Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Terrace/patio
Lobby
Restaurant
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
The price is AU$534
includes taxes & fees
30 Jan - 31 Jan

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    12 min walk
  • Catalonia Caribe Golf Club
    17 min walk
  • The Cut
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Double Beds

Room Luxury

  • Sleeps 1
  • 1 Double Bed

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite Luxury

  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury

  • Sleeps 3
  • 2 Double Beds

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Double Beds

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Double Beds

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Double Beds

Room Luxury With Garden View

  • Sleeps 1
  • 2 Double Beds

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk
  • Dolphin Explorer - 18 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • Bavaro Beach - 21 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 30 Jan 2025 start from AU$534.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2545 out of 5334 reviews" "
Rating 8 - Good. 1283 out of 5334 reviews" "
Rating 6 - Okay. 783 out of 5334 reviews" "
Rating 4 - Poor. 367 out of 5334 reviews" "
Rating 2 - Terrible. 356 out of 5334 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberlee, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
A family hotel very peaceful and kids friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Feb 2024

2/10 Terrible

Sami

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Yasleidi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad superó nuestras expectativas
Stayed 7 nights in Sep 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service
I did not like the towels in the room very old
Stayed 14 nights in Sep 2024

10/10 Excellent

Jevaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Will go there again..
Stayed 4 nights in Sep 2024

10/10 Excellent

Trimell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

8/10 Good

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go and relax. We did not have to leave the resort everything was available for us. Good place to stay. Definitely recommend it.
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan M

Liked: Staff & service
It was cool
Stayed 1 night in Sep 2024

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an AMAZING time for our honeymoon. Food was great for all 3 meals. I will say it sucked trying to book restaurants even in the off season as everything was fully booked throughout the week. Book excursions online through other companies before your stay if possible. It’s much cheaper!! They had live music & dancing during dinner by the pool which was so fun. Also, if you aren’t a VIP member and don’t plan to travel as one for this specific chain, SKIP the orientation they push for the next day. The VIP breakfast on the All Suites adults side was mediocre and you have to eat with the staff member which was unexpected. It took about 3 hours of our morning away. The gift is a tote bag, hat and thermos and it just wasn’t worth it to sit in on if you plan to decline the VIP membership. Other than that, everyone is really helpful, the grounds are extremely clean and it’s relaxing for adults even with kids present. Go to the back pool by the gourmet restaurant if you want more peace & no kids present!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

German, Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Eliseo, Perth Amboy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and professional crowd
Stayed 2 nights in Oct 2024

6/10 Okay

Thalia

Stayed 4 nights in Sep 2024

6/10 Okay

Destiny

Travelled with family
Strong sewer smell. Pool closes at 7.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daliani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay , everyone is incredible. Hope to come soon ❤️
Stayed 4 nights in Sep 2024

8/10 Good

Raniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Haney

Disliked: Cleanliness, staff & service, property conditions & facilities
Durty
Stayed 6 nights in Jun 2024

10/10 Excellent

Jerresa, Evansville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely loved my time at this resort. Friendly staff good food and good drinks. I will stay again!
Stayed 3 nights in Sep 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our rooms were flooding from the showers, our safe wouldn't lock even when security came up and tried it wouldn't so someone came in our room and stole $240 we had in the safe, vip section sucked because there wasn't any difference with the liquor or music and honestly we like the main pool better alot was going on and they had something different each day in the main pool, all the hagglers on the beach were very annoying even after telling them no several times. We did make the most of it and somethings were alot of fun there. But i doubt ill stay at this hotel again if i go back to punta cana.
Stayed 5 nights in Aug 2022

6/10 Okay

Jaspreet, Caledon

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Very limited menu . No explanation on the welcome.
Stayed 7 nights in Sep 2024

4/10 Poor

Helen

Stayed 4 nights in Sep 2024

2/10 Terrible

Katicia Kaywana

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Avoid at all cost if you like good service. This hotel does not put customers first. They are slow and prejudicial. If you need anything and call reception they will not answer. We called reception for 30 minutes straight and until now, no one answered. Made a complaint to management (because thats a huge saftey issue) and they promised "extra amenities" to make it up to us and they NEVER delivered. They ruined our son's birthday celebrations and the list goes on. I should have listened to the other negative reviews. NEVER AGAIN!!! Not even if it was free!
Stayed 3 nights in Sep 2024

6/10 Okay

Roshni

Liked: Staff & service
NA
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher Jose

Stayed 3 nights in Sep 2024