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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Gazebo
View from room
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level)
Reviews
8.6

Excellent

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • All-inclusive
  • Spa
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Azul18 min walk
  • Popular LocationPuerto Aventuras Marina4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)63 min drive

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

8.2/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

9.2/10 Wonderful

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Pool
Barceló Maya Colonial - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (1004)
The price is AU$1,023
for 1 night
includes taxes & fees
23 June - 24 June
Barceló Maya Colonial - All Inclusive

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Palace - All Inclusive. Within steps you'll find Xpu-ha Beach and Oasis Beach. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and facials along with access to the sauna and steam room. The buffet restaurant, Mirador, serves international cuisine. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and water park. 2347 square feet (218 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4.5-property class Xpu-Ha property include Xplor Theme Park and Akumal Beach.

What's nearby

  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive
  • Dolphin Discovery - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Agave - ‬6 min drive
  • ‪Capri - ‬4 min walk
  • ‪Buffet Colonial - ‬9 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.95 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of 9 June 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 10 June 2024 start from AU$626.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Palace - All Inclusive?

Yep, Barceló Maya Palace - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Palace - All Inclusive?

Yep, Barceló Maya Palace - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Barceló Maya Palace - All Inclusive?

Yep, there is an onsite spa at Barceló Maya Palace - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Barceló Maya Palace - All Inclusive have a pool?

Yep, and guests recommend it! Barceló Maya Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Barceló Maya Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Barceló Maya Palace - All Inclusive a romantic place to stay?

A private beach and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Palace - All Inclusive.

Is Barceló Maya Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Palace - All Inclusive is a hit with families.

Does Barceló Maya Palace - All Inclusive serve breakfast?

Sure does, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Maya Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Maya Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Palace - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 944 out of 1557 reviews" "
Rating 8 - Good. 341 out of 1557 reviews" "
Rating 6 - Okay. 126 out of 1557 reviews" "
Rating 4 - Poor. 86 out of 1557 reviews" "
Rating 2 - Terrible. 60 out of 1557 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for a family of 5 that likes to explore.
Stayed 7 nights in Feb 2024

8/10 Good

Norma

Stayed 4 nights in Mar 2024

10/10 Excellent

Paula, Kearney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from Barcelo Maya Palace. We took a 10 day trip to the Riviera Maya area and loved our trip so much. This property is gorgeous. Everything about screams, first class. This was our 3rd time staying here and plan to return again soon. The speciality restaurant are fabulous, so make sure to book your time at dinner at these first class facilities. I would give this place 5 out of 5.
Stayed 9 nights in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shared amenities of the 6 hotels were really quite varied and encompassing. Excellent choices for families, think the Barcy club seems great. Their own dolphinarium is over the top. The beach is very good for that location, it is not pristine sand but does have long stretches of pristine, we preferred the area with a number of rocks and old reef that bring in a good variety of fish to make snorkelling interesting for beginners, but not Cozumel level of course. Close to Tulum, cenotes, akumal beach and other good snorkelling spots. The towel situation at the pool could be adressed, not sure if they leave them there overnight but lots of 'taken spots' never seemed actually taken. Think if you did away with cards and just cleaned up the pool chairs at night, might make finding a spot in the morning a bit easier to figure out.
Stayed 7 nights in Feb 2024

8/10 Good

Valerie, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities. Relatively modern. Very friendly staff. Anyone complaining about bad service is the problem themselves. No it’s not a high end luxury hotel but everything is as it should be. Beaches are quite nice, they maintain fairly well. Ofcourse a few rocky sections but plenty of clean soft white sand through the 5 resort chain. The food is acceptable, the nicer a-la-carte restaurants are better, the buffets are nothing to write home about but totally fine. Lots of selection. Facilities at the palace are nice, including covered, open air seating eating areas. Some of the rooms can be a longer walk depending on how much you want to pay but lovely walks, lots of beautiful vegetation, flowers etc. the one thing I found a bit goofy was distance to bathrooms from the beach at the palace more specifically. But they are always very clean bathroom. Very impressed with facility cleanliness overall and staff friendliness. There are activities offered from within the facility, some are paid, some aren’t. Anywhere you stay in Mexico is going to have paid services for any off-resort activities, but this all inclusive does a great job. If we didn’t go somewhere new every time we travel, I would absolutely go back.
Stayed 7 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Alex, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Ahmad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and organized . staff were polite and respectful.
Stayed 7 nights in Feb 2024