Sheraton Sand Key Resort

4.0 star property
Ocean-view resort with a poolside bar, near Sand Key Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Sand Key Resort

Exterior
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains
On the beach, beach cabanas, beach towels, beach volleyball

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
1160 Gulf Blvd, Clearwater Beach, FL, 33767
  • Belleair Beach
    7 min walk
  • Sand Key Park
    9 min walk
  • St. Petersburg - Clearwater Beaches
    17 min walk
  • Clearwater, FL (CLW-Clearwater Air Park)
    25 min drive

Room options

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Double Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Clearwater Beach

At Sheraton Sand Key Resort you'll be within a 10-minute stroll of Sand Key Park and within 30 minutes of Captain Blighs Landing. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Rusty's, serves American cuisine and is open for breakfast and dinner. Mainstay Tavern is the resort's own sports bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find cabanas, and enjoy the on-site Hot tub and kids' swimming pool. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Sand Key resort, you'll be 2.2 km (1.4 mi) from Beach Walk and 3 km (1.9 mi) from Pier 60 Park.

What's nearby

  • Sand Key Park - 9 min walk
  • St. Petersburg - Clearwater Beaches - 17 min walk
  • Beach Walk - 3 min drive
  • Clearwater Marine Aquarium - 7 min drive
  • Pier 60 Park - 12 min drive

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 45 min drive

Restaurants

  • ‪Shephard's Beach Resort - ‬3 min drive
  • ‪Crabby's Beachwalk Bar & Grill - ‬4 min drive
  • ‪Frenchys South Beach Cafe - ‬4 min drive
  • ‪Shephard's Tiki Bar & Margarita Grill - ‬3 min drive
  • ‪Salty's Island Bar & Grille - ‬3 min drive

About this property

Sheraton Sand Key Resort

Ocean-view resort with a poolside bar, near Sand Key Park
Sheraton Sand Key Resort offers its guests a kids' pool, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 24003 square feet (2230 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Sheraton Sand Key Resort. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star Clearwater Beach resort is smoke free.

  • 386 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 24003 sq ft of conference space
  • 2230 sq. m of conference space
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar by the pool
Sheraton Sand Key Resort offers 386 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Languages

Croatian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Mainstay Tavern
  • Poolside Cafe
  • Rusty's
  • Slo Joe's Turtle Bar

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Firepit
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 14 2024 to November 29 2024 (dates subject to change):
  • One of the bars/lounges
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 25 for adults and USD 18 to 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 25.00 per night
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Key Sand
Sand Key Resort
Sand Key Resort Sheraton
Sand Key Sheraton Resort
Sheraton Key
Sheraton Sand Key
Sheraton Sand Key Clearwater Beach
Sheraton Sand Key Resort
Sheraton Sand Key Resort Clearwater Beach
Sheraton Sand Resort
Sheraton Sand Key
Sheraton Sand Key Resort Resort
Sheraton Sand Key Resort Clearwater Beach
Sheraton Sand Key Resort Resort Clearwater Beach

Frequently asked questions

What is the cancellation policy at Sheraton Sand Key Resort?

Sheraton Sand Key Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Sand Key Resort?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Sand Key Resort on 2 Jan 2025 start from AU$457.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Sand Key Resort?

Yep, Sheraton Sand Key Resort has a self car park for USD 25.00 per night.

Are there any beaches close to Sheraton Sand Key Resort?

Yep, Sheraton Sand Key Resort is a short 9-minute walk from Sand Key Park. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Does Sheraton Sand Key Resort have a pool?

Yep, and guests love it! Sheraton Sand Key Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM. The swimming pool will be unavailable from October 14 2024 to November 29 2024 (dates subject to change).

What luxury perks are available at Sheraton Sand Key Resort?

Sheraton Sand Key Resort features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Sheraton Sand Key Resort a romantic place to stay?

1 hot tub and poolside dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sheraton Sand Key Resort.

Is Sheraton Sand Key Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Sheraton Sand Key Resort is a hit with families.

Does Sheraton Sand Key Resort serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Sheraton Sand Key Resort?

No, Sheraton Sand Key Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Sand Key Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from October 14 2024 to November 29 2024 (dates subject to change).

What time are check-in & check-out at Sheraton Sand Key Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Sand Key Resort?

No, only service animals are allowed.

Sheraton Sand Key Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Giselle, Cape Coral

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is right in front of the beach, but you need to bring EVERYTHING. There's nothing sold on the beach, not even water. You have to walk back to the hotel for everything—water, food, drinks—all under the scorching sun, while the beach staff are just chatting away instead of providing service to guests. There’s absolutely no service on the beach. You have to pay for an umbrella and beach chairs, which are extremely expensive at $69 (for one small umbrella that barely provides any shade and two chairs). Imagine paying $600 per night and having to walk 15 minutes every time you need a drink. The pool is very small. The cleaning staff talk too much in the hallways, and on Sunday morning, they were knocking on the door early to come in because we were leaving that day and they wanted to clean starting at 9 AM, even though checkout is at 11 AM. Plus, it’s far from the fun places. I do not recommend this hotel at all. One of the worst hotels I've ever been to.
Stayed 1 night in Aug 2024

10/10 Excellent

ArjsaNell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Sep 2024

8/10 Good

Carolina Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Yaidiel

Stayed 2 nights in Aug 2024

10/10 Excellent

Mireya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach access is wonderful. The resort is quiet, yet close enough (trolley or Uber ride away) to all of the action across the Boulevard.
Stayed 2 nights in Aug 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside hotel
Beachside hotel on Clearwater beach. Parking not included $25 a day plus tax. Hotel rooms recently modernised. Best point is location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lazaro, ORANGE

Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE HOTEK
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Lots of amenities and very friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach
Stayed 1 night in Jul 2024

8/10 Good

Thiago Bonifacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
It was good, it could be more kids friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Lazaro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quite place with great access to the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Candice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
Wonderful!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really loved this property! it's away from the main strip of clearwater so it's nice and quiet. there is a free trolley that can take you into the downtown area and it picks up about every 30 mins and it is just a quick ride downtown. about 0.3 miles down the road is a little strip mall type area with a little shopping area and some dining options. we went here for breakfast every day instead of eating at the resort. it's very easy to stay here if you are traveling without a car.
Stayed 4 nights in Aug 2024

8/10 Good

Carol Hsiaowei, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was under phased renovations (fitness center was closed - as of August 2024). We had requested 2 connected rooms and had confirmed twice before arrival, we were unfortunately not granted the request despite confirmations. The staff member at check-in said because there were no cleaned connected rooms when we arrived (it was early afternoon and she said check-in is technically at 4 PM). The private beach was very nice and the reason we return to the Sheraton each time we are in Clearwater, this was our family’s fourth stay. Note there is a surcharge for beach chair / umbrella rentals ($45 plus taxes). Rentals end at 6 PM.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Robyn

Stayed 5 nights in Aug 2024

2/10 Terrible

Robert

Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for fams!
Awesome. Great views from ocean view room. Had a baby view at first, which also had great views, but was able to upgrade. Excellent service and great food at restaurants
Stayed 5 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
After several stays, not sure I will return
When we arrived there was a tropical storm that turned into a class 1 hurricane. Our air conditioner leaked water into the floor the entire stay. We were provided with towels once to dry it up ourselves. We weren’t informed of how to pay for parking and I had assumed it would be charged to my credit card. Two days later I had a citation and I tried to pay for the parking using the QR code for our 6 day stay and it wouldn’t let me change the dates. It was an issue that guest services did resolve but involved time out of my vacation to address. The outside area by the beach flooded and stayed full of water for most of trip and this became very smelly. Our shower didn’t get cleaned very well during our stay. We have stayed at this place like four times now and while the rooms have been updated it still made me feel like the place wasn’t as pristine as it once was. We went to the more casual restaurant one night and it was overpriced for the quality of food served. This place is now owned by Marriott and definitely now what I would have expected from them. I will likely go somewhere else in the future.
Photo on the wall
Our view from 6th floor
Rooftop view
Rooftop view
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jun 2024

10/10 Excellent

Nazife

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hio
Stayed 4 nights in Aug 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y areas de recreación.
Stayed 2 nights in Aug 2024