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Ahau Tulum

3.5 star property
Beachfront hotel with relaxing spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ahau Tulum

Sundeck
Lobby
Junior Suite Oceanfront Top level
Outdoor pool, pool loungers
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • On private beach
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
  • Ven a la Luz Sculpture
    1 min walk
  • Tulum Beach
    1 min walk
  • SFER IK
    4 min drive
  • Tulum, Quintana Roo (TUY)
    26 min drive

Room options

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Rainfall showerhead
  • 3 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
  • 3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Top level

Master Suite Oceanfront Top level | Balcony view

Master Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Rainfall showerhead
  • 3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Oceanfront Beach level

Master Suite Oceanfront Beach level | Terrace/patio

Master Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 3.3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Separate bedroom
Blackout curtains
  • 3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Ocean view Top level

Junior Suite Ocean view Top level | View from room

Junior Suite Ocean view Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Beach level

Junior Suite Ocean view Beach level | Terrace/patio

Junior Suite Ocean view Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 3.3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden view Top level

Junior Suite Garden view Top level

Junior Suite Garden view Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Rainfall showerhead
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tulum

Ahau Tulum places you steps from Ven a la Luz Sculpture and within a short 5-minute stroll of Tulum Beach. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .A pampering day can include deep-tissue massages and beachside massages. The restaurant, Ahau Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the gym and pool loungers as well as access to surfing/body boarding and windsurfing. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning local cuisine breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Zona Hotelera hotel, you'll be 2.9 km (1.8 mi) from Sian Ka'an Biosphere Reserve and 4.2 km (2.6 mi) from Tulum National Park.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.1 km
  • Tulum Beach - 1 min walk - 0.1 km
  • Tulum National Park - 5 min drive - 4.2 km
  • Tulum Mayan Ruins - 15 min drive - 10.2 km
  • Playa Paraiso - 18 min drive - 6.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Ahau Tulum

Beachfront hotel with relaxing spa services
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Have fun in the sun at Ahau Tulum with summer activities such as surfing/body boarding, windsurfing and surfing lessons.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This eco-certified hotel also offers an outdoor pool, a health club and a garden. You'll have access to the health club at a partner property. A complete renovation of Ahau Tulum was completed in September 2021.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
Ahau Tulum offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, dressing gowns and complimentary toiletries. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 25 for adults and from USD 12 for children
  • Airport shuttle fee: USD 10000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Are there any beaches close to Ahau Tulum?

Yep, Ahau Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include surfing and body boarding. You can also find water sports equipment.

How much does it cost to stay at Ahau Tulum?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Ahau Tulum on 30 Nov 2024 start from AU$592.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ahau Tulum?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Ahau Tulum have a pool?

Ahau Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ahau Tulum?

Ahau Tulum features a private beach, a health club and an outdoor pool.

What makes Ahau Tulum a romantic place to stay?

Beachfront dining and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Ahau Tulum.

Does Ahau Tulum serve breakfast?

Sure does, local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Ahau Tulum?

No, but there's an airport shuttle that runs from 6:00 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Ahau Tulum?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ahau Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahau Tulum?

Dogs are welcome at Ahau Tulum, with food and water bowls on offer.

Ahau Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 209 reviews" "
Rating 8 - Good. 42 out of 209 reviews" "
Rating 6 - Okay. 15 out of 209 reviews" "
Rating 4 - Poor. 13 out of 209 reviews" "
Rating 2 - Terrible. 12 out of 209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and everything was wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Stayed 6 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here would deff stay here again
Stayed 5 nights in Jun 2024

2/10 Terrible

Yousma Devi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!
Stayed 2 nights in Jul 2024

4/10 Poor

William

Disliked: Staff & service, amenities, property conditions & facilities
TERRIBLE STAFF, incompetent and misleading staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and middle of the everything
Stayed 4 nights in Apr 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Analin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful looking at beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jun 2024

10/10 Excellent

ROMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, great service!
Stayed 3 nights in May 2024

8/10 Good

Kassidy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe, the ocean view from our room. The staff was lovely Highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the right blend of rustic and convenience. Great staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

anuj

Stayed 1 night in Feb 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful beach view. The staff was extremely friendly and welcoming.
Stayed 1 night in Feb 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Adnan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.
Stayed 5 nights in Jan 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024