8/10 Good
Brittany
2 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, hotel in transition maybe???
Was greeted warmly by staff and given a very delicious warm cookie. This Double Tree didn't have a hot tub but you can walk across the street and use the one at their sister hotel which is cool. I don't know if the hotel is still under renovation or not but it's definitely "in transition". The elevators work fine but are kind of janky. One is missing the floor number two button. The other elevator the floor display up top looked to be punched or kicked out. The ice machine on the second floor is out of order. Inside my room was very clean and gave great views of the pool. The sliding door for the bathroom didn't work well. I thought I might be stuck a few times lol. There were signs near the elevator talking about the problems with the television. If it pixelated or froze you should call the front desk and they would send someone to fix it. When I inquired about it they didn't have anybody on call. No matter, I went to the Shoeless Joe for a beer and food. Very nice bartender. I and a friend had a pitcher of beer, a French dip and fire cracker shrimp. The French dip was beyond bland not even any cheese. The aus jus didn't taste like anything. The fire cracker shrimp was good! They held on to my bag after checkout so I could visit a few shops near by. I would say as long as you aren't going to spend a ton of time in the hotel this is a good place to stay. Very clean and attentive service.
Brittany
Stayed 1 night in Dec 2024