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Hilton Miami Downtown

4.0 star property
Bayside hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Miami Downtown

Exterior
Junior Suite, 1 King Bed | Living area
Outdoor pool
View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is AU$381
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
1601 Biscayne Blvd, Miami, FL, 33132
  • Kaseya Center
    ‪13 min walk‬
  • Bayside Marketplace
    ‪17 min walk‬
  • Port of Miami
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bay View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Bay View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
  • 56 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

40-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 36 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Basic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

View from room

Junior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Bay View

40-inch LCD TV with cable channels, TV, iPod dock

Room, 1 Bedroom, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

40-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

View from room

Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

40-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 62 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

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About the area

Miami

Hilton Miami Downtown puts you in the heart of Miami, within just a 10-minute stroll of Adrienne Arsht Center for the Performing Arts of Miami-Dade County and Phillip and Patricia Frost Museum of Science. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Brisa Bistro, is open for breakfast and lunch. 1601 Lounge is the hotel's own bar, serving drinks along with breakfast and brunch. 40000 square feet (3716 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Downtown Miami hotel include Perez Art Museum Miami and Kaseya Center.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 4 min walk - 0.4 km
  • Kaseya Center - 13 min walk - 1.2 km
  • Bayside Marketplace - 17 min walk - 1.5 km
  • Wynwood Walls - 3 min drive - 2.2 km
  • Port of Miami - 3 min drive - 2.8 km

Getting around

  • Adrienne Arsht Center Metromover Station - 3 min walk
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 19 min drive

Restaurants

  • ‪Bistro Cafe - ‬7 min walk
  • ‪Primo's Italian Restaurant & Lounge - ‬6 min walk
  • ‪Esotico - ‬6 min walk
  • ‪Checkers - ‬1 min walk
  • ‪New York Pizza & Restaurant - ‬5 min walk

About this property

Hilton Miami Downtown

Bayside hotel with 24-hour fitness centre and 24-hour business centre
Hilton Miami Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 40000 square feet (3716 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Miami Downtown. Parking is available for a fee.

  • 528 guestrooms or units
  • 21 levels
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1977
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Miami Downtown offers 528 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Miami hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, Dutch, English, Filipino, French, German, Hebrew, Italian, Portuguese, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to noon for a fee: USD 18 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 1601 Lounge
  • Brisa Bistro
  • Starbucks 1601

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 40,000 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 35 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Miami Downtown
Hilton Miami Downtown
Miami Downtown Hilton
Hilton Miami Downtown Hotel Miami
Miami Hilton
Hilton Miami Downtown Hotel
Hilton Miami Downtown Hotel
Hilton Miami Downtown Miami
Hilton Miami Downtown Hotel Miami

Frequently asked questions

What is the cancellation policy at Hilton Miami Downtown?

Hilton Miami Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Miami Downtown?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Miami Downtown on 24 Apr 2025 start from AU$380.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Miami Downtown?

Yep, Hilton Miami Downtown has secured covered valet parking with in/out privileges for USD 45.00 per night.

Are there any beaches close to Hilton Miami Downtown?

The closest beach to Hilton Miami Downtown is Lummus Park Beach (6.1 km).

Does Hilton Miami Downtown have a pool?

Hilton Miami Downtown has an outdoor pool.

What makes Hilton Miami Downtown a romantic place to stay?

Couples dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Miami Downtown.

Is Hilton Miami Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Miami Downtown is a hit with families.

Does Hilton Miami Downtown serve breakfast?

Yep, cooked-to-order brekkie is available daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hilton Miami Downtown?

No, Hilton Miami Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Miami Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hilton Miami Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Hilton Miami Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1166 out of 1878 reviews
Rating 8 - Good. 355 out of 1878 reviews
Rating 6 - Okay. 169 out of 1878 reviews
Rating 4 - Poor. 92 out of 1878 reviews
Rating 2 - Terrible. 96 out of 1878 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Lovinsky

Travelled with family
Liked: Cleanliness
God job
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Ashish

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was excellent. The staff was helpful; however, the condition of the rooms was deplorable. I booked a Jr Suit with 2 queen beds. Being a Hilton member, I thought, I might get a quiet place however my first-day experience was horrible. I got the suit on the 15th floor with beautiful views but the air condition made a loud noise when asked staff to get it fixed they did a temporary fix and it started at midnight again. Not able to sleep the whole night Next day they gave us another room on the 9th floor which again had an Air conditioning problem however this time, I didn't complain because as per the staff. not a lot of people book the suits because they don't care about maintaining them that much
Stayed 4 nights in Dec 2024

4/10 Poor

Tequela

Disliked: Staff & service, property conditions & facilities, room comfort
Shabby
Room was definitely not a 5* for the price. Just a regular hotel room with a over priced fee. The lobby was nice thou. It would be nice if they put the same love into decorating the actual hotel rooms where guest spend most of their time like they do the lobby.
Stayed 2 nights in Dec 2024

4/10 Poor

Ajita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Upgrades
I’ve stayed at this hotel many times before in the past and have enjoyed my stay. I was given a room on a floor that didn’t have a working ice machine. I called the front desk and was told that it would be fix by morning and of course it wasn’t. The room was very dusty and bathroom needed a deep clean of the light fixtures. Windows needed to be power washed as well. Also the hotel could use and upgrade of new furniture through out the building for the price. I won’t stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Dominique

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lobby is beautiful and the staff is amazing! Our actual hotel floor (9) was a bit old but it had what we needed. There’s a publix across the street and other areas which are easily walkable. We also had a drink at the hotel bar and the wine pours are generous which we appreciated :)
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Room was clean. Coffee, bar and food options were nice.
Stayed 1 night in Dec 2024

6/10 Okay

Bengt-Erik

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dungeon poor design and dark
Very dark rooms, not enough lights.. Drain was broken , poorly glued with silicon. Room was smelly with smoke, beds uncomfortable expected more from Hilton. One good thing is the breakfast and the 1602 excellent food and staff
Stayed 2 nights in Dec 2024

6/10 Okay

Angela Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues with keys but overall was good
Stayed 1 night in Dec 2024

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service.. Amazing Staff service!! Kudos to all of them!! 👏
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Uwe

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Big name hotel with terrible reception/preparednes
Staff for parking and concierge were polite and pro-active. The staff at the reception was rude and did not provide right information about food or lounge. The room was clean but toilet flush was not working which got corrected in couple of hours. No conditioner provided in the bathroom. There were plenty of parking spaces and the visitor could have parked myself. I do not understand why valet service was necessary. It’s kind of pull out more money from the visitor’s pocket.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yaima

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Irina

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and quiet
Stayed 1 night in Dec 2024

6/10 Okay

Shalonda

Travelled with family
Liked: Staff & service
While our overall stay was okay, for the price we expected to walk into a hotel that smelled welcoming. Each floor should have its own scent of freshness, cleanliness or luxuriousness. Try using stick diffusers with a light scent, it would elevate the experience for your patrons.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The entire experience was great
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alonda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The room was clean, no funny smells, very comfortable. The staff was very busy and I’m sure under a lot of stress, but you would never know it. They were patient, professional, and pleasant. Thank you for a great stay Keith, Brittany, Liah, and Lavaris.
Stayed 1 night in Dec 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024