Dreams Macao Beach Punta Cana - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Macao Beach Punta Cana - All Inclusive

4 outdoor pools, open 7:00 AM to 6:00 PM, pool loungers
Preferred Club Master Suite Ocean Front
Aerial view
Aerial view
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Laundry
  • All-inclusive
  • Room service
The price is AU$829
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
Playa Macao, Macao, Punta Cana
  • Macao Beach
    ‪2 min walk‬
  • Cana Bay Golf Club
    ‪14 min drive‬
  • Punta Blanca Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪41 min drive‬

Room options

ROH - Run Of The House

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Eco-friendly toiletries
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Master - Rooftop - Preferred Club)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - single
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite Tropical View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Tropical View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Tropical View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Partial Ocean View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Partial Ocean View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Ocean View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Ocean View King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Swim Out Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Jr. Suite Swim Out King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim-Out

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean Front

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Presidential Suite Roof Top Ocean Front

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Presidential Suite Swim Out Ocean Front

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Two-Bedroom Swim Out Villa

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Hypo-allergenic bedding
  • 168 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Dreams Macao Beach Punta Cana - All Inclusive. You'll be 29.8 km (18.5 mi) from Bavaro Beach and 38.3 km (23.8 mi) from Punta Cana Beach. Highlights at this all-inclusive property include 4 outdoor swimming pools, 3 poolside bars and a full-service spa. .A day of pampering at Spa can include Swedish massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Bordeaux, serves French cuisine and is open for dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. 8626 square feet (801 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 4.5-property class El Macao property include Macao Beach and Cocotal Golf and Country Club.

What's nearby

  • Macao Beach - 2 min walk
  • Cana Bay Golf Club - 14 min drive
  • Iberostar Golf Course - 15 min drive
  • Sirenis Aquagames Water Park - 18 min drive
  • Arena Gorda Beach - 39 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min drive
  • ‪El Mercado - ‬12 min drive
  • ‪Beach Club El Faro - ‬14 min drive
  • ‪Sports Bar - ‬12 min drive
  • ‪Carnival - ‬14 min drive

About this property

Dreams Macao Beach Punta Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Macao Beach Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Dreams Macao Beach Punta Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 500 guestrooms or units
  • 3 bars by the pool
  • 8626 sq ft of conference space
  • 801 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
  • Swim-up bar
Dreams Macao Beach Punta Cana - All Inclusive offers 500 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Spa has 12 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (8,626 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Dreams Macao Beach Punta Cana - All Inclusive?

Dreams Macao Beach Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Macao Beach Punta Cana - All Inclusive?

As of 26 Jan 2025, prices found for a 1-night stay for 2 adults at Dreams Macao Beach Punta Cana - All Inclusive on 27 Jan 2025 start from AU$828.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, Dreams Macao Beach Punta Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Macao Beach Punta Cana - All Inclusive?

Yep, Dreams Macao Beach Punta Cana - All Inclusive is on Macao Beach, which travelers give top marks. Fun beach activities include volleyball, snorkelling and body boarding.

Is there a spa on site at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Macao Beach Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Dreams Macao Beach Punta Cana - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

Does Dreams Macao Beach Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Macao Beach Punta Cana - All Inclusive?

Dreams Macao Beach Punta Cana - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa.

What makes Dreams Macao Beach Punta Cana - All Inclusive a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dreams Macao Beach Punta Cana - All Inclusive.

Is Dreams Macao Beach Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and art supplies in the guestrooms, it's no surprise that Dreams Macao Beach Punta Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Macao Beach Punta Cana - All Inclusive?

No, Dreams Macao Beach Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Macao Beach Punta Cana - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Macao Beach Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Macao Beach Punta Cana - All Inclusive?

Dogs are welcome at Dreams Macao Beach Punta Cana - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Macao Beach Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1005 reviews" "
Rating 8 - Good. 191 out of 1005 reviews" "
Rating 6 - Okay. 123 out of 1005 reviews" "
Rating 4 - Poor. 63 out of 1005 reviews" "
Rating 2 - Terrible. 58 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was exceptional. What I expected from Dream’s resorts. Room cleanliness especially bathrooms not as great as after Covid. You don’t get the clean smell anymore. I don’t think they care as much. Food was good, but we did get sick from something we ate our last night, which made the trip home very inconvenient. Beach was very nice and clean, lots of security personnel, it felt very safe. Staff does an amazing job acknowledging and talking to children. I’ve never experienced this before at any resort. We were pleasantly surprised! Overall, very friendly environment, common areas, restaurants, play grounds, beach well up-kept and clean, bar service quick and well staffed.
Stayed 7 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, was increible and amazing place, i would like to go again some day
Stayed 3 nights in Oct 2024

10/10 Excellent

Giovanni, Zionsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Decarla

Liked: Cleanliness, staff & service
Customer service was amazing. Staff was amazing, However, the food was awful. I was hungry the entire trip. From appx 10am- 6pm there was minimal to eat. Then from 9pm to 7am minimal to eat. Tons of alcohol, minimal food and the food available was poor quality, The beach have sandflies or sand fleas. I was severely bitten and required medical treatment once I got back home. I was ill visit DR again but, I’ll pass on this hotel next time.
Stayed 4 nights in Oct 2024

8/10 Good

Nacha

Stayed 4 nights in Sep 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

brittney

Stayed 3 nights in Sep 2024

10/10 Excellent

Emerita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Greta property, not too big.
Stayed 5 nights in Oct 2024

6/10 Okay

Kenya

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property is clean, however the drainer or cantarilla smells bad. Also the elevator on builting 2 leaks water when rain; water was coming from light bolts sockets. Again this review is not for critics, i hope is only use for improvements!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me say that the property is super clean and the staff is impeccable when it comes to queen and standards. Every single staff member you see greet you always ask how is everything or do you need anything? The boss staff is also wonderful Even if you were sitting away from the bar they ask if you need anything. We booked the swim out that came with exclusive privileges, which is good and also a little bit overwhelming what I mean by that is you get a lot of attention even though you came to relax, Process was to me a little bit long because you go from your taxi to The lobby, where you wait to be taken, which you think is your room but they take you to a premium suite there you have somebody try to sell you other vacation packages when you just got there and didn’t even start your vacation yet so that was a bit of a downfall for me 25 minutes talking you to try to set up something for the next day on your vacation. I think that was the only downfall besides going to the beach where they are locals who are very pushy and try to scam you out of your money.
Stayed 5 nights in Oct 2024

8/10 Good

Samora

Stayed 5 nights in Sep 2024

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Keidra, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service was top notch. All employees gave exceptional service. Wonderful property, I can't wait to return!
Stayed 1 night in Oct 2024

10/10 Excellent

Keidra, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I encountered, and I encountered alot, was pleasant, happy to help, genuinely excited to enhance my experience. This property has wonderful amenities/activities for all ages, various restaurants/bars, many pools to choose from and beautiful beach. Nightly shows were very interactive and fun. Everything was very clean and food options were great. I look forward to returning!
Stayed 6 nights in Oct 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is wonderful!! I definitely recommend. They have tons of activities for kids, teenagers and adults. There are several pools and bars all over the resort so everything is convenient and accessible. They have water slides and parks for kids and adults. Several dining options and the food was amazing! I recommend the Habachi experience food was excellent. The world cafe was good as well and el patio! Also I would love to recognize coco cafe which is open 24 hours and traveling with a 2 year old that made my stay easy.the beach is clean and beautiful as well. There are lots of excursions that you can do and transportation is provided which makes leaving the resort a breeze. My Room was very clean and spacious and my view from my balcony was amazing! Housekeeping comes by everyday restocking your fridge and toiletries. The staff is very friendly and welcoming. If you go you must meet Tairi and victor love you guys !!! from the entertainment department they are so vibrant and their energy is electrifying. Talking to them was very enjoyable made me feel like I was at home.I enjoyed playing activities with them they always kept me up to date on what events were happening each day at the resort! I also enjoyed watching the nightly shows that they had like Latin night ! silent disco, karaoke. I spent my birthday there and they made me feel so special decorating my door sending me champagne and getting me a cake. They sang me happy birthday on stage I felt so special.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sharene

Stayed 6 nights in Sep 2024

8/10 Good

Lisandra Echevarria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2024

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful place , very nice pool
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, great food and amazing service. The only thing we didn’t like was the staff trying to get us to attend a “meeting” about Hyatt rewards, every time we saw them.
Stayed 6 nights in Sep 2024

10/10 Excellent

CLAUDIA

Stayed 2 nights in Sep 2024

10/10 Excellent

Aileen Gale Dangallo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort. customer service was great. lots of food selection. enjoyed the lazy river and the kids loved the water slides.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love property a lot
Stayed 5 nights in Sep 2024