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Malmaison Birmingham

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Living area
Havana Signature Suite | Bathroom
Interior detail
Club Deluxe Double Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
The current price is AU$155
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Birmingham

Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 10-minute stroll of O2 Academy Birmingham. Highlights at this boutique hotel include a restaurant, a bar/lounge and a sauna. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Chez Mal Brasserie, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class Birmingham City Centre hotel include Bullring & Grand Central and Utilita Arena Birmingham.

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • O2 Academy Birmingham - 6 min walk - 0.5 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 12 min walk - 1.0 km
  • International Convention Centre - 13 min walk - 1.1 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified hotel with fitness centre and sauna
Malmaison Birmingham offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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The price is AU$236
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Birmingham?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 27 Apr 2025 start from AU$154.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Malmaison Birmingham?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Malmaison Birmingham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Birmingham is a hit with families.

Does Malmaison Birmingham serve breakfast?

Yep, guests adore the full brekkie here! Available on weekdays from 7 AM to 10 AM and on weekends between 8 AM and 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison Birmingham?

No, Malmaison Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Birmingham?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Birmingham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Birmingham?

Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1133 reviews
Rating 8 - Good. 259 out of 1133 reviews
Rating 6 - Okay. 102 out of 1133 reviews
Rating 4 - Poor. 49 out of 1133 reviews
Rating 2 - Terrible. 29 out of 1133 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
starting to look a bit tired!
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable but it felt a little dark. Bed was very comfortable and the TV had lots of good options including casting. The breakfast was tasty buy very small for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room tired & in need of repairs
The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. Decent location, easy parking staff were great.
Stayed 1 night in Dec 2024

6/10 Okay

Gareth

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

ELAINE

Travelled with partner
The product used to clean/air freshener was overpowering to the point that we had to ask for an Ozone Cleanser to be left in the room whilst we were out. Although apologetic, we felt the response was somewhat rehearsed and lacked any genuine remorse. The breakfast milk at one of the coffee stations was curdled. Having booked a double room for dual occupancy, we only received one bath and one hand towel. We were told to look in the wardrobe, which we had already done before contacting reception. Housekeeping brought additional towels. Overall, disappointing and not what we’d expect from Mal Maison.
Stayed 1 night in Dec 2024

10/10 Excellent

Ranvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Birmingham. Very nice hotel, with great rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sudipan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very expensive for what you get. Cooked Breakfast could have been a lot better. Bed request was not missed. Had to ask again. Usually much better , would still recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

stevanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night away
We had a great night sleep and a wonderful hot breakfast in the morning. The staff were very friendly and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Hayley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-Christmas weekend
Had a great weekend at the Malmaison. From the moment we arrived and checked in we were made to feel welcome. Great location, only a few minutes away from New Street Station. The room was clean and had everything you need, breakfast was great and every single member of staff we came across was attentive and friendly. Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Christmas shopping trip to Birmingham.
Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xs
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon, Huddersfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find, has a multi story car park next door (it is expensive though and limited spaces for the hotel itself). It was very clean, staff were courteous and helpful, room was spacious as was the bathroom, and the bed was extremely comfy, my only gripe was that it was but very warm and quite dark. The breakfast was tasty, but could have been a little warmer. Overall good, I’d stay again.
Stayed 1 night in Dec 2024