See all properties
Save

Quest Rotorua Central

4.0 star property
Eco-certified aparthotel in Rotorua

Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub
Front of property - evening/night
Directors Suite | Living room
Directors Suite
Directors Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi
The current price is AU$220
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Rotorua Central Mall
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Eat Street
    ‪10 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Kitchenette
Fridge
Dishwasher
HDTV
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dishwasher
HDTV
Washer/dryer
  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Dishwasher
HDTV
Washer/dryer
Blackout curtains
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 1 King Bed, Balcony

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1005)
The price is AU$207
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Rydges Rotorua

About the area

Rotorua

Quest Rotorua Central places you in the centre of Rotorua, steps from Rotorua Night Market and within a short 5-minute stroll of Rotorua Central Mall. Highlights at this eco-friendly aparthotel include in-room kitchenettes, washers/dryers and free WiFi. .Each apartment is soundproofed and features an LCD TV with digital channels, along with a hairdryer, a phone and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A desk, free toiletries and a wardrobe or cupboard are also available. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a library. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of free parking nearby. .Attractions within a 10-minute drive of this 4-property class Rotorua aparthotel include Polynesian Spa and Skyline Rotorua.
View more Aparthotels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Eat Street - 10 min walk - 0.8 km
  • Skyline Rotorua - 6 min drive - 5.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

Eco-certified aparthotel in Rotorua
Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
Quest Rotorua Central offers 36 accommodations with washers/dryers and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Frequently asked questions

What is the cancellation policy at Quest Rotorua Central?

Quest Rotorua Central offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Rotorua Central?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Quest Rotorua Central on 6 Apr 2025 start from AU$219.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Quest Rotorua Central?

No, Quest Rotorua Central does not offer an airport shuttle service.

What time are check-in & check-out at Quest Rotorua Central?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Rotorua Central?

No, pets are not allowed.

Is there a golf course on site at Quest Rotorua Central?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1016 reviews
Rating 8 - Good. 208 out of 1016 reviews
Rating 6 - Okay. 26 out of 1016 reviews
Rating 4 - Poor. 8 out of 1016 reviews
Rating 2 - Terrible. 6 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Amenities
Everything went smoothly
Stayed 4 nights in Feb 2025

8/10 Good

Natalie

Travelled with partner
Property dated. We had a room looking out to the carpark but there was noreal good view from any side of the property. Close enough to eating area without the noise. This was central point for us to do day trips to rotorua surrounds so it was convenient. We also booked here because it was a one bed apartment style accommodation.
Stayed 3 nights in Dec 2024

4/10 Poor

Karla

Liked: Cleanliness, property conditions & facilities
I booked this hotel for the hot tub. It’s actually a bath. No jets, you fill it each use like a tub. Also, view is a back alley. Surrounding area is ok. It was vastly overpriced and I don’t understand the “wonderful” rating. Pros: great bed, laundry & kitchen if you need that Cons: not a nice area, expensive if you just need the bed (as opposed to Pullman or Sofitel), no safe, no bathroom counter, phone booth shower One lady at the front desk was absolutely wonderful. Very helpful with recommendations on touring and dining. If you happen to be there during the night market/food trucks - go!!! It was great. Also the French bistro next door was lovely
Stayed 4 nights in Nov 2024

8/10 Good

Chia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is at city center area, very convenient location. It is a service apmt so you can cook. The best thing is they have washer/dryer in unit. We really love it!
Stayed 3 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay and with geothermal park right behind is an extra bonus!
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the Spa room which was amazing after a long day travelling around taking in all we could, returning to the spa was the perfect way to end the day. Would happliy stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice centrally located hotel. Within walking distance of shopping, entertainment and food.
Stayed 5 nights in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Retirement Travelers
Excellent central location in downtown Rotorua, friendly staff, clean comfortable room, and fair price for the stay. Easy walk to the east end food court and the lakefront.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest apartments provides exceptional value. The staff provided exceptional customer service and could not help us enough. The moment I walked into the room I was taken back by the quality modern layout of the amenities from the full size kitchen accommodating a laundrette, spacious bathroom, to the expansive living area with numerous luxury appointments. We could not have asked for any better and provided exceptional value for money. The location was ideal walking distance to the locals shops and restaurants. Quest apartments are now ranked high on our preferred list for accommodation.
Stayed 2 nights in Oct 2024

6/10 Okay

Katrina

Stayed 4 nights in Sep 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The highlight of the stay was the outdoor, yet sheltered, spa pool in the balcony. Perfect for the rainy weekend. The room was modern, stylish and comfortable. Though we were lucky to be able to secure the last parking lot behind the hotel, there were ample street parking just a short walk away. The street was pretty quiet, but I would expect might get noisy on Night Market day (Thursday?).
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony, Summerville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great in every way - helpful and friendly front desk, perfect location, well equipped kitchenette, clean and comfortable .
Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked Karen she was kind and helpful. We did not like we paid for room with hot tub on balcony but what it actually was is a spa bath that took an hour to fill. We did not like that the house keeping only made a bed and didn’t provide fresh linen. We did not like the tv didn’t work for entire stay. We do not like when asking for reasonable compensation they have handled it with extreme rudeness and have failed to address the issues brought to their attention in person or email. Do not recommend and wouldn’t stay again. But Karen on reception is a kind genuine person and we appreciate you
Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Central Location
The hotel is in the city centre. Walking distance to cafes and restaurants. Parking is limited and inexpensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon, Aliso Viejo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a central location with plenty of shopping and dining options within walking distance
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Horrible service
Don't expect friendly service. As a guest, I felt like I was an inconvenience to them. For example when the receptionist found out I had given her my first name not last name when asked for name name at check in, she gave a very rude and unimpressed look. She then tried to blame me for why the reservation could not be located as she was searching the system for only last names. After the horrible check in experience, I then found out they were also performing an early morning pressure cleaning of the rooms windows. This was not advised prior to booking. When asked what time, the response was just "very early". I am a light sleeper so I had been looking forward to a good night of sleep before an important meeting the next day. So I asked if I could move rooms or (given I booked at 3pm on the day and this happened minutes after booking) if I could cancel so I could move to a different hotel where my sleep would not be disturbed. I was told there was no other rooms available and they refused to provide a refund. Eventually after I persisted they found another room. I see when you search the hotel online you can see they have never in years apologised to any negative reviews and instead blame guests. This was consistent with my experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was fantastic, suitable for my husband who has a neurological condition and needs to have constant access to outside. Nice big space which made it easily accessible for him also
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tiffany Yuting

Travelled with family
Liked: Amenities
There are better hotels in the area with the same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at the Quest Central, great location, walkable to local parks, groceries etc. we had a car so there is free parking on the street. Staff very helpful and rooms have a kitchen and good utensils.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Stayed 2 nights in Jul 2024