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Renaissance Fort Lauderdale Marina Hotel

4.0 star property
Fort Lauderdale hotel in East Fort Lauderdale with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Fort Lauderdale Marina Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas
Meeting facility
Property amenity
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
1617 SE 17th Street, Fort Lauderdale, FL, 33316
  • Greater Fort Lauderdale-Broward County Convention Center
    8 min walk
  • Pier 66 Marina
    17 min walk
  • Lauderdale Yacht Club Marina
    3 min drive
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    8 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Renovated in 2014
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Property amenity

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Property amenity

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Fort Lauderdale Cruise Port & Convention Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1013)
The price is AU$665
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hyatt Place Fort Lauderdale Cruise Port & Convention Center

About the area

Fort Lauderdale

At Renaissance Fort Lauderdale Marina Hotel you'll be 3.5 km (2.2 mi) from Fort Lauderdale Beach and 3.8 km (2.4 mi) from Las Olas Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Bistro 17, serves American cuisine and is open for breakfast. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. 11838 square feet (1100 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a cruise terminal shuttle. .With a stay at this 4-property class East Fort Lauderdale hotel, you'll be 4.9 km (3 mi) from Las Olas Boulevard and 0.7 km (0.4 mi) from Greater Fort Lauderdale-Broward County Convention Center.

What's nearby

  • Greater Fort Lauderdale-Broward County Convention Center - 8 min walk - 0.7 km
  • Bahia Mar Marina - 4 min drive - 3.4 km
  • Las Olas Beach - 5 min drive - 4.2 km
  • Las Olas Boulevard - 6 min drive - 4.6 km
  • Port Everglades - 8 min drive - 5.8 km

Getting around

  • Hollywood Station - 12 min drive
  • Hollywood International Airport (FLL) - 8 min drive

Restaurants

  • ‪15th Street Fisheries - ‬3 min drive
  • ‪Boatyard - ‬2 min walk
  • ‪Press and Grind Cafe - ‬7 min walk
  • ‪Southport Raw Bar & Restaurant - ‬9 min walk
  • ‪Kelly's Landing - ‬7 min walk

About this property

Renaissance Fort Lauderdale Marina Hotel

Fort Lauderdale hotel in East Fort Lauderdale with 24-hour fitness centre and 24-hour business centre
Renaissance Fort Lauderdale Marina Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 11838 square feet (1100 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Renaissance Fort Lauderdale Marina Hotel. Parking is available for a fee.

This 4-star Fort Lauderdale hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 12 levels
  • 11838 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2001
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Renaissance Fort Lauderdale Marina Hotel offers 236 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch Smart televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Fort Lauderdale hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro 17
  • R Lounge

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,838 square feet of conference space
  • 13 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cruise Fort Lauderdale Port
Fort Lauderdale Port Cruise
Hotel Fort Lauderdale Port
Renaissance Cruise
Renaissance Cruise Hotel
Renaissance Fort Lauderdale Cruise Port
Renaissance Fort Lauderdale Cruise Port Hotel
Renaissance Fort Lauderdale Port
Renaissance Fort Lauderdale Port Hotel
Renaissance Hotel Fort Lauderdale Port
Renaissance Cruise Port Hotel
Renaissance Cruise Port
Renaissance Fort Lauderdale
Fort Lauderdale Renaissance
Renaissance Fort Lauderdale Cruise Port Hotel
Renaissance Fort Lauderdale Marina Hotel Hotel
Renaissance Fort Lauderdale Marina Hotel Fort Lauderdale
Renaissance Fort Lauderdale Marina Hotel Hotel Fort Lauderdale

Frequently asked questions

What is the cancellation policy at Renaissance Fort Lauderdale Marina Hotel?

Renaissance Fort Lauderdale Marina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Fort Lauderdale Marina Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Fort Lauderdale Marina Hotel on 16 Dec 2024 start from AU$295.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Fort Lauderdale Marina Hotel?

Yep, Renaissance Fort Lauderdale Marina Hotel has a self car park for USD 30 per night.

Are there any beaches close to Renaissance Fort Lauderdale Marina Hotel?

The closest beach to Renaissance Fort Lauderdale Marina Hotel is Las Olas Beach (3 km).

Does Renaissance Fort Lauderdale Marina Hotel have a pool?

Renaissance Fort Lauderdale Marina Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Renaissance Fort Lauderdale Marina Hotel?

Renaissance Fort Lauderdale Marina Hotel features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Renaissance Fort Lauderdale Marina Hotel a romantic place to stay?

1 hot tub and poolside dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Fort Lauderdale Marina Hotel.

Does Renaissance Fort Lauderdale Marina Hotel serve breakfast?

Yep, full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Renaissance Fort Lauderdale Marina Hotel?

No, Renaissance Fort Lauderdale Marina Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Fort Lauderdale Marina Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Fort Lauderdale Marina Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Renaissance Fort Lauderdale Marina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 110 out of 1007 reviews" "
Rating 4 - Poor. 75 out of 1007 reviews" "
Rating 2 - Terrible. 50 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool. Very clean and beautiful lobby. Staff was amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome. Property is convenient to airport and cruise port.
Stayed 1 night in Aug 2024

8/10 Good

Constantinos

Business traveller
Liked: Cleanliness, staff & service
The rooms need attention and desperate need for remodeling. Showers/bathrooms are from the 80s
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tonii

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle, Long Island City

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kah Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for cruise terminal
A hurricane disrupted the power supply temporarily during checkin. The elevators were out of order so we had to carry our luggages up to the third floor. Room was rather dated but comfortable enough. Breakfast buffet was simple. There is a shuttle service to the cruise terminal e dry 30 minutes on cruise departure dates at $8 per person.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience! Gigi was AMAZING!
We are so glad we stayed at the Renaissance Fort Lauderdale Marina Hotel! Gigi at the front desk was AMAZING! She provided excellent customer service and is chiefly responsible for making our stay so great! Thank you! We'll be back!
Stayed 5 nights in Jul 2024

6/10 Okay

Erika, Cole Bay

Stayed 2 nights in Apr 2024

8/10 Good

Qiana

Stayed 1 night in Jun 2024

10/10 Excellent

Chanson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location for convention Center. It has many options for dinner option near-by within walking distance. Hotel is clean, do shows a little bit of age in the furniture. Overall its a nice hotel to stay at.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tia

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience and will be back again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tia

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took such great care of me and my family! We will definitely be back!
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Floor construction above our floor. Very loud noise throughtout the day time. No prior notice given. Complained but staff didn't do anything for us.
Stayed 5 nights in Jun 2024

8/10 Good

Minzhe

Liked: Cleanliness, amenities, property conditions & facilities
The front desk service is inconsistent. The front desk lady who checked me in was rude. She was busy arguing with her colleagues and didn’t greet me, didn’t tell me where is my room, how to get to the elevator, etc. On the other hand, when we checked out, the gentleman at the front desk was very polite and pleasant!
Stayed 5 nights in Jun 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel with nice pool for day before cruise. Easy shuttle service and very friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Karlisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a few shops and restaurants and port
Stayed 1 night in Jun 2024

6/10 Okay

Alicia

Stayed 1 night in Jun 2024

8/10 Good

Mahendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable property not too far from the beach, and the FLL airport. The bed looked tired but everything else including the dining, drink options with a great staff makes up for everything. Recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and very comfortable
Stayed 1 night in Jun 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
need training: to get compassionate & responsive
the staff needs further training. I left my suit jacket over in the room but there is 'passing the buck' game going on instead of contacting the staff who went in for house keeping on the day of my check out. front desk staff keeps on repeating like a parrot - 'we are not responsible - you left your stuff behind' I feel there is no credible and prompt internal communication to find out the facts of the missing article of clothing. they have yet to take any action besides just repeating that they are not responsible
Stayed 2 nights in May 2024