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Hotel Platas

2.5 star property
Hotel in Chetumal with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Platas

Balcony
Front of property
Hallway
Property entrance
Lobby

Reviews

4.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Plutarco Elias Calles #205, Heroes, Chetumal, QROO, 77000
  • Palacio Municipal De Othon P. Blanco
    7 min walk
  • Museo de la Ciudad
    8 min walk
  • Explanada de la Bandera
    10 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

View all photos for Basic Quadruple Room, Non Smoking, City View

Basic Quadruple Room, Non Smoking, City View

Basic Quadruple Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Fan
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Chetumal

At Hotel Platas you'll be within just a 10-minute stroll of Palacio Municipal De Othon P. Blanco and Museo de la Ciudad. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers a 24-hour front desk, a terrace and a garden. Additionally, you'll find a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free parking nearby. .In proximity to this Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Palacio Municipal De Othon P. Blanco - 7 min walk
  • Explanada de la Bandera - 10 min walk
  • Palacio de Gobierno - 10 min walk
  • Chetumal Ferry Terminal - 11 min walk
  • Museum of Maya Culture - 13 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬1 min walk
  • ‪Super Frutti - ‬6 min walk
  • ‪Los Almendros - ‬6 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk
  • ‪Babu Té Bar - ‬6 min walk

About this property

Hotel Platas

Hotel in Chetumal with a 24-hour front desk
There's a snack bar/deli on site. A free manager's reception is offered daily. Hotel Platas also features a terrace, a garden, and coffee/tea in common area.

This Chetumal hotel is smoke free.

  • 17 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Hotel Platas offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and fans. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. This Chetumal hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 100.0 per room, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. On-site parties or group events are strictly prohibited.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Platas.

Property is also known as

HOTEL PLATAS chetumal
PLATAS chetumal
Hotel Platas Hotel
Hotel Platas Chetumal
Hotel Platas Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Platas?

Hotel Platas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Platas?

The closest beach to Hotel Platas is Dos Mulas (2.7 km).

Is there a free airport shuttle available at Hotel Platas?

No, Hotel Platas does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Platas?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hotel Platas?

No, pets are not allowed.

Hotel Platas Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

4.4/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check
Stayed 11 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I liked the 24 hr service. I liked that it was in town
Stayed 2 nights in Apr 2019

6/10 Okay

Mayela

hotel x
Stayed 5 nights in May 2019

6/10 Okay

Mariela

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOS DIERON UNA HABITACION QUE PARECIA MAS CUARTO DE SERVICIO SIN TELEVISION NI VENTANA, PESIMO LUGAR, NO VOLVERE A ESE HOTEL
Stayed 1 night in May 2019

2/10 Terrible

Camila

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Esta mas o menos con relacion al precio, el personal poco amable
Stayed 1 night in Apr 2019