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Hotel Vista Laguna Bacalar

2.5 star property
Lakefront hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Vista Laguna Bacalar

Lake view
Sundeck
Superior Room, Lagoon View
Dock
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$126
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Carretera Federal Bacalar - Xtomoc, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪6 min walk‬
  • Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Polytechnic University of Bacalar
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Quadruple Room, Lagoon View

Desk

Quadruple Room, Lagoon View

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • 22.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • 22.00 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • 49.00 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Quadruple Room, Garden View

Quadruple Room, Garden View

Quadruple Room, Garden View

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed, Garden View

Desk

Double Room, 1 King Bed, Garden View

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Lagoon View

Superior Room, Lagoon View

Superior Room, Lagoon View

Highlights

Flat-screen TV
Private bathroom
Desk
Pet friendly
  • 42.00 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Desk
Laptop workspace
  • 42 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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  • Pet-friendly
  • Parking included
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The price is AU$83
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includes taxes & fees
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About the area

Bacalar

At Hotel Vista Laguna Bacalar you'll be 0.5 km (0.3 mi) from Lake Bacalar and 2.5 km (1.6 mi) from Laguna Bacalar Ecological Park. Highlights at this hotel include a restaurant and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a garden and express check-in. .With a stay at this Bacalar hotel, you'll be 8 km (5 mi) from Cenote Cocalitos.

What's nearby

  • Lake Bacalar - 6 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬4 min drive
  • ‪Marisqueria el Taco Loco - ‬14 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive

About this property

Hotel Vista Laguna Bacalar

Lakefront hotel with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Hotel Vista Laguna Bacalar also features a terrace, a garden, and express check-in. Free self parking is available.

This Bacalar hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel Vista Laguna Bacalar offers 16 accommodations. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a first aid kit in all accommodation.

Property is also known as

Hotel Vista Laguna Bacalar
Vista Laguna Bacalar Bacalar
Hotel Vista Laguna Bacalar Hotel
Hotel Vista Laguna Bacalar Bacalar
Hotel Vista Laguna Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Vista Laguna Bacalar?

Hotel Vista Laguna Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Vista Laguna Bacalar?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Vista Laguna Bacalar on 23 Feb 2025 start from AU$125.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Vista Laguna Bacalar?

Yep, Hotel Vista Laguna Bacalar has a free self car park.

Are there any beaches close to Hotel Vista Laguna Bacalar?

The closest beach to Hotel Vista Laguna Bacalar is Mahahual Beach (70.4 km).

Is there a free airport shuttle available at Hotel Vista Laguna Bacalar?

No, Hotel Vista Laguna Bacalar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Vista Laguna Bacalar?

Yep, you can grab a meal at Hotel Vista Laguna Bacalar's onsite restaurant.

What time are check-in & check-out at Hotel Vista Laguna Bacalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Vista Laguna Bacalar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 63 reviews
Rating 8 - Good. 23 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Urszula

Stayed 1 night in Jul 2023

8/10 Good

Jose Carlos

Travelled with partner
Liked: Cleanliness, staff & service
It is a good place for the price needs a little bit of maintenance and cleaning on the outside but rooms are nice and clean. Great service at the cafeteria
Stayed 2 nights in Feb 2023

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the lake. Very clean and comfortable with great patios facing the lake. Only real issue was the Wi-Fi which was temperamental at best. A refrigerator in the room would be an added bonus.

6/10 Okay

Louise

Travelled with group
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Decent stay. No screens.
Decent stay. No view from room at Vista Laguna. The common area decks are pleasant. Room was fairly clean except many ants. Air conditioner did not work. No screens on the sliding door or bathroom slatted window to allow mosquito-free fresh air during the night or to clear room after spraying insecticide for ants.
Stayed 2 nights in Jan 2022

8/10 Good

Jenna

Travelled with group
Liked: Staff & service
Overall this was a good price for what you get!
Overall this was a good price for what you get! The hotel was a 7 minute drive outside of town. I would not recommend staying here without a vehicle although there was a bus stop right out front (not sure about the bus schedule though). The hotel was right on the lake and the pool/area was very beautiful! The staff were kind and friendly although they spoke no English they used Google translate to communicate with us the best that we could. The wifi is not in your room so you have to go to the lobby and it can be spotty when multiple people were using it. The breakfast was spectacular! We had coffee, eggs with tomato and onions in it and also tortillas! You can choose to add meat if you like and there is also fruit. You can also pay $15 pesos per bottle of water. The bed and sheets were not the most comfortable. The sheets I found to be scratchy although my sister did not mind them. All of the rooms have a nice balcony view no matter which room you get! The toilet always smelt kind of bad so we had to keep the bathroom door closed. Overall the stay here was satisfactory.
Stayed 4 nights in Jan 2022

8/10 Good

irina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are little, but ok and only 2 rooms have a lake view. Other rooms are built behind the 2 ones and have a little terrace with a wall and trees view. There is a nice big terrace for the guests to chill out just on the lake and you can swim too. Breakfast is cooked on the moment (eggs with some garnish
Stayed 2 nights in Jan 2022

4/10 Poor

Carlos Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stay in the largest suite facing the lagoon, the toilet has a leak that was not fixed during our stay, the bathroom was always wet
Stayed 2 nights in Dec 2021

8/10 Good

Mellissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel staff were so incredibly kind. It's a little far from downtown, but it's right on the water and there's a bus station right out front.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel slightly far from the town, but it’s just a couple of minutes drive. Friendly staff, and the view from the room on the sunrise is just breathtaking
Stayed 1 night in Nov 2021

10/10 Excellent

DALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice and clean. A great deal for the price. We stay here every year we pass through Bacalar.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and our room had lagoon view which was breathtaking. The staff was very friendly and the check-in process was fast. The Continental breakfast was good and it included more than just coffee and toast. Our overall experience was very good. We will definitely stay here again.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Vista Laguna - Superior View Room
The hotel was very outdated compared to the pictures we saw online. The power went out multiple times through the first night but the employees told us this was possibly happening all through the road as well. They tried their best to help us but because of the language barrier we were talking through google translate. The superior room is where we stayed and the only part that was worth it was the view but even then the unsafe feeling and lack of comfort does not make it worth it. The employees are VERY nice and good people. They tried their best but the hotel is simply not sufficient for a relaxing stay.
Stayed 3 nights in Jun 2021

8/10 Good

Salvador

Liked: Cleanliness, staff & service
Decent budget friendly hotel
Place was nice and located just outside town. The access to the lagoon is great but the sound from all the neighboring rooms was a bit loud.
Stayed 3 nights in May 2021

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location! These little cabins are wonderful. Free breakfast was hardly a breakfast though.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona del acceso a la laguna descuidada
Stayed 1 night in Oct 2024

8/10 Good

Yosselin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel de fácil acceso, con una muy bonita vista a la laguna. El personal fue muy amable y atento. Las habitaciones muy amplias, sin embargo, no nos pusieron toallas, la puerta del baño no cerraba, la caja del WC en mal estado, no se podía jalar tenías que llenar el bote de basura para ponérselo, las almohadas muy planas e incómodas. El control del sistema de cable no funcionó. Contratamos un tour con ellos para recorrer la laguna y estuvo muy bien, pasan por ti hasta el muelle del hotel, la atención y recorrido excelente.
Stayed 1 night in Sep 2024

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones se ven limpias pero destiendes la cama y hay hormigas amaneci con una araña .en mi espalda .agua fria .ruido pq lavan en la noche baños tapados se sale el.agua de la ducha en fin muyyyy mal hotel las fotos engañan
Stayed 2 nights in Sep 2024

8/10 Good

Claudia

Stayed 4 nights in Jul 2024

8/10 Good

Cintia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el Hotel, pero en la limpieza les falló ya que hay cucarachas y el servicio de toallas no estaba completo, no hay variedad en la comida y no ponenen lo que tienen realmente. En el tour que nos ofrecieron no cumplió con todo lo que se incluia en todo elnrexoerido
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pie de la laguna
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bonito y económico para unas lindas vacaciones
Stayed 2 nights in Feb 2024

2/10 Terrible

Erick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala recepción de igual forma no tenían toallas y lo más importante colchas para taparse me enferme de echo lo que le preguntaras a la recepcionista de mala gana te respondía NO LO RECOMIENDO PARA NADA
Stayed 1 night in Nov 2023