Hotel Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Playacar - All Inclusive?

There is a golf course next to Hotel Riu Playacar - All Inclusive.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1008 reviews" "
Rating 8 - Good. 257 out of 1008 reviews" "
Rating 6 - Okay. 87 out of 1008 reviews" "
Rating 4 - Poor. 45 out of 1008 reviews" "
Rating 2 - Terrible. 24 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Victor J Cuadras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable didn’t like much the pool service
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing report and staff where welcoming
Stayed 8 nights in Apr 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was private and close to excursions. Easy to get around
Stayed 7 nights in Jul 2024

8/10 Good

Tammy

Travelled with family
Liked: Staff & service, amenities
The property was nice and food options were great. The beds are very hard and rooms need updating. The staff was very attentive as well
Stayed 4 nights in Jul 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities
Great food and staff
Stayed 6 nights in Apr 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Ac didn’t work. Management is rude and lies. Terrible experience. Don’t recommend at all. Food is absolutely awful.
Stayed 7 nights in May 2024

10/10 Excellent

Carlos Romero

Liked: Cleanliness, staff & service, property conditions & facilities
Safety and services are great 👍
Stayed 6 nights in Jul 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Carrol

Stayed 4 nights in Jun 2024

10/10 Excellent

Sami, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comprehensive selection of food choices, cleanliness, and excellent service!
Stayed 7 nights in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Yola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - food is excellent so does the place
Stayed 7 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I've been many times in PDC Resorts, This one in particular is not the best. Place is super clean though, friendly staff. Great food. Even though they state it's good for Families, they don't offer the usual variety of entertaining activities for kids other Resorts offer.
Stayed 7 nights in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Cons- My room was not ready until 4:30. I had booked 4 rooms for my family. All of the rooms were ready except for mine. We had to dig through our luggage in our son’s room to find our bathing suits to put on so that we could go to the pool. There were no bellhops so we had to bring our own luggage to our room and carry it up the stairs to the second floor. Pros- We liked that we were always able to get a table to accommodate the 13 of us without waiting. We enjoyed all of the food except the Asian food. The rooms were nice ands clean. The resort was kid friendly.
Stayed 5 nights in Jun 2024

2/10 Terrible

Bjoern

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont do it unless you want to get sick
It was a stay from hell. Staff was rude, food was terrible, 40 of the 70 people we went with ended up with food poisoning suffered from vomiting, diarrhea and stomach cramps. I was sick the entire time there.
Stayed 4 nights in Jun 2024

10/10 Excellent

sheyla alexandra Gonzales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff nice resort well kept and clean. I would definitely go back
Stayed 7 nights in Jun 2024

6/10 Okay

Julian

Travelled with partner
I’ve to Riu s before but this one is run down. Food quality very poor. Service was not that great.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maribel Jovana Cruzado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Daniel

Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Travelled with family
The staff works so hard to make sure you have a good time. Rained most of the week, but the entertainment team does such a great job keeping you busy! Our 2nd time there and it’s always beautiful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Raymon Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing time! Clean and friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Linda

Stayed 4 nights in Jun 2024

6/10 Okay

Monica Rivera

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel, clean and good food. Beautiful beach.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yelena, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

David

Stayed 10 nights in Jun 2024