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The Ritz-Carlton Coconut Grove, Miami

5.0 star property
Luxury Miami hotel in Coconut Grove with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Coconut Grove, Miami

Meeting facility
Lobby
Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
3300 Southwest 27th Ave, Miami, FL, 33133
  • Mayfair in the Grove
    7 min walk
  • Cocowalk Shopping Center
    8 min walk
  • Shops at Merrick Park
    4 min drive
  • Miami, FL (MIA-Miami Intl.)
    25 min drive

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Smart TV, Netflix, Hulu, iPod dock

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 82.6 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 236 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony, Bay View

Smart TV, Netflix, Hulu, iPod dock

Executive Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 83 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony, Bay View

Executive Suite, 1 Bedroom, Balcony, Bay View

Executive Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 83 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39.7 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 39 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Mandarin Oriental, Miami

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is AU$579
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Mandarin Oriental, Miami

About the area

Miami

A luxury stay in the heart of Miami awaits you at The Ritz-Carlton Coconut Grove, Miami. You'll be 2.4 km (1.5 mi) from Shops at Merrick Park and 3.5 km (2.2 mi) from Vizcaya Museum and Gardens. Highlights at this hotel include a full-service spa, an outdoor swimming pool and a 24-hour gym. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, pool cabanas and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Coconut Grove hotel include University of Miami and Brickell City Centre.

What's nearby

  • Vizcaya Museum and Gardens - 4 min drive
  • Miracle Mile - 4 min drive
  • University of Miami - 6 min drive
  • Brickell City Centre - 8 min drive
  • Bayside Marketplace - 9 min drive

Getting around

  • Hialeah Market Station - 11 min drive
  • Coconut Grove Station - 15 min walk
  • Miami International Airport (MIA) - 25 min drive

Restaurants

  • ‪Bayshore Club Bar & Grille - ‬6 min walk
  • ‪Koko - ‬4 min walk
  • ‪Mister O1 Extraordinary Pizza - ‬8 min walk
  • ‪Salt and Straw - ‬9 min walk
  • ‪Planta Queen Coconut Grove - ‬9 min walk

About this property

The Ritz-Carlton Coconut Grove, Miami

Luxury Miami hotel in Coconut Grove with a full-service spa
The Ritz-Carlton Coconut Grove, Miami offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Coconut Grove, Miami. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 1 building
  • 115 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2002
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton Coconut Grove, Miami offers 115 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Miami hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 88 to 88 for adults and USD 88 to 88 for children
  • A bar/lounge
  • A poolside bar

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 88 to 88 for adults and USD 88 to 88 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coconut Grove Ritz-Carlton
Ritz-Carlton Coconut Grove
Ritz-Carlton Hotel Coconut Grove
Ritz-Carlton Coconut Grove Miami Hotel
Ritz-Carlton Coconut Grove Miami
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Ritz-Carlton Coconut Grove Miami Resort
The Ritz Carlton Coconut Grove
The Ritz Carlton Coconut Grove Miami
The Ritz Carlton Coconut Grov
The Ritz Carlton Coconut Grove Miami
The Ritz-Carlton Coconut Grove, Miami Hotel
The Ritz-Carlton Coconut Grove, Miami Miami
The Ritz-Carlton Coconut Grove, Miami Hotel Miami

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Coconut Grove, Miami?

The Ritz-Carlton Coconut Grove, Miami offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Coconut Grove, Miami?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Coconut Grove, Miami on 15 Dec 2024 start from AU$869.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Coconut Grove, Miami?

Yep, The Ritz-Carlton Coconut Grove, Miami has secured covered valet parking with in/out privileges for USD 50 per night.

Are there any beaches close to The Ritz-Carlton Coconut Grove, Miami?

The closest beach to The Ritz-Carlton Coconut Grove, Miami is Rickenbacker Causeway Beach (7.5 km).

Is there a spa on site at The Ritz-Carlton Coconut Grove, Miami?

Yep, there is an onsite spa at The Ritz-Carlton Coconut Grove, Miami. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does The Ritz-Carlton Coconut Grove, Miami have a pool?

The Ritz-Carlton Coconut Grove, Miami has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes The Ritz-Carlton Coconut Grove, Miami a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Coconut Grove, Miami.

Is The Ritz-Carlton Coconut Grove, Miami family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Coconut Grove, Miami is a hit with families.

Does The Ritz-Carlton Coconut Grove, Miami serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton Coconut Grove, Miami?

No, The Ritz-Carlton Coconut Grove, Miami does not offer an airport shuttle service.

What time are check-in & check-out at The Ritz-Carlton Coconut Grove, Miami?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton Coconut Grove, Miami?

No, only service animals are allowed.

The Ritz-Carlton Coconut Grove, Miami Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 479 reviews" "
Rating 8 - Good. 84 out of 479 reviews" "
Rating 6 - Okay. 52 out of 479 reviews" "
Rating 4 - Poor. 23 out of 479 reviews" "
Rating 2 - Terrible. 10 out of 479 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready, gave us a room without a bay view and very noisy. Both traffic noise and kids shouting and bagging doirs at 6 am!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

dale

Stayed 1 night in May 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

brook

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and very comfy beds, great nights sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Zukhra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

LINA

Liked: Cleanliness, staff & service, property conditions & facilities
We liked all of it!!
Stayed 1 night in Mar 2024

6/10 Okay

helen, new york

Travelled with group
Liked: Staff & service
Felt like a motel. Most of the perks, ie hotel robe, sleepers, shampoo were not available. Definitely subpar c/w prior years of the Ritz-carlton accommodations.
Stayed 1 night in Jan 2024

6/10 Okay

xin

Stayed 3 nights in Mar 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Janica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

barbara

The manager Amy was excellent and was so helpful during our check-in . This is the best hotel in Coconut Grove! Every hotel should have an “Amy” in management.
Stayed 4 nights in Jan 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a a very good hotel. Expedia should not have it listed under five stars property.
Stayed 7 nights in Dec 2023

10/10 Excellent

Mauro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

shanren

Stayed 1 night in Dec 2023

4/10 Poor

Carter, Charleston

Liked: Cleanliness
My bill was all messed up. Charged for parking when no car. Didn’t even ask. Also charged for an upgraded room despite fact that I didn’t ask for it.
Stayed 1 night in Oct 2023